Trusted Agent profile · London
★★★★★
871 reviews across 1 platform
53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS
Part of Dexters, see every office.
Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 871 reviews on 1 platform, including 871 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRobbie was very helpful with our enquires and would definitely recommend to friends and family.
Dear Anne- Marie, Thank you for your great review regarding our Shepherds Bush office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI recently purchased a house through Dexters. Charlotte was incredibly helpful throughout the whole sale process. Would definitely recommend!
Dear Nicola, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleCharlotte Cowper and Georgia Buckley recently helped me sell my home. They were positive, enthusiastic and passionate from the very start so I knew they would do a great job! They made the process of selling my house stress free and kept me updated at all times. They sold my house for a fantastic price and I wouldn't go anywhere else again! 5 stars for you girls.
Dear Andrea, Having read your review, we would like thank you for your feedback about our Shepherds Bush Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleI had a really good estate agent (Amrita) who was very caring, friendly, and did the job in a very professional way, always phoning to give me updates on how the process of my buying my flat was going... She was always in regular contact with both the seller and (my) solicitor and seemed to have everything under control, making everything run smoothly!
Dear Miyuki, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleDealing with Jenny and the rest of the team at Dexters is always a joy, whilst professional at all times there is always an additional element of care and consideration, along with excellent and constant communication. Everyone at Dexters is always happy to go above and beyond their job remit to ensure all parties are happy.
Dear Claire, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleRahim has given first class service throughout the whole letting process. Every question I had was answered quickly and even down to arranging follow up measuring appointments etc. Would definitely use Dexters again!
Dear Jordan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rahim. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleI had a wonderful experience with Tony from the Dexters team, very knowledgeable on the area and a great communicator!
Dear Peter, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleKeishan at Dexters was an exceptional agent. His knowledge and dedication made our renting experience seamless. Highly recommended !
Dear Sarvesh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
GoogleVery rude estate agents who are incapable of very menial tasks. Constantly ringing us and accusing that we have not paid the rent on time when we have paid it well in advance. I’d rather they were on strike.
Dear Khloe, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters did an amazing job to rent out my property very quickly, the service provided by the team has been seamless, particularly from Keishan Wignall - thank you!
Dear Naomi, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleCharlotte and her team were a pleasure to work with. They delivered on everything they said they would.
Dear Eva, Thank you for taking the time to leave your five star review. I am delighted to hear that Charlotte and her team delivered for you. We wish you the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleOliver Holt was extremelly professional and understanding!
Dear Lorenzo, thank you for your 5* review. We are pleased to read that you have had a great experience with Oliver in our Shepherds Bush office. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleDexters provide a reliable, friendly service - and invaluable support when things go wrong.
5/5
GoogleMy agent Francisco is really nice
Dear Jane, Thank you for your kind comments regarding Francisco and your 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleKeishan been amazing with my property search he went above and beyond my expectations highly recommend him to anyone.
Dear Lisa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleSuperb service. Alexandra, Dan and Jenny have regularly gone over andabove to help us find the right tenants and prepare the property for their arrival. Nothing has ever been too much trouble. I have no hesitation in employing Dexters as agents for other properties we will be renting out
Dear Anna, Thank you for your great 5 star review, and mentioning your experience with Alexandra, Dan and Jenny in our Shepherds Bush office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI used Dexters Shepherd’s Bush in finding my first home. As a first time buyer I was really nervous about the whole process but Amrita looked after me from registration to exchange. I have to say she was super kind and proactive and always made sure I knew where we were at each point in the purchase Will 100% use Dexters again!!
Dear Diana, We are really pleased to read your positive review regarding the service from our Shepherds Bush Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI would highly recommend Amrita , she is always positive and very professional!
Dear Tatiana. Thank you for your great review regarding our Shepherds Bush office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
4/5
GoogleReally pleased with the service, Joao was brilliant in helping a friend and I find a place!!
Dear Jorge, Thank you very much for your lovely review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI recently rented a 3 bedroom house in brook green for me, my partner and baby. I was dealing with Jenny Gonçalves who was extremely attentive in updating me with properties that suited my requirements. Fantastic area and close to my child’s school. Dexters are professional in comparison to other agents. I also have a designated property manager for my property who is also fantastic!
Dear Márcia , We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleVery professional,especially Manu helped us for everything single request,and he’s very helpful.
Dear Nicola. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleAmazing and fast service received from Shanice! Really thoughtful and attentive to our needs
5/5
GoogleJamil and Dan were very nice!
Dear Ting-Ting, It’s great to hear that you have had a brilliant experience with our Shepherds Bush office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleGreat team in sales, very knowledgable and quick to respond to queries. Thank you!
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
