Trusted Agent profile Β· London

Dexters London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

867 reviews across 1 platform

53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS

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Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 867 reviews on 1 platform, including 867 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

867

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Dexters were great from start to finish with the sale of my flat. My first contact was with Georgia who was warm and friendly and informative. Avni & Amrita were both super diligent, extremely helpful and always put me at ease. Avni was brilliant to liaise with - and kept the sale on its tracks by ensuring all parties including solicitors and leaseholder services were acting on matters quickly and efficiently. I cant thank the team enough, would highly recommend their services to anyone. Thank you

Eleanor Β· 27 August 2023

Agent replied Β· 30 September 2023

Dear Eleanor, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A first-rate service from Dexters. This property required a lot of skill and experience and the team made it an absolute breeze. Special thanks to Penelope for handling the sale and negotiations with a great deal of charm and expert knowledge and Avni for a very efficient management in getting all parties to exchange. I would definitely recommend - great people to work with.

Nick Β· 27 July 2024

Agent replied Β· 26 August 2024

Dear Nick, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team

5/5

Google

Rita was great. We only had a 10 min call on my purchase criteria. That same week she drove me around to see 3 excellent properties back to back. It’s one of the best viewings I had with an agent as she absolutely got the brief right and had top notch properties on hand to show. She understood the market well, and also arranged it so that all viewings can happen back to back so it saves me time. We didn’t end up purchasing through Dexter as we had shifted our focus to another area - however this was a great experience. Thanks so much Rita

Nune Β· 2 July 2023

Agent replied Β· 30 September 2023

Dear Nune, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dae’von was brilliant through our whole purchase. Always easy to contact on the phone and regularly kept us updated on everything. The whole team was always helpful too when we spoke or emailed them. Would recommend.

Sophia Β· 15 August 2026

Agent replied Β· 22 August 2026

Dear Sophia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Worked with Kevon - he was great! 😊 …

Jemmina Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Jemmina, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

5-star service. Open to any questions and concerns with a friendly professional approach. Thoroughly recommend Ibby and his team.

Abiodun Β· 16 December 2025

Agent replied Β· 16 January 2026

Dear Abiodun, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Dexters Shepherds Bush office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I must thank the team at Dexters, Shepherds Bush from the bottom of my heart. They really made the headache that is selling your home, quite manageable. Thanks to the diligent work from Georgia's team ( Georgia combining a natural bubbly, cheeriness with a serious streak of professionalism), the transaction was accomplished from start to finish in less than three months! Oliver diligently ran interference between myself and the buyer. Thanks to him, every issue that came up was dealt with quickly, and most importantly, diplomatically. Without his help there would have been delays. He was courteous, professional and always on point. Avni was relentless. She'd chase down people, and make sure people were on point. She was really supportive during the tough moments, and really came through for us. Again, if it weren't for her, there would surely have been considerable delays. The Dexters team were to a fault, professional, welcoming and a pleasure to work with. Thanks to you all, we can now enjoy our new life in Spain. Gracias Dexters! Kind Regards, Milan and Goli

Shadowsift Β· 3 May 2023

Agent replied Β· 30 September 2023

Dear shadowsift, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Shepherds Bush team, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexters and in particular Ollie and Avni has been excellent. Ollie and Avni are professional, friendly, efficient and so diligent in handling issues and communicating with us at every stage. In the lead up to property exchange there were some challenges that Avni handled perfectly, professionally and very competently. Avni is an asset to Dexters and her knowledge of the market and friendly and helpful manner makes such a difference. We cannot recommend Dexters and Ollie and Avni highly enough. Thanks to you both! Gill and Nigel

GB Β· 3 May 2023

Agent replied Β· 30 September 2023

Dear GB, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Dexters has been a very trustworthy agency throughout the process of finding accommodation as students. The communication was clear throughout. While moving into the house, there were a few hiccups, but they were resolved in time. Keishan has been especially helpful in our quest to settle into a new house in a new country. Property management team is also on top of things when we contact them for any assistance. Thank you Dexters!

Pournima Β· 31 October 2023

Agent replied Β· 28 October 2023

Dear Pournima, Thank you for your kind comments regarding Keishan and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are very happy with the services received from Dexters and especially Oliver during our son's first property purchase. Our agent's experience and deep understanding of the market were invaluable. He provided exceptional service, was always punctual, and was incredibly responsive to our queries. He was professional, helpful, and quick to respond to everything we needed, including the move into the property. Many many thanks to Oliver and everyone at Dexters in Shepperd's Bush agency!!!

Alina Β· 27 August 2023

Agent replied Β· 30 September 2023

Dear Alina, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Thanks to Avni and the team at Dexters who helped us during a difficult period with the sale of our property. Avni and the team were very professional and worked very efficiently in finding a buyer. Avni provided the much-needed support to us with the sale and kept us well informed and updated at all stages. Avni was key in chasing up solicitors and letting us know the progress being made. Communication by email was exceptional, with speedy responses to all queries. Meetings via zoom was also achieved when it was not possible to meet face to face. Thanks to Avni and Georgia for helping us to reach completion!

Helene Β· 1 March 2023

Agent replied

Dear Helene, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Keisan was an exceptional estate agent who made my property search a breeze. He efficiently catered to my preferences in size and aesthetic, staying proactive every step of the way. Working with Keisan was a pleasure; he was not only professional but also incredibly easy to work with. I highly recommend Keisan to anyone in search of a reliable and proactive estate agent. Five stars!

Brittaney Β· 28 February 2024

Agent replied Β· 30 March 2024

Dear Brittaney, We really appreciate you taking the time to leave such lovely comments about Keishan. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.

