Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an outstanding experience with Keishan from Dexters. Professional, responsive, and genuinely dedicated, he made the entire process smooth and stress-free from start to finish. His attention to detail and commitment to finding the right solution truly set him apart. I couldn’t recommend him more highly.
Alex · 23 March 2026
Agent replied
Dear Alex, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleAs first time buyers we had a fantastic experience with Dexters. The commitment and dedication of Amrita and Avni was outstanding. They were always proactive, responsive and very helpful during the whole process - they followed up with the solicitors and broker. With their help we were able to finalise this for us complicated process through to its completion. We were very grateful and would definitely recommend them.
Isabel · 27 August 2023
Agent replied
Dear Isabel,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy wife and I had just moved to this country from the US and needed quite a bit of help going through the rental process here. Daniel was absolutely incredible throughout the entire process. He is kind, attentive, and never hesitated to go above and beyond to help us. My wife and I have never been so pleased with an apartment and we genuinely could not have done this without him.
Peter · 2 June 2023
Agent replied · 30 September 2023
Dear Peter, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI cannot rave enough about the Dexter's team, especially Amrita Sahota, Georgia Buckley and Avni Patel. They are the most professional women I've met in the industry to date. A special thank you to Georgia Buckley - she has been by my side working to find me the most suitable property for much too long. Her dedication is unwavering and because of her, I was able to secure my property for a much lower interest rate. The exceptional service from the Dexter's team is incomparable to other agencies in the area.
Wing · 18 July 2022
Agent replied
Dear Wing, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJust sold my flat through Dexters Shepard’s Bush office!
I would really recommend using them if you’re selling a flat in the area - before the flat was even on the market they managed to get viewings of their existing client base, which is invaluable! Having had the flat marketed elsewhere unsuccessfully for months (due to no viewings or proper marketing) , Georgia and Oliver and the team did absolutely amazing job and managed to get an offer for the flat only after two and bit weeks of me getting in touch with them! Really impressed and definitely the place to go especially if selling to first time buyers market.
Post offer support from Avni was great and she kept driving both buyers and solicitors to keep this going and ensure timely completion and exchange. Whilst there was huge number of queries from buyers side, Avni was great in making sure that things are responded to - she’s been very reasonable on a number of occasions and extremely helpful in driving both exchange and completion!
Thank you and definitely recommend the team!
Savina · 18 July 2022
Agent replied
Dear Savina, Our aim is to deliver a 5* service to our customers and clients and we are delighted that our Shepherds Bush office have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe are so pleased to have bought our house with Dexters. Everyone we worked with was super helpful and helped us to deal with any issue that came up- big or small.. Ollie was wonderful- he put as at ease, was always so pleasant and was really knowledgeable about the area including being able to advise us on building regulations, what we could expect with regards to planning permissions etc!
Working with Avni was amazing- I have never met a more efficient person! No detail was too small for her to help with- including liaising with other services eg lawyers, insurers etc. Everything that went through Avni was done at lightning speed so much so that we ended up exchanging much sooner than we expected!
Georgia managed everything and was the one who actually closed the deal for us so we would like to thank her and the whole team! Would definitely recommend!
Evangelos · 18 June 2022
Agent replied
Dear Evangelos, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GooglePenelope and Avni were great in handling the sale of my flat, and made everything go pretty smoothly. Avni provided a very useful liaison with the solicitors. Solicitors can be quite lazy to pick up the phone and speak to each other, so Avni with her legal knowledge was able to bridge those gaps and kept things moving. Great service that i've not seen before from other estate agents.
Ashwin · 2 July 2023
Agent replied · 30 September 2023
Dear Ashwin, Thank you for your kind comments regarding the Shepherds Bush team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDevin showed us round 4 flats in the Shepherds Bush area all of which were really good options. One particularly stood out and, sadly our timings were wrong for us to make an offer. Throughout Devin was super friendly but never pushy, very professional and responsive and we wouldn't hesitate to contact Dexters and particularly work with Devin as we continue our search.
