Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional and efficient. The sales agent Georgia gave us the impression that she was patient with her customers, not pushy, and handled our queries with confidence and honesty, which led to a successful conclusion of our sales enquiry. Highly recommended.
Dr · 29 July 2019
Agent replied
Dear Dr Lau, Thank you for taking the time to write a review about the great service you received from our Shepherds Bush Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional and reliable team to work with. The whole process, from valuation till exchange was handled in a professional manner from various members of their team. Georgia and Charlotte, our main points of contact, provided excellent support throughout.
Kiril · 15 October 2019
Agent replied
Dear Kiril, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWonderful support in buying my first property! Thank you especially to Oliver who has been brilliant throughout the whole process :)
Natacha · 14 January 2023
Agent replied
Dear Natacha, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe service here was great i felt so comfortable talking to especially jamille even though i am an anxious person he made me feel very at ease and was a very smooth process! Thank you!
Tom · 7 December 2020
Agent replied
Dear Tom. Thank you for taking the time in providing such lovely comments about Jamille in our Shepherds Bush office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleChris, Robbie and Georgia all worked fantastically hard at finding a buyer for our house and I would recommend them all. We were really happy with the service offered by Dexters Shepherds Bush team.
Oliver · 1 February 2021
Agent replied
Dear Oliver. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI could not have been happier with the service received from Dexters, I dealt mostly with Georgia who was knowledgeable, friendly, patient, helpful and quite frankly a legend!
Thank you again to Georgia et al for everything xx
Beaver · 1 October 2019
Agent replied · 30 September 2023
Dear Bev, Having read your review, we would like thank you for your feedback about our Shepherds Bush Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleAfter a breakdown in communication they solved a fairly complex problem with careful investigation and honest, detailed information. Of course things can go wrong with anything at any time, and when it did, Dexter's were able to help!
Lewis · 21 September 2019
Agent replied
Dear Lewis, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 4 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWonderful experience! Georgia found the perfect flat for us and we then were helped throughout the whole buying process by her and the team (Rudy, Amrita and Charlotte). Fantastic experience and fabulous professionals in that branch, highly recommend!
Vega · 22 August 2019
Agent replied
Dear Vega, Thank you for taking the time to write a review about the great service you received from our Shepherds Bush Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Georgia and Chris. They were able to adapt to fit my communications requirements. Sterling job in keeping track of solicitors, buyers requests and conveyance issues. I do recommend their services wholeheartedly.
Roberto · 12 December 2020
Agent replied
Dear Roberto, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe bought our flat through Dexters four years ago. Since then they have been the rental agents and we have had the flat rented the entire time. They are an efficient and successful team who deliver as promised.
Maria · 29 July 2019
Agent replied
Dear Maria, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI could not have been happier with the service received from Dexters, I dealt mostly with Georgia who was knowledgeable, friendly, patient, helpful and quite frankly a legend!
Thank you again to Georgia et al for everything xx
Bev · 29 July 2019
Agent replied
Dear Bev, Having read your review, we would like thank you for your feedback about our Shepherds Bush Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmirita has really taken the time to understand my property search needs. She knows the area and the market very well. She has shown me some great properties so far which have given me food for thought!
Fay · 5 November 2019
Agent replied
Dear Fay, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters Letting services have always been professional and kind, and during the lockdowns, they went above and beyond in their work. I would highly recommend them
Gillian · 19 April 2022
Agent replied
Dear Gillian, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Google5 star service from the whole team. Giorgia Buckley ,and Alexander Holt. Very reactive and available for visits and inquiries.
Yvan
Yvan · 15 November 2022
Agent replied
Dear Yvan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI found the staff friendly, professional and very helpful. Amrita worked very hard to get the deal through. I was impressed with her proactive approach and with the first class service she provided. Amrita keep it up!
Rahij · 21 September 2019
Agent replied
Dear Rahij, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleManu and kevin made an excellent job in finding me and my family a nice house to live.They are so frofessional in handling clients.I hope that dexters will have more agents like them.Good job Manu and Kevin
Fermina · 29 July 2019
Agent replied
Dear Fermina, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery attentive and very good at chasing things up. Thanks for all the help and managing to exchange so quickly
Cameron · 15 November 2022
Agent replied
Dear Cameron, Thank you for your kind comments regarding the Shepherds Bush team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAn excellent service from the sales team who are extremely committed to the end to support you selling or buying. We have had a great experience and in particular from the sales manager Georgia Buckley.
Nadine · 8 February 2020
Agent replied
Dear Nadine, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Dexters who kept me well informed
Mark · 7 October 2023
Agent replied · 28 October 2023
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleIf they were as quick at taking our money as they are at managing our property we'd be far happier customers. Envious of the success others seem to have had with Dexters Shepherds Bush
Luke · 3 June 2020
Agent replied
Dear Luke, I am sorry to read your comments and understand that John Pires the Director for your property has emailed you asking you to call him and discuss the issues you are experiencing. Thank you for bringing this to our attention and I know John will work with you to ensure that any concerns are resolved. Kind regards Marilyn Plews Customer Relations Team
★★★★★ 5/5
GooglePenelope had been so great on our house hunting journey. Very patient and willing to listen to our specific wants and requirements 👍 …
Bethany · 19 April 2022
Agent replied
Dear Bethany, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleNothing was too much trouble and everything explained when we got stuck , great job , thank you so much🎊 👍🏼🎊x …
Nicholas · 18 July 2022
Agent replied
Dear Nicholas, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexter's is a professional team to work with. Always there to help or simply reassure you that everything is running smoothly, would highly recommend them to other home saler looking for an agent.
Danielle · 18 June 2020
Agent replied
Dear Danielle, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFantastic and attentive service from Kevin and the lettings team! Made the process of me letting my first property professional and easy.
Would highly recommend them and have done so to friends and Family!
Luke · 8 February 2020
Agent replied
Dear Luke, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
