Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleMe and my boyfriend were looking for a place to live for so long, then we came across our current property. Ravi went above and beyond in getting us the studio flat we wanted, had endless patience, speedy email replies and was willing to show us the flat at a time suitable for us outside of office hours. We could not be more grateful to Ravi and his hard work!
Beth Β· 31 July 2019
Agent replied Β· 30 July 2023
Dear Beth, We greatly appreciate you putting aside the time to submit a review about our West Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
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5/5
GoogleI sold my property in Queens Club Gardens through Dexters West Kensington.
Olly and Tanya looked after me extremely well. Always keeping in contact and being very helpfully throughout the whole transaction. Rebecca Macpherson was my Sales Relationship Manager. Rebecca kept in contact with me every day updating me and leading me through the process. I would strongly recommend Dexters if you are looking for agents to sell your property.
Karl Β· 29 July 2019
Agent replied
Dear Karl, Thank you for your review regarding your experience with our West Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
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5/5
GoogleOutstanding service by Ella Simpson.
She was extremely helpful and super supportive so friendly and wonderful to speak to. She listening really well and ask questions to ensure can find me the right rental acomodation
specially to my preferences She was very determined to find something pet friendly , such a professional employee, very well spoken and very patient, her demeanour was outstanding and you are lucky to have her, such a asset to your company. Thankyou for your calls ...
Keep that positive energy and the happy smiles coming!! π
A Β· 21 May 2024
Agent replied Β· 20 June 2024
We really appreciate you taking the time to leave such lovely comments about Ella. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
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5/5
GoogleExcellent work by Farouk and Harry: availability, file updates, kindness, professionalism, maturity, it's a pleasure to be valued and helped in the search for a property.
Thierry Β· 20 February 2026
Agent replied Β· 20 March 2026
Dear Thierry, We really appreciate you taking the time to leave such lovely comments about Farouk and Harry. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
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5/5
GoogleExcellent service from Alex and his team. A realistic valuation, less than another famous company, but after a short time it was clear that the other lot were just after the listing and priced the flat way above a realistic market value. Alex got me the full asking price and his team kept me informed throughout the period it was on the market. Very pleased I used them.
Terence Β· 24 February 2020
Agent replied
Dear Terence, Thank you for your great review regarding our West Kensington office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
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5/5
GoogleThe letting team at Dextersβ West Kensington branch recently helped us rent out our three-bedroom flat. Ashley Bradshaw and Nicoleta Sevac did a fantastic job, finding the right tenants within a short timeframe and handling everything β¦
Anna Β· 20 November 2025
Agent replied
Dear Anna, Thank you for taking the time to write a review about the great service you received from our West Kensington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
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5/5
GoogleJames Balitaan is highly professional and helpful in our property search process. From showing us lovely flats in Kensington with a knowledgeable background in the neighbourhood. Also, recommending all the contacts during the search process to provide the needed support helps a lot.
Highly recommend James if you are in search of a property around Kensington.
Alice Β· 21 June 2022
Agent replied Β· 20 June 2024
Dear Alice, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleDexter's in West Kensington have been our Estate Agents for over 15 years now...Dawid has always been a great partner in supporting us with finding tenants and making sure things go smoothly. We're very happy with the ongoing support they provide us with.
Shannon Β· 21 September 2025
Agent replied Β· 20 March 2026
Dear Shannon, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleWe are grateful to Dawid, who handled the entire process of finding a beautiful home and moving into it perfectly from start to finish, solving all our problems and helping us in every way at the perfect pace. I have never seen anyone better than him.
Sebre Β· 21 August 2025
Agent replied Β· 20 March 2026
Dear Sebre, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleJeriah, the senior lettings consultant was fantastic! He knew what I was looking for helped me get the flat I wanted. His professionalism and calmness are fabulous qualities, what you need when navigating the rental market. Thank you Jeriah!
M Β· 9 December 2023
Agent replied Β· 30 December 2023
Dear M SLC, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJames Balitaan is highly professional and helpful in our property search process. From showing us lovely flats in Kensington with a knowledgeable background in the neighbourhood. Also, recommending all the contacts during the search process to provide the needed support helps a lot.
Highly recommend James if you are in search of a property around Kensington.
