Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIf more people were like Ella Simpson, the world would undoubtedly be a better place. Today, when I visited the West Kensington branch, I was initially turned away by a staff member who seemed eager to pass me off. Just as I was feeling disheartened, Ella stepped in and said, "I'll help you!" Her kindness and willingness to assist were truly uplifting. With her positive attitude, I'm certain she will go far in life. Thank you, Ella, for being there when I needed help.PositiveResponsiveness, Quality, Professionalism, Value
Tudor · 22 September 2024
Agent replied · 20 June 2024
Dear Tudor, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service never seen anything like this people, Jeriah is the guy you should ask when in contact with them as he will work double for his customers, i was the luckiest guy to get hold of such a nice service.
5 stars are not enough for the work they put through and the understanding they have for their customers.
Duca · 16 October 2022
Agent replied
Dear Duca, We really appreciate you taking the time to leave such lovely comments about Jeriah. They will be so pleased to read your 5 star review. Please do not hesitate to contact the West Kensington team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReally helpful team at Dexters. Brandon really went above and beyond to find the perfect flat for me to rent and was very responsive
Roberta · 11 May 2026
Agent replied · 11 October 2026
Dear Roberta, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleGreat agency with amazing friendly staff. After having issues moving in at an original property Ravi at Dexters helped us find a new place within a day and checked up with us throughout the whole process ensuring it went as smoothly as possible. So happy I decided to find a new place with Dexters as Ravi made moving into our first home as simple, fast and headache free as possible.PositiveQuality
Maryam · 21 June 2021
Agent replied · 20 June 2024
Dear Maryam, Thank you so much for the fantastic feedback, the team at West Kensington are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleVerity was very friendly, professional, and attentive throughout our property search and secured us the flat we really wanted!
George · 20 March 2025
Agent replied · 20 June 2024
Dear George, We greatly appreciate you putting aside the time to submit a review about our West Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleVerity is the best agent that I've ever come across in London! She takes her time to learn and understand my requirements before presenting me the options, she saves me a lot of time! She is always very helpful and insightful, willing to go out of her way to accommodate my need. I'd definitely recommend her to everyone who's home hunting!PositiveResponsiveness, Quality, Professionalism
PJ · 21 June 2022
Agent replied · 20 June 2024
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our West Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleIt's been a pleasure to work with them.
Our agent, James, was a pleasure to deal with and very helpful. James always took the time to understand what we were looking for and what we valued and helped us secure and complete on a recent acquisition. James and his team has always been responsive, professional and efficient at every stage from the initial negotiation to finalising the deal. Overall great experience so far.
Sami · 30 July 2020
Agent replied
Dear Sami, We are really pleased to read your positive review regarding the service from our West Kensington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have just completed a flat purchase with Dexters, West Kensington and I would like to thank Verity, for her 10/10 customer service and speed with completing. She was very professional, responsive and checked regularly throughout the process from start to finish to ensure we were moving ahead at a good pace. This all resulted in a smooth completion with minimum stress. 10/10 service.
Kabeer · 19 April 2022
Agent replied
Dear Kabeer, It’s great to hear that you have had a brilliant experience with our West Kensington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleElla was so helpful ! She is so efficient and friendly, helped us get an apartment so fast.
Louisa · 20 March 2025
Agent replied · 22 October 2024
Dear Louisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMy boyfriend and I were looking to rent a flat and we have been in touch with Ravi at Dexters. Ravi was very professional and helpful. Recommend to use Dexters if you are looking to find the perfect place for you! Due to different circumstances we have decided to stick with our current flat however I will be back when I will look again to rent. Thanks RaviPositiveProfessionalism
Chiara · 25 August 2021
Agent replied
Dear Chiara, Thank you for taking the time to leave such great feedback regarding your experience with Ravi our our West Kensington office. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleCalled for an evaluation, I got the wrong area sadly but a very kind and helpful Mr. Boldero directed me to the correct area. Wonderful service, would recommend.
Chris · 1 April 2026
Agent replied · 22 April 2026
Dear Chris, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleViktoria has been highly efficient, very quick to respond and easy to deal with. She found us a tenant and negotiated a deal within a short time frame which is what we needed. Many thanks to Viktoria and the team at Dexters.
