Trusted Agent profile · London
★★★★★
728 reviews across 1 platform
179-181 North End Road, West Kensington, London, W14 9NL
Part of Dexters, see every office.
Dexters's office in London, at 179-181 North End Road, is rated 4.7 out of 5 across 728 reviews on 1 platform, including 728 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI called in for some marketing advice, spoke to a chap called Oliver who was extremely helpful and informative
Dear Connor, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleDexters have been fantastic. My letting agent Ravi was superb - brilliant service, great communication, in-depth knowledge about the property and location and overall friendly and quick service. Would highly recommend. Thank you Ravi for helping me find a place super quickly and allowing my move in to be conducted with great ease and comfort.PositiveResponsiveness, Quality, Professionalism, Value
Dear Amna, Thank you for taking the time in providing such lovely comments about Ravi in our West Kensington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJeriah was great! He helped us find the right flat and helped all the way to the move in date ! Great service
Dear Giorgia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleBrandon has great communication, is super efficient, and is really easy to work with.
Dear Rachael, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleHigh recommended, professional team and especially Jeriah from west Kensington has been so supportive and helpful, I was able to find my place in a week 🙌 …
Dear Ziwei, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleDaniel Read is a super helpful agent and I have really enjoyed my property search experience with him. He recommended very good properties that were just right for me after receiving my enquiry. He is very nice, responsive and knowledgeable. He addressed my concerns very well and also gave me a lot of great advice on property searches for my benefit. Highly recommend!
Dear Jiankun, We are delighted that you took the time to leave such a fantastic review which the West Kensington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service - Viktoria and team went out of their way to get our property rented and in a condition to rent.
Dear Alice, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
5/5
GoogleI have rented with and then purchased a flat with Dexter West Kensington Branch. Senior Consultant Oliver Boldero helped me viewing and liasing with the seller with the highest professionalism, very efficient and high degree of transparency. He is a very strigent man and completed all he has promised to do in an effective manner. Sales Manager Avni Patel helped me with the conveyancing process. We encoutered some difficulties as expected from every pruchase, but thanks to her help, everything worked out smoothly at the end. I did use the financial broker as well as conveyancing agency recommanded by Dexter West Kensington, and the experience has also been highly professional. I recommand using Dexter West Kensington as your estate agency when selling and buying properties in the area. Again, Oliver and Avni have left me with very impressed experience and I highly appreciated all the helped they offered to me; since I recommand everyone needs the service to contact Dexter West Kensington.
Dear David, It’s great to hear that you have had a brilliant experience with our West Kensington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent and very hard working team. Specially want to thanks Adam and Viktoria to understanding the recent relocation from another country and helped to settled down very well! Thanks Dexters, keeps up good work!
Dear Irfan, We really appreciate you taking the time to leave such lovely comments about Adam and Viktoria. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have been in contact with Ravi. He was absolutely outstanding, on time always, responsive, valuables advice, very knowledgeable about the property but also the area. Ravi was also very talented by showing us properties what were suitable and negotiating on our behalf. We hope to work with him next time againPositiveResponsiveness, Quality, Professionalism, Value
Dear Loreleï, Thank you for your kind words regarding our West Kensington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleFinding flats to share as international students can be really difficult in London, but Jeriah Johnson really helped and was super responsive to our requirements and preferences whilst we were searching! Made the process so much easier & less stressful than previous years - Will be back the next time I have to move!
Dear Elsa, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
Googlealthough I could not yet find a property with Dexters, I wish to commend the professionalism of the whole team: very proactive and dedicated to help their customers. Special thanks to James Balitaan and Alijamali; you guys are very helpful!
Dear Alda, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRavi has been very helpful all throughout the process and has kept us in the loop at all times. He even gives us updates out-of-hours. The team was very approachable and has made sure that the whole letting process would be easy and straightforward. Highly recommend this service.PositiveResponsiveness, Quality, Professionalism
Dear Raphael, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Ravi in our West Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleHad a very positive experience buying through Dexters West Kensington. Zac in particular was incredibly helpful and attentive, ensuring a quick search and positive negotiation. Avni and the wider team also helped to make the process to exchange and completion smooth, and were on hand to answer any questions and keep things moving.
We really appreciate you taking the time to leave such lovely comments about Zac. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleElla was incredibly helpful throughout our process, definitely the best out of the agencies we encountered! Couldn’t recommend enough 💐 …
Dear Jack, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
4/5
GoogleMe and my friend have been looking for a while for a flat and finally found one with Dan. He was really professional and although representing the landlord still felt like he had our interest at heart. He made the process simple and stress free which tends to be what happens. Can't recommend him enough. Thank you Dan!!
Dear Polly. I was delighted to read the comments in relation to our West Kensington office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleThe Sals Consultant, Verity Chick, was outstanding, professional and determined and went way beyond the call of duty is securing two important sales. Her customer manner was exceptional and her communications, when it mattered most, were as good as I have ever experienced. Thank you Verity.PositiveResponsiveness, Quality, Professionalism, Value
Dear James, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleSpent the last week being assisted in my property search by Nicoleta at Dexters. By far one of the most professional and attentive lettings agents I’ve ever come across. Super helpful across the board - wouldn’t hesitate to recommend!
Dear Elliot, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleGreat experience at Dexters West Kensington, Maria Amenou was the loviest and most helpful agent we've ever met as she would first listen to our needs instead of pushing us to rent a property immediately like many agents do. We will definitely contact her in the future and definitely recommend her.
Dear Ana, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our West Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJeriah is definitely one of the best agent ever. He is patient kind and always willing to help you find the best property he can. I would recommend him to anyone who’s looking for a rent.
Dear Kate, Thank you for your kind comments regarding Jeriah and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery professional team, it was a pleasure to meet a very nice person, Jeriah, who helped me to rent a beautiful flat, actively helped me to communicate with the landlord and checked in in a very short time. Special thanks to Jeriah.
Dear Xu, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently dealt with Simon Harding at Dexters. He was one of the best estate agents I have dealt with. He made the process very easy from start to finish and his colleague Jose Sousa was on hand to accommodate on out of hours appointments. I would highly recommend using this agency if you're looking to find somewhere to rent.
Thank you so much for the great feedback. It is always our aim to make the process of moving home as easy as we possibly can, so I am delighted to hear Simon and Jose in our West Kensington office have achieved this for you. I wish you all the best in your new home Yours sincerely Sam Farnan Customer Relations Team
5/5
GoogleI have been dealing with Ruben on my property search and I can’t recommend him more. Ruben is very responsible and reliable broker who knows his market very well. He was always very quick to respond and did an amazing job showing me the flats around. Extremely positive experience!
Dear Khrystyna, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI was in touch with James from the sales team and he helped me with all my enquiries and showed me some properties online. Due to Covid I was not able to go on a viewing and end up buying somewhere else but his service was excellent. Thanks James.
Dear Sara, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
