Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

871 reviews across 1 platform

53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS

Part of Dexters, see every office.

Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 871 reviews on 1 platform, including 871 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

871

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with Dexters, Georgia was really knowledgable and helpful! A pleasure to work with as well as really professional. Would definitely recommend.

James · 28 October 2019

Agent replied

Dear James, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Highly recommend Dexters Shepherds bush!! Amrita and Avni are amazing. They helped us a lot in processing of buying our new home. They are very nice and helpful and fast and efficient. If we’re going to buy or sell a property in the future, we will definitely use Dexters Shepherds Bush!

Julie · 2 July 2023

Agent replied · 30 September 2023

Dear Julie , Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fantastic service and help throughout the process of finding a new property. Rahim stayed in good communication, being polite and professional at all times.

Steven · 12 December 2024

Agent replied · 26 December 2024

Dear Steven, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Received a fantastic service at Dexter’s with Jamille. Very friendly and professional. I would recommend this establishment to everyone. Thank you Jamille!

Sarah · 7 December 2020

Agent replied

Dear Sarah. We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I cannot recommend dexters enough. The staff are extremely accommodating and friendly (especially Kevin) and you immediately feel at ease and not pressurised in their presence

Christina · 29 July 2019

Agent replied

Dear Christina, Thank you for your review regarding your experience with our Shepherds Bush Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Charlotte was brilliant with the long drawn out sale of my flat.. Thank you Charlotte! Much appreciated. I hope our paths cross again in the future!

Katie · 29 July 2019

Agent replied

Dear Katie, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Amrita was great. Attentive and friendly from the first viewing right through to the end! I would suggest if going with Dexters to use Amrita!

Sophia · 19 November 2019

Agent replied

Dear Sophia, Thank you for your review regarding your experience with our Shepherds Bush Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I had a lot of viewings with different letting agents before finding the right place. Zarc at Dexters was by far the best agent during that time. He was always on time, understood exactly what we were looking for, was proactive in providing options, and his amiable and friendly personality made viewings with him enjoyable and effective. It made such a difference to work with someone as capable as Zarc, 10/10 All the best, Richard

Richard · 1 October 2018

Agent replied

Dear Richard, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Kevin Russell was friendly, efficient and professional throughout our move; always on hand to answer any questions we raised. Would highly recommend his services.

James · 4 March 2020

Agent replied

Dear James, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

The staff insure a very smooth process. I had the pleasure of dealing with Rahim, very polite, professional and a great adviser. I would recommend this agency.

Ryan · 16 October 2024

Agent replied · 23 October 2024

Dear Ryan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Oliver was extremely helpful and accommodating, organising viewings at very short notice, and remaining cheerful and charming throughout.

J · 20 August 2021

Agent replied

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Amrita Sahota is always very helpful, possibly one of the most proactive estate agents! Always willing assist where possible and helps moving transactions swiftly.

Zahra · 8 February 2020

Agent replied

Dear Zahra, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Jamille was absolutely amazing with helping me find a property to buy! Incredibly professional and a real credit to the company

Doraemi · 7 December 2020

Agent replied

Dear Emanuela. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Big thanks to Charlotte Cowper in the sales team helping us find our dream home - she stood out by a mile against other agents!

Polly · 29 July 2019

Agent replied

Dear Polly, Thank you for your review regarding your experience with our Shepherds Bush Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Thanks to the dexter team for the professionalism. Jamille was really helpful and professional in everything, thanks !

Eric · 30 July 2021

Agent replied

Dear Eric, thank you for taking the time to share your lovely review regarding Jamille in our Shepherds Bush office. We wish you the best of luck going forward. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Amrita was always so kind and helpful, a great service

Charlotte · 16 September 2022

Agent replied

Dear Charlotte, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Shepherds Bush office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We had a great experience finding a tenancy with Dexter’s. We especially enjoyed working with Keishan and Natalie. They have been extremely helpful and made the process of finding a flat much easier.

Domenic · 27 June 2024

Agent replied · 26 August 2024

Dear Domenic, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Charlotte was brilliant with the long drawn out sale of my flat.. Thank you Charlotte! Much appreciated. I hope our paths cross again in the future!

Katie · 29 October 2018

Agent replied · 28 October 2023

Dear Katie, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Dexters as a company are Great. Felix made the process of selling our home seem as seem less and pressure less as possible. Great Job Guys

Tony · 1 October 2018

Agent replied

Dear Tony, We are really pleased to read your positive review regarding the service from our Shepherds Bush Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Sold my property with Dexters and received a first class service. Avni Patel and Penelope adequately kept me informed me when viewings were taking place with honest feedback from potential buyers. They were absolutely great and can’t thank them enough. Would highly recommend to anyone thinking of selling. Thank you Dexters!

Anil · 3 May 2023

Agent replied · 30 September 2023

Dear Anil, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Really appreciated the help from Gabby today. Quick, friendly and super polite. Also have to give a mention to Rahim for giving me a laugh!

Anna · 29 October 2024

Agent replied · 12 November 2024

Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Jamily is an fantastic men very professional and reactive

Kajetan · 30 September 2022

Agent replied · 30 September 2023

Dear Kajetan. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Just moved. Gabi did everything for this to happen smooth, even though there were some difficult circumstances from my side. Thank you!

Kateryna · 12 December 2024

Agent replied · 26 December 2024

Dear Kateryna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

The services were good, thank you Jameel and to all the team

Esraa · 19 May 2022

Agent replied

Dear Esraa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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