Nick · 21 February 2024
Agent replied · 20 June 2024
Dear Nick, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Viktoria. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleSeriously, Tanja is amazing at her job and as a person! During the process I met/dealt with many agents from other agencies and she is by far the best one! Very attentive, helpful and responsive from the beginning to the end AND always with a big smile! She was also very professional and caring for BOTH parties and made everything she could to make the transaction happen. Now I’m a happy owner! - Gracias Tanja!
Rodrigo · 29 July 2019
Agent replied
Dear Rodrigo, We greatly appreciate you putting aside the time to submit a review about our West Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad a great working relationship with Oliver Boldero. The chap really knows his stuff. I'll be coming back to him to sell a couple of flats later in the year.
Edward · 13 March 2026
Agent replied · 20 March 2026
Dear Edward, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI want to thanks Alex Lambert, Avni Patel and James Ballitan for all their hard work to sell my Fulham house. The crack Dexters’ team were always available to answer any questions and did a superb job. I’d definitely recommend them.
John Glatt
John · 22 January 2024
Agent replied · 20 June 2024
Dear John, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHi James was great at showing us around the house and very helpful with any questions we had, also accommodating letting trades into the house to quote. Avni and Alex were helpful throughout the buying process. I would highly recommend Dexters. Many thanks
Sophia · 22 January 2024
Agent replied · 20 June 2024
Dear Sophia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThank you Ella Simpson! She booked me into see a few options that fit my criteria and I managed to secure myself a wonderful place. I’m so excited to move in! Highly recommend Ella for your searches!
E · 21 May 2024
Agent replied · 20 June 2024
Thank you for taking the time to leave a wonderful 5* Google review. Ella will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWhile looking for a rental property we dealt with Ravi Vasantha-Raja who was absolutely excellent. He showed us a number of properties and really listened to our feedback eventually finding the perfect one. He helped us through the lettings process, as we had never done this in the UK before, and made the whole experience stress free. Would definitely recommend Dexters and Ravi in particular.PositiveResponsiveness, Quality, Professionalism, Value
Maxwell · 21 June 2021
Agent replied · 20 June 2024
Dear Maxwell, Thank you for taking the time in providing such lovely comments about Ravi in our West Kensington office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHad such a pleasant experience with Dexters in terms of finding ourselves a flat to rent in West Kensington. The overall process was as stress free as possible, Ravi was extremely informative and kept us updated every step of the way. Managed to find the perfect flat within such a short space of time. Couldn't recommend Dexters more than enough, would definitely use them in future.PositiveResponsiveness, Quality, Professionalism
Rachael · 21 June 2021
Agent replied · 20 June 2024
Dear Rachael, We are really pleased to read your positive review regarding the service from our West Kensington Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI decided to sell my small flat in the early summer and asked Dexters West Kensington Estate Agents to manage the process for me. Wow! Amazing and extremely professional service; a team of people who know exactly what they're doing, tell you it's being done - and it gets done! Excellent communications skills - everything is of the highest standard. They found me a buyer really quickly, and managed the whole, complicated process for me from start to finish. I guess that's what life is like for a celebrity, but all the time! They made me feel very important - but I'm not! I commend you to go in and see them. 5 Gold Stars from me.
J · 10 August 2024
Agent replied · 24 August 2024
Thank you for your kind comments regarding the Sales team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI could not be happier with the experience! Brandon found me a lovely flat very quickly that fit all the requirements I had shared with him. Would highly recommend! 😊 …
Vanessa · 27 February 2026
Agent replied · 20 March 2026
Dear Vanessa, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 4/5
GoogleMilos Ozegovic is an absolute star! Thank you for always going that extra 100 miles to help me and feel like I have a support in the agency. It is not that easy in the world out there for tenant's and it's important to feel like they listen to you and help. Milos is the perfect person for that, and after working with him for 3 years I would absolutely recommend going with Dexters.
Noa · 29 July 2019
Agent replied
Dear Noa, Thank you very much for your great review regarding our West Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMany thanks Tyler for finding me the perfect property. A diligent and personable lettings negotiator, you were able to accommodate my various requirements and by far superceded my expectations.
Luke · 24 September 2024
Agent replied · 22 October 2024
Dear Luke, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleIt was a wonderful experience getting introduced to Corey Nembhard and then going through the journey of the house search with him. Corey was extremely helpful, patient, and professional, always keeping in mind our requirements and interests. Thank you Corey. Will stay in touch. Regards, Deep
Deep · 26 October 2023
Agent replied · 25 November 2023
Dear Deep, We appreciate you taking the time to leave a great review regarding your experience with Corey, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