Isabelle · 30 November 2023
Agent replied · 30 March 2024
Dear Isabelle, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Keishan was a fantastic experience! He was incredibly responsive and went above and beyond to help me find and secure a flat within days. Natalie was amazing in completing the process during Keishan’s absence. Their dedication and helpfulness made the entire process smooth and stress-free. Highly recommend Dexters for anyone in search of a reliable and efficient agent!
Eglal · 29 January 2024
Agent replied · 30 March 2024
Dear Eglal, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Keishan and Natalie. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would like to express my sincere thanks to Keishan Wignall for his work. He is a real professional who helped to find and rent a nice apartment in a short period of time and helped to solve all issues. Brilliant his work and colleagues company Dexters. I recommend contacting Keishan and you will get a high result.
Olga
O · 12 February 2024
Agent replied · 8 December 2024
Dear Olga, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Keishan. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleWe have had a wonderful experience with Dexters. They have been so supportive and helped us to secure our dream house even when this seemed impossible! Ollie has been so helpful and professional throughout, always very friendly and accessible, very knowledgeable about the process and ready to offer suggestions at every step. He really made what is usually considered to be a very stressful undertaking seem straightforward. Georgia was amazing to work with, so pleasant and extremely professional. Thank you!
Penny · 19 April 2022
Agent replied
Dear Penny, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would like to express my sincere thanks to Keishan Wignall for his work. He is a real professional who helped to find and rent a nice apartment in a short period of time and helped to solve all issues. Brilliant his work and colleagues company Dexters. I recommend contacting Keishan and you will get a high result.
Olga
Olga · 30 January 2024
Agent replied · 30 March 2024
Dear Olga, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Keishan. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleI would like to say big thank you to Jamille Oliver-Shaw who was very helpful during my flat search. I was very stressed as I was out of rental property market for a long time, but he really put me at ease. Nothing was a problem for him. Polite and profesional with great attitudes towards his job and great people skills, helpful and understanding. He was always happy to help with advice or recommendation and nothing was a problem for him.
I hope his career flourish.
I would highly recommend this particular person at Dexter Estate Agent office.
Once again thank you and kind regards
Joanna
Jo · 31 March 2022
Agent replied · 30 March 2024
Dear Joanna we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI would like to say big thank you to Jamille Oliver-Shaw who was very helpful during my flat search. I was very stressed as I was out of rental property market for a long time, but he really put me at ease. Nothing was a problem for him. Polite and profesional with great attitudes towards his job and great people skills, helpful and understanding. He was always happy to help with advice or recommendation and nothing was a problem for him.
I hope his career flourish.
I would highly recommend this particular person at Dexter Estate Agent office.
Once again thank you and kind regards
Joanna
Joanna · 15 March 2022
Agent replied
Dear Joanna we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMy boyfriend and I were looking for a flat to rent close to the bus stop and tube station. Kevin and Francisco made everything so easy as they helped us with a flat we fell in love with and in few days we signed the contract. For sure I would suggest anyone who is looking for a new place to stay in to get in touch with them for their professionalism, kindness and for time they spend to help you in every single request. Thank you for everything!
Sabrina · 15 March 2022
Agent replied
Dear Sabrina, hank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We are thrilled to see your kind words about Kevin and Francisco. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRobbie showed me a great selection of flats based off my preferences and I put an offer in the same day of seeing one of them. The whole process has been very smooth with almost no disagreements with the seller. I would also like to thank Avni for this for helping me reach consensus with the seller in times of negotiation. Having previouusly been involved in a very contentious sale I have to say I've really appreciated how smoothly everything went this time!
Sam · 15 March 2022
Agent replied
Dear Sam. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHighly professional but down to earth agent with excellent negotiation skills and a firm grasp of the local area and estate agency's rules/laws. Tony was brilliant and instrumental in us finding the right tenants at the right price within a very short timeframe.
Laura · 23 September 2024
Agent replied · 23 October 2024
Dear Laura, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleThe Dexters' team at the Shepherd's Bush office, particularly the managers, Chris Stamp and Georgia Buckley, were excellent throughout the recent, complicated sale of our property.
