Dexters London reviews

★★★★★ 5/5

Google

We have been working closely with the property management team and the experience has been excellent. Communication is always clear, instructions are well organised, and any questions are responded to promptly. This makes it much easier for us as contractors to plan and complete works on time. In particular, I’d like to highlight Dawid Swiatek, whose professionalism, reliability, and cooperative approach stand out. He ensures that both tenants and contractors are supported, which helps every project run smoothly from start to finish. It’s a pleasure working with such a dedicated and efficient management team. Highly recommended. Khinda Building Works Ltd.

KHINDA · 21 September 2025

★★★★★ 5/5

Google

It's been a pleasure to work with them. Our agent, James, was a pleasure to deal with and very helpful. James always took the time to understand what we were looking for and what we valued and helped us secure and complete on a recent acquisition. James and his team has always been responsive, professional and efficient at every stage from the initial negotiation to finalising the deal. Overall great experience so far.

A · 4 October 2019

★★★★★ 5/5

Google

Had such an amazing experience with Brandon from dexters West Ken! He prioritised finding a wonderful two bed for my flatmate and I with such professionalism and ease.

Lana · 13 March 2026

★★★★★ 5/5

Google

A thoroughly positive experience from start to finish - the whole team, particularly Alex, Myles and Avni were efficient, pro-active and determined. We came up against many setbacks in the process of selling and the Dexters team overcame these with utmost integrity and professionalism.

S · 20 November 2023

★★★★★ 4/5

Google

This Dexters branch made the experience of finding a new rental property fun and easy. In particular, I highly recommend the agent, Jeriah, as he was super informative, proactive in communicating and very enthusiastic in helping me find the perfect new home. Thanks Jeriah!

Alex · 11 November 2023

★★★★★ 5/5

Google

Thank you Dexters to help me find new home Special Thanks to Agata 🙏🏻 …

Jakub · 20 March 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Oliver Boldero at Dexter's West Kensington. From start to finish he was professional, responsive and genuinely helpful.

Connor · 8 April 2026

★★★★★ 5/5

Google

Joesph S. was very attentive, responsive, and helpful with assisting us in our flat search.

Annie · 11 June 2026

★★★★★ 5/5

Google

I’m very happy with the continuous support and guidance I received from Omar throughout the buying process. He was highly responsive and consistently provided timely updates, making the entire experience smooth and stress-free.

Victoria · 20 January 2026

★★★★★ 5/5

Google

We recently completed a flat purchase with Dexters, West Kensington branch and we would like to thank our agent, James Wittich, for the superior customer service and fast execution. James was very professional, responsive, and efficient from the begging to the end of the transaction, which has led to a smooth completion with minimum stress. Five-star service.PositiveResponsiveness, Quality, Professionalism

Alena · 21 June 2022

★★★★★ 1/5

Google

The worst I have ever dealt with. Slow to response, not really knowledgeable, oftentimes factually incorrect. Never ever again.

Ioannis · 11 May 2026

★★★★★ 1/5

Google

As a tenant at W14 managed by Dexters West Kensington Office, I had a disappointing experience with their letting agent, Ella Simpson. Despite our request to remove shoes before entering the bedrooms and offering her home slippers to walk around the common areas, she refused and insisted on wearing her boots. She also reacted to us in a rude and disrespectful tone. This lack of respect for our home was upsetting and unprofessional. She talked to her potential clients in a nice way but treated current tenants like us without respect .

Ventus · 25 June 2024

★★★★★ 5/5

Google

Found it easy to find a property and very proactive to help. Thanks Ella

Tom · 20 March 2025

★★★★★ 5/5

Google

Been phoning estate agents non-stop recently, and most give the bare minimum. Jeriah was an absolute pleasure to deal with, as helpful as he could be, and positive and friendly! Great service.

Amelie · 20 June 2024

★★★★★ 5/5

Google

I found Jean-Charles easy to work with. He was both professional and friendly. I was impressed with his knowledge of the local area, how responsive he was to calls, emails and questions. That was important for me as he was always there when I needed answers to questions or I needed him to follow up with the seller/solicitor which he did efficiently and effectively.PositiveResponsiveness, Professionalism

J · 21 June 2021

★★★★★ 5/5

Google

Livina was so helpful and went above and beyond to help us secure our dream home! Everyone at Dexters West Kensington has been so great! Would definitely recommend them in a heartbeat. Thanks again Livina for your help! All the best Ryan

Ryan · 20 November 2023

★★★★★ 5/5

Google

I found Jean-Charles easy to work with. He was both professional and friendly. I was impressed with his knowledge of the local area, how responsive he was to calls, emails and questions. That was important for me as he was always there when I needed answers to questions or I needed him to follow up with the seller/solicitor which he did efficiently and effectively.

John · 30 July 2021

★★★★★ 5/5

Google

Has been incredible working with the dexters team! And in specific Ella, she was extremely helpful in helping us find the perfect property and we finally did! Thank you Ella and the team!

Aaryan · 21 May 2024

★★★★★ 5/5

Google

My partner and I cant recommend this office enough, they were incredibly efficient, helpful and friendly. Livina was absolutely great in guiding us, getting us a new place and securing it in a matter of days. She is the best agent I have come across and highly recommend working with her!

Taso · 8 March 2023

★★★★★ 5/5

Google

10/10 fantastic. Viktoria was so incredibly helpful and we are extremely grateful. We had a fairly torrid experience with a previous agent which was the complete opposite to the seamless process with Viktoria and Dexters West Kensington. Would 100% recommend.

M · 23 December 2023

★★★★★ 5/5

Google

I have been dealing with Jean-Charles from the Dexters West Kensington office and I was really pleased by his honesty and professionalism. Jean-Charles was transparent about the offers that could reasonably be accepted, allowing us to save time and energy on our project. Also much appreciated that he only contacted us when he had properties really matching our criteria, rather than spamming us.PositiveResponsiveness, Professionalism

Louis · 21 June 2021

★★★★★ 5/5

Google

Had such a pleasant experience with Dexters in terms of finding ourselves a flat to rent in West Kensington. The overall process was as stress free as possible, Ravi was extremely informative and kept us updated every step of the way. Managed to find the perfect flat within such a short space of time. Couldn't recommend Dexters more than enough, would definitely use them in future.

Rachael · 14 January 2021

★★★★★ 5/5

Google

Me and my boyfriend were looking for a place to live for so long, then we came across our current property. Ravi went above and beyond in getting us the studio flat we wanted, had endless patience, speedy email replies and was willing to show us the flat at a time suitable for us outside of office hours. We could not be more grateful to Ravi and his hard work!

A · 4 October 2019

★★★★★ 4/5

Google

Bought my first home with Oliver. Amazing agent - professional, always available, proactive, down to earth, quick to respond. I feel lucky that I had to deal with someone like him for the STD update deadline. Giving 4 starts and not 5 cuz I’m also rating the agency as a whole, otherwise it would have been a 5/5.

Mario · 21 April 2025