5/5

Google

It's been a month since we moved and we love the property suggested by Dexters. The process before moving in was pretty smooth and transparent. Our property agent, Keishan, was always ready to help with any queries or questions we had. Thank you Keishan and Dexters for your service! Highly recommended!

Arya Β· 29 October 2024

Agent replied Β· 12 November 2024

Dear Arya, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dexters were great in helping me complete on my first home. Oliver and Avni were always professional and quick to reply to any issues and kept me well informed of progress. A special thanks goes to Avni whose patience, professionalism and understanding saw that my purchase went smoothly. Overall, a great team to work with. I'm really happy with my purchase and would recommend them (especially to first time buyers like myself).

Miten Β· 27 August 2023

Agent replied Β· 30 September 2023

Dear Miten, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amrita and Avni at Dexter’s ensured that our first-time purchase was as smooth as could be. Amrita handled the process with confidence and efficiency from the very beginning, facilitating effective communication between all parties. When unforeseen issues arose near the end of the process, we were really grateful for the additional support of Avni, whose tenacity and initiative helped to push the sale over the finish line. Both Amrita and Avni were β€˜hands on’ and available at all times, so we would highly recommend them.

Jemma Β· 15 December 2022

Agent replied

Dear Jemma, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Shepherds Bush office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rahim was great at his profession, I could tell he knew what he was talking about and never made advances on things he wasn't sure about but always went on making the researches to answer any questions. He always gave a bit more of his time if we needed it and was easy to answer to calls/emails. I would give a 6 stars if I could.

Djory Β· 31 December 2023

Agent replied Β· 30 March 2024

Dear Djory, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have had the most lovely and helpful experience with Dexters and especially from Keishan at Shepherds Bush who has helped us with the process of finding our property and then was also there to assist with the negotiations and documentation. We are super looking forward to moving in soon all with so much thanks to Keishan and his team.

Dani Β· 28 April 2024

Agent replied Β· 26 August 2024

Dear Dani , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma, Customer Relations Team

5/5

Google

John Pires and his team have done another brilliant job for me, finding new, excellent new tenants and managing a hectic turnaround. I have rented out my property through John's office for 3 happy years now and every step of the way he has been on call and done his level best to make things smooth and run professionally. Shout outs too to Alexandra Nelson and Jenny Goncalves who have been very helpful and hardworking. My last experience with a W12 letting agent was terrible so I'm very grateful to this office for being head and shoulders better and finding me good quality tenants etc.

Tania Β· 15 November 2022

Agent replied

Dear Tania, Thank you for your review, and mentioning your experience with John, Alex and Jenny in our Shepherds Bush office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We only have compliments in respect to our experience with Dexters and most especially Georgia Buckley. Georgia exhibited complete professionalism and personality throughout our relationships. Her on the ground knowledge of the market and how best to position our property was certainly the reason we completed our sale in what is a very difficult market. Georgia is a true asset to Dexters. Thank you again for your support, Christopher Jenner.

Christopher Β· 27 August 2023

Agent replied

Dear Christopher, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I cannot rave enough about the Dexter's team, especially Amrita Sahota, Georgia Buckley and Avni Patel. They are the most professional women I've met in the industry to date. A special thank you to Georgia Buckley - she has been by my side working to find me the most suitable property for much too long. Her dedication is unwavering and because of her, I was able to secure my property for a much lower interest rate. The exceptional service from the Dexter's team is incomparable to other agencies in the area.

Wing Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Wing, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service. Ollie was extremely attentive and resourceful with my property purchase. Be assured that he is very passionate about finding the right property for you. No cheap sales agent tricks or gimmicks. He does his research and will make you feel like you're worth his time. Communication was superb which helped build a strong business relationship. Georgia and Penelope also given merits for the professional handling of this process. I will be strongly considering Dexters and Ollie in my future dealings.

Vojtech Β· 27 August 2022

Agent replied

Dear Vojtech, thank you for your 5* review for Ollie in our Shepherds bush office. We are thrilled to read your lovely review and I will ensure your comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team

4/5

Google

Professional, committed, friendly and quick at answering all queries. Georgia in particular was very determined to (and succeeded in) finalise the sale when things seemed to fall apart for legal-related matters. Oliver was very good at chasing to ensure a quick response from all parties and even provided extra support in the last stages to smooth things at the other side of the chain. I really appreciate it. Not 100% happy about the final offer, though... I hoped that a greater effort could be made to push the price up.

Marcella Β· 17 August 2022

Agent replied

Dear Marcella, Thank you for your review, and mentioning your experience with Georgia in our Shepherds Bush office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thanks Dexters for the support and assistance with the sale of our property. We were very happy with the price obtained for us. Special thanks to Ollie for being very approachable, attentive and supportive during the lengthy sale process. Georgia was also very professional and was very reassuring as we were concerned that the sale would not be completed given the considerable time from the date when the price had been agreed to the date of exchange. Thanks also to Avni for her assistance in following up and pushing for early exchange and completion. Special thanks to Kevin for being resourceful and attentive and Georgina in managing our property albeit for a short time.

Anthony Β· 17 August 2022

Agent replied

Dear Anthony, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shepherds Bush office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had an amazing experience with Dexters. Keishan Wignall was extremely helpful in making sure that we got a flat and that it was a flat we liked. It was a pleasure working with him, and he was always professional and very understanding of our situation and what we were looking for.

Beth Β· 5 August 2024

Agent replied Β· 26 August 2024

Dear Beth, Thank you for your kind comments regarding Keisha and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

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Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 867 reviews across 1 platform: 867 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 867 reviews, and 4.8 out of 5 on Google from 867 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS.

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