They showed a commitment to achieving a successful outcome that far exceeded our expectations, especially as the sale was completed during Covid19 lockdown restrictions.
Georgia (our allocated advisor) was unstintingly tenacious and thorough in “chasing” the various parties to progress matters when inevitable delays occurred.
Also, when further unexpected complications arose, Georgia's professional knowledge and advice on how best to manage them was invaluable; Georgia's regular updates and sensitivity allayed the concerns of all those involved.
Georgia showed great professionalism, efficiency and understanding in managing the whole process.
All this was done in a relaxed, positive, friendly manner and Georgia's excellent communication skills were evident throughout; all of which were key aspects of achieving a sale within the average timescale despite Covid barriers!
Georgia and the rest of the Dexter's team at Shepherd's Bush were an absolute pleasure to deal with and we would have no hesitation in recommending their services to any prospective sellers.
Many thanks and much appreciation.
Iechyd Da!
Neil & Kate Regan
Kate · 30 September 2021
Agent replied
Dear Kate, Thank you so much for the fantastic feedback, the team at Shepherds Bush are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe have come in contact with Dexters since my wife and I are looking for a place to stay near our workplace. Jamille was able to find us a very nice place at a very good price. Kevin the Manager was also very responsive and helpful with our questions and inquiries. They have helped us by providing updated information with regards to the status of our rent application. Overall, it was a smooth experience with Dexters as a first time tenant here in the UK. Keep up the good work!PositiveResponsiveness, Professionalism
Martin · 27 August 2021
Agent replied
Dear Martin. Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleThe WORST PROPERTY MANAGEMENT TEAM EVER!!!!!! DO NOT LET THEM TO MANAGE YOUR PROPERTY!!!!!!
We have some maintenance issues at our flat and it takes them more than a month to solve the issues.
Sarah Dowling is the one who I contacted with all these times. She never reply to my emails, never follow up and never give us any updates until our landlord kept chasing them and sent an email to their manager.
Very poor service and will definitely avoid using Dexters for our next flat.
Maybe they're go at selling properties but definitely not managing them.
Naomi · 23 July 2021
Agent replied
Dear Naomi, I am sorry to read your comments and to see that you have left us a 1* review. I have brought this to the attention of the Head of Property Management, to look into further and we will be in touch. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe have had a very good experience in Dexters and specially thanks to Jamille, who has been there since the very first minute willing to help us to find our perfect home. He never got tired of giving us proposals and showing us properties, responding to calls and messages, hardworking just to make sure we found the right one for us. We are really pleased for all his help in our search.
Thank you so much!
Maria · 15 March 2022
Agent replied
Dear Maria, Thank you for taking the time in providing such lovely comments about Jamille in our Shepherds Bush office.
Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleI was lucky to find a great one-bedroom flat in the area that I wanted and Dexters was helpful to me, especially with my special circumstances of moving from the USA. Parts of the process could be overwhelming and at times I needed the communication to be quicker and clearer, but overall, I’m happy with the outcome. Jamille was kind and helpful and the team overall were positive to work with.
Stacey · 16 October 2022
Agent replied
Dear Stacey, Thank you for your review, and mentioning your experience with Jamille in our Shepherds Bush office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have worked with Dexters Shepherd's Bush office for many years. We find they ethically balance the interests of Buyer and Seller. Lately we have worked with Avni Patel and Amrita Sahota. We have found them to be true professionals, with a great attention to detail, and unbound amounts of energy through the sale's cycle, from initial marketing to conclusion of the sale.
Mr & Mrs Fourel
J · 4 March 2023
Agent replied
Dear J, Thank you for the updated 5* Google Review. We are so glad you are enjoying our service and we look forward to working with you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThese guys go above and beyond! Georgia and Ollie showed me some great properties and really understood what I was looking for, and Avni is the reason this sale crossed the finish line. My solicitors would have taken a year to do this deal, if not for her pushing this forward. Thank you everyone!
J · 30 January 2024
Agent replied · 30 March 2024
Dear J, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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