Trusted Agent profile · London
★★★★★
867 reviews across 1 platform
53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS
Part of Dexters, see every office.
Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 867 reviews on 1 platform, including 867 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleZarq and the Dexters team are fantastic. Great customer service, were always available when needed and the overall experience felt like they really cared in finding the right place for us. Thank you so much!
Dear Gary, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat experience working with Harrison! He delivers.
Dear Ella, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBobby at dexters in really friendly, helpful and prompt with his services
Dear Jasmine, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Googlevery friendly team! I was there and John and Jenny help a lot!
Dear Andrea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJohn Piers and Zarq at Dexters Shepherd's Bush are simply AMAZING. They helped me and my girlfriend find a flat just in 2 days. I just can say thank you for the EXCELLENT JOB.
Dear Jorge, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleOliver helped make a long and difficult process as smooth as possible.
Dear Aaron, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI sold my flat through Dexters and they were a great team of people. Charlotte, the Director, gave excellent service and Georgia found us a buyer very quickly! I highly recomend them.
Dear Kasia, Thank you for your review regarding your experience with our Shepherds Bush Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAttentive staff, professional approach and fair/balanced on their views and perspectives. Would thoroughly recommend. Help break the historical 'Dexters Mould' and a branch that the rest of the group needs to aspire toward.
Dear Natalie, Thank you very much for your lovely review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWas shown round 3 properties by Oliver Osler-Holt and a colleague on Saturday, both were very helpful and informative about the flats.
Dear Oscar. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleVery professional, prompt and helpful
Dear Tasminder, Thank you for your kind comments regarding the Shepherds Bush Team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOne of the best agents we have worked with; relenless and gets the job done
Dear Olga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have been dealing with Jamile for over a year And he is very Proffetional and very helpful all the time.
Dear Eslam, Thank you for the great 5 star review. Jamile we be pleased to read your kind words. Thanks again. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSuch a great team at Dexters SB! Service level top notch. Happy holidays guys!
Dear Markus, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSuch a great team at Dexters SB! Service level top notch. Happy holidays guys!
Dear Markus, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJenny found me the perfect flat and made the whole process super super easy! Absolute star!
Dear Liam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service with results driven team - I let my property through them and was pleased with the focus and responsiveness of the team at Dexters Shepherds Bush
Dear David, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJo Ashbridge I have been using Dexters for over 10 years and have found them to be a great agency, honest reliable and very trustworthy. I strongly recommend using them.
Dear Marnie, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleDid an excellent job at selling our house in East Acton. All of the staff were superb in answering our questions and keeping us updated on progress. Would definitely recommend.
Dear Jez, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleRenting through Dexters was so easy! The staff was efficient helped me every step of the way and they were so honest there were no hidden costs. Highly recommend!
Dear Tiaan, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI feel so lucky to have Dexters as agent buying my first flat in London. Their team is really proactive and helpful. Will definitely recommend the Shepherds Bush branch.
Dear Lu, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVery professional and positive staff. They are really do everything in high standard and being friendly and helpful.
Dear Sadieh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
4/5
GoogleAfter a long search, agent Francisco helped us find the house we were looking for. thank you!
Dear Elenia, It’s great to hear that you have had a brilliant experience with our Shepherds Bush office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIt took a long time to get the sale completed on our property and I found Dexter's to be very helpful along the way.
Dear Della, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleVery professional service from Avri , Oliver and Penelope.
Dear Dave,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
