Trusted Agent profile · London
★★★★★
871 reviews across 1 platform
53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS
Part of Dexters, see every office.
Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 871 reviews on 1 platform, including 871 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleAfter a long search, agent Francisco helped us find the house we were looking for. thank you!
Dear Elenia, It’s great to hear that you have had a brilliant experience with our Shepherds Bush office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleProfessional, on point, willing to go the extra mile. Dealt with in a manner which certainly surpasses other agents I have used in the past. Highly recommend! @dextersshepherdsbushlettings!
Dear Victor, Thank you for your review regarding your experience with our Shepherds Bush Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVery professional service from Avri , Oliver and Penelope.
Dear Dave,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJohn and Kevin in the lettings team worked hard to get a rental across the line in a matter of a few days. Would recommend them highly!
Dear Charley, Thank you for your review regarding your experience with our Shepherds Bush Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThe most professional estate agent with great staff, efficient and trusty. I highly recommend Dexters !
Dear Sima, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleKevin Russell did a great job moving us in over the Christmas holidays. Always quick to answer calls and replying to emails. Good luck in 2020.
Dear Rob, Thank you for your kind words regarding our Shepherds Bush office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
4/5
GoogleManu and Jenny successfully handled our property in a difficult market. They are both professional and helpful-very happy with the service we received.
Dear Dan, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleDuring my Dealings with Dexters I have found Carly Sims caring, diligent and sincere. Carly makes the clients feel valued.
Dear Bharat. We are pleased to read you received a five star service from Carly in our Shepherds Bush office. We hope that we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleVery impressed with the professional and attentive service received from Chris when selling my house in Brook Green recently. Would thoroughly recommend Dexters.
Dear Liz, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleThank you for your sevice! Perfect and very professional! 👌👍👏 …
Dear Jaro, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThank you for your sevice! Perfect and very professional! 👌👍👏 …
Dear Jaro, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleOverall very satisfied
Dear Milan, Thank you for the 4* Google Review and for taking the time to share your feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat company and service. Amrita and her colleagues were extremely helpful and kept on top of things. Would definitively work with them again.
Dear Victor, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleIt was a great service with Dexters. Very professional and honest. Alex in particular was very helpful and polite all the time. Rare qualities. Top recommendations.
Dear Youcef, I just wanted to say thank you for your kind comments about the service you received from Alex and our Shepherds Bush office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GooglePurchased a flat from them a couple of years ago popped back in today and was reminded of how professional and friendly they are. Great establishment.
Dear Bassam, We are really pleased to read your positive review regarding the service from our Shepherds Bush Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleAmrita worked really hard for me and thought ahead so viewings and correspondence went smoothly and speedily. She was well-informed and a good negotiator. Highly recommended.
Dear Katrina, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI have recently rented through Dexter's Sheperd's Bush with Kevin. He was extremely attentive throughout the whole process and a great asset to the company.
I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThey have been extremely efficient in all areas of their service, and are very friendly and accessible when Ive needed them.
Dear Ruth, We are delighted that you took the time to leave such a fantastic review which the Shepherds team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
4/5
GoogleAmrita did a great job pushing her team forward
Dear Stuart, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 4 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service from Robbie we exchanged and completed in record time and he managed the process brilliantly. Very impressive…
Dear Tim, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleCharlotte Cowper just helped my husband and I buy our dream home, she was completely brilliant and so lovely to work with. We highly recommend.
Dear Phoebe, Thank you for your review regarding your experience with our Shepherds Bush Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
1/5
GoogleHorrible customer service in lettings. They treat current tenants without any consideration. Terrible communicators and have no respect for other people's time.
Dear Amy, I am sorry to read your review and have brought this to the attention of the Director of the office who will be in touch. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleJamille helped facilitate our move and assisted in a very helpful way. Would recommend
Dear Philip, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleChris and his sales team were brilliant on the sale of my property. We are delighted with the price they achieved us.
Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Dexters won Platinum in The Trusted Agent 2026 awards.