Alice Β· 18 June 2022
Agent replied
Dear Alice, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI found Jean-Charles easy to work with. He was both professional and friendly. I was impressed with his knowledge of the local area, how responsive he was to calls, emails and questions. That was important for me as he was always there when I needed answers to questions or I needed him to follow up with the seller/solicitor which he did efficiently and effectively.
John Β· 2 February 2021
Agent replied
Dear John, Thank you for taking the time to leave such great feedback regarding your experience with Jean-Charles and our West Kensington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
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5/5
GoogleI sold my flat through Dexters. They were a great team at all stages of the process. Very responsive in answering queries and helpful in any areas of concern. In particular Oliver in the sales team and Avni in sales support were extremely supportive throughout the process.
Julie Β· 1 May 2023
Agent replied Β· 30 July 2023
Dear Julie, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJames, Avni and Alex were imperative in navigating a tricky sale of my flat local to their office. Despite some logistical setbacks the sale went through successfully and its thanks to the team. Thanks guys! Recommend
Alex Β· 22 January 2024
Agent replied Β· 20 June 2024
Dear Alex, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with the team, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
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5/5
GoogleVery smooth. Buying a house, especially in London, is always a nerve racking event but the team at Dexter have been excellent. Always available, proactive and honest. James, Avni and the team made me feel in control of the process, which then took the stress out.
Vladimir Β· 1 May 2023
Agent replied Β· 30 July 2023
Dear Vladimir, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldnβt have been any better and the team in our West Kensington office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleMy experience using the West Kensington Dexters agency has been brilliant and stress-free. Ella who was the agent I was dealing with, was extremely efficient and communicative throughout the process and has ensured I found and secured a great flat well in advance of my move-in date. Iβm really happy with the service that was provided and would definitely recommend this agency to others looking for a smooth move-in process!
Jaahnavi Β· 22 September 2024
Agent replied Β· 22 October 2024
Dear Jaahnavi, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
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5/5
GoogleThanks to Avni's tenacity the sale of my property was finally executed. Not an easy sale but made sure all completed due to Avni's knowledge and ability. Well done!
Mark Β· 21 May 2024
Agent replied Β· 20 June 2024
Dear Mark, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team
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5/5
GoogleJames Baalitan and Avni Patel were very helpful throughout the process of buying from Dexterβs and Iβd like to thank them very much. Not only they were professional & courteous but their knowledge of the market & house sales made the experience easy.
Jemima Β· 30 June 2023
Agent replied Β· 30 July 2023
Dear Jemima, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleAfter 7 years of renting in London, Jeriah from Dextor is the best agent guy I have ever met here, professional and with humble attitude, I would like to recommond him to everyone who would like to rent a home in West Ken! Good luck to this young talent!
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Β· 15 December 2022
Agent replied
Thank you, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleHave used them since 2014 first to buy a property and then to rent it out . Dawid Swiatek who has been there forever is responsive on both email and phone so wouldn't hesitate recommending them for west ken listings.
Gani Β· 21 September 2025
Agent replied Β· 20 March 2026
Dear Gani, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleWe have an HMO building with 18 studios located in West Kensington and have been working Dawid and his teams in the last 15 years. They have always provided satisfactory and efficient service in the toughest time, even during COVID
Kelly Β· 21 September 2025
Agent replied Β· 20 March 2026
Dear Kelly, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
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5/5
GoogleGreat overall experience with Dexters. Chris was very helpful, friendly and enjoyed telling us about the area and tips on where to go, shop, etc. We we were looking for a 1 bed flat and an offer was accepted for the first place Chris showed us. He understood our needs and didn't waste any time in finding us exactly what we wanted. I recommend Dexters.
Alexander Β· 29 July 2019
Agent replied
Dear Alexander, Thank you very much for your great review regarding our West Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
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5/5
GoogleAs a landlord, I've used Dexters Lettings for 15+ years.
Both the West Ken Lettings team (led by Dawid) and Back Office have provided a fantastic service.
From securing new lets to rent payments, everything is super good.
Would highly recommend !
Zak Β· 21 August 2025
Agent replied Β· 20 March 2026
Dear G Kondor, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
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5/5
GoogleExcellent and very hard working team. Specially want to thanks Adam and Viktoria to understanding the recent relocation from another country and helped to settled down very well!
Thanks Dexters, keeps up good work!
Irfan Β· 27 December 2023
Agent replied Β· 22 October 2024
Dear Irfan, We really appreciate you taking the time to leave such lovely comments about Adam and Viktoria. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
