Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlewe rented a property through dexters ,paperwork seemless ,follow up all good and communication between ourselves and landlord well handled by the team
Arthur · 29 July 2019
Agent replied
Dear Arthur, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleAmrita - Super helpful and really quick on getting back with questions
Alex · 15 March 2022
Agent replied
Dear Alex, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleExcellent service by the management team, both Elmira and Sam have been taken actions immediately and we've had the best possible support for maintenance.
Sokratia · 21 October 2018
Agent replied
Dear Sok, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleExcellent service by the management team, both Elmira and Sam have been taken actions immediately and we've had the best possible support for maintenance.
Sok · 1 October 2018
Agent replied · 30 September 2023
Dear Sok, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleCharlotte, Georgia & Amrita are amazing! Love working with them. So professional and always pushing for the best results.
Zenara · 30 September 2020
Agent replied
Dear Zenara, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had the viewing with Harrison Trocard, one of the best agents I came across while looking for apartments. Very professional and positive. Highly recommend him!
Aigerim · 26 October 2023
★★★★★ 5/5
GoogleAn amazing service from a team who really wanted to help make a complicated deal happen and were kind and professional throughout.
James · 29 July 2019
Agent replied
Dear James, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GooglePositive experience so far. Found a great place for us last year and allowed us to extend the contract free of charge.
Lucy · 29 July 2019
Agent replied
Dear Lucy, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleIt was clean and friendly from the beginning to the conclusion of the contract.
チョヨンゴン · 30 September 2021
Agent replied
Dear チョヨンゴン, Thanks for the great five star review. The team always work extremely hard to ensure we deliver a five star service. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmazing, professional service. Georgia and Charlotte held our hand all the way. Thank you for getting us into our new home.
India · 27 October 2019
Agent replied
Dear India, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleDisappointed. Completely disappointed.
Aurel · 14 January 2023
Agent replied
Dear Aurel, I am sorry to read your 1 Star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you.. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThey were very helpful and answered all our questions.
Estefanía · 15 March 2022
Agent replied
Dear Estefanía. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleBeen working with this branch for some time. They are very proactive and ensure clients are well looked after.
George · 6 November 2019
Agent replied
Dear George, Thank you for taking the time to write a review about the great service you received from our Shepherds Bush Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleI've been a client of Dexters who have managed my property for 7 years whilst I went abroad. … More
Ash · 1 April 2019
Agent replied · 30 March 2024
Dear Ashley, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like … More
★★★★★ 5/5
GoogleReally helpful staff, friendly and answered all my enquiry's would recommend to anyone looking for happy house hunting!
Jordan · 8 February 2020
Agent replied
Dear Jordan, We are delighted that you took the time to leave such a fantastic review which the Shepherds Bush team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
Googlestaff very helpful and helped pushing the sale through quickly.
Destination · 15 October 2021
Agent replied · 30 September 2023
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
Googlethe perfect agent! they give me really really professional and patient guide. many thanks!
方芳 · 9 December 2020
Agent replied
Dear Sir/Madame, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHad really good experience dealing with Jamille. Quick response and very efficient. Highly recommend.
Tiffany · 7 December 2020
Agent replied
Dear Tiffany, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleExcellent service from Amrita and Mandeeq; their knowledge of the area and properties that were arranged for viewing
Eric · 29 July 2019
Agent replied
Dear Eric, Thank you for taking the time to write a review about the great service you received from our Shepherds Bush Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExtremely professional and helpful staff. The best service i have ever received from an Estate agent
Conor · 8 February 2020
Agent replied
Dear Conor, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBest agent in London and manu is patient to recommend best house to us. Recommend this agent.
Jiapeng · 22 August 2019
Agent replied
Dear Jiapeng, Having read your review, we would like thank you for your feedback about our Shepherds Bush Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe customer service in this Branch of Dexters was just outstanding. John and Zarqh are true stars!!!!
Nuno · 29 July 2019
Agent replied
Dear Nuno, Thank you for your review regarding your experience with our Shepherds Bush Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
★★★★★ 5/5
GoogleIt was great working with Zarq. They had great properties to show around right on time.
Soohyun · 29 July 2019
Agent replied
Dear Soohyun, We are really pleased to read your positive review regarding the service from our Shepherds Bush Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMissed out on the property I wanted buy, however Dexters found me something better. Fantastic service.
Roda · 29 July 2019
Agent replied
Dear Roda, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
