Trusted Agent profile · London
★★★★★
871 reviews across 1 platform
53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS
Part of Dexters, see every office.
Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 871 reviews on 1 platform, including 871 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJamile was lovely. Would recommend not everyone you meet is nice and helpful however he was and very patient too.
Dear Liola. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
4/5
GoogleI can’t thank enough the team on helping me buy my first flat. Specially Joe and Avni. Avni always put me at ease, given the process can be quite stressful. I highly recommend Dexters.
Dear Elise, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI had an excellent experience with Dexters. Alex was very helpful and responded to emails/ phone calls without any delay. Highly recommended
Dear Ms Kaparou, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleThank you so much to Manu and Kevin for helping me find my new flat! Absolutely amazing service I couldn’t be any happier! Thanks guys!
Dear Kenny, Having read your review, we would like thank you for your feedback about our Shepherds Bush Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleThe office offers always a fantastic service, very quick in replying and solving any kind of issue. They always found the best tenants for my properties. Very very satisfied. John the manager is the most professional and caring person. He's always available and ready to jump in to solve any issue. I would highly recommend this office.PositiveQuality
Dear Christina, thank you for the 5* review. We are pleased to read that you have had a great experience with the team in our Shepherds Bush office. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleThank you so much to Manu and Kevin for helping me find my new flat! Absolutely amazing service I couldn’t be any happier! Thanks guys!
Dear Kenny, Having read your review, we would like thank you for your feedback about our Shepherds Bush Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleNatalie did a great job finding renters for my property in Shebu very quickly. Would recommend these agents for anywhere in the London area.
Dear Manhee, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleVery professional and informative team. Thank you Francesco for your help
Dear Hamzeh, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAbsolutely brilliant service from Chris and the team while selling my house in Brook Green. Would highly recommend!
Dear Emma, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleThe guys at Dexter’s in shepherd’s Bush were really friendly and helpful, I found the perfect place really quickly thanks to them!
Dear Emma, Having read your review, we would like thank you for your feedback about our Shepherds Bush Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a pleasure of dealing with Jemuel from Dexters Shephers Bush office. He was professional, efficient, friendly, helpful and empathetic. Would highly recommend to anyone in search of a reliable estate agent.
Dear Jurgita, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleAlexandra Nelson at Dexters has been a delight to deal with whilst helping me to secure my rental flat. It's been a really smooth process, and she's been on hand at all times to answer any queries I might have.
Dear Tanya, Thank you for your kind comments regarding Alexandra and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI thought over all they were very good. I especially got on with Daniel my contact at Dexters. He was lovely and always did his best to help in all my queries. Always quick to respond. I think the check out of the previous tenant could have gone smoother however I’ve learnt from it and I hope that Daniel and Dexters have too.
Dear Jo, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Louise Smith Customer Relations Team
5/5
GoogleGreat experience with Keishan! He was super helpful and made everything easy, even though we are internationals. Would highly recommend working with him!
Dear Kamilla, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleChris was amazing from start to finish. He helped me achieve a great price for my house in the area.
Dear Sam, Thank you so much for the fantastic feedback, the team at Shepherds Bush are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleI recently let out my apartment and all of the logistics we're dealt with by Jamille. I have several properties and have been a landlord for 20 years. Never before have I dealt with someone so responsive, professional, efficient and eager to make the process as smooth as possible. An absolute pleasure from start to finish. Thank you.
Dear Paul, It’s great to hear that you have had a brilliant experience with our Shepherds Bush office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI completed on the purchase of my home today, Oliver showed me the property which only the third of three that we saw together in one afternoon. Once things moved on with the purchase, I was introduced to Avni who acted as my support agent … More
Dear Mark, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have recently bought a flat via Dexters and worked with wonderful Georgia in Shepherd's Bush branch during the process. She was super helpful, involved, responsive and caring and not to mention her cheerful and wonderful character! She helped with all my queries during the process and chased every single party in the transaction to push the sales forward. Thanks!PositiveResponsiveness, Professionalism
Dear Zeynep, I was delighted to read the comments in relation to our Shepherds Bush office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleReally friendly team who seem to be dedicated to their clients and are not too pushy. Amrita is great!
Dear Polly, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI instructed Dexters and they found a tenant within a week. Zarq kept me regularly updated and was really helpful.
Dear Amirah, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleHaving moved a number of times over the last few years I understand how hard it can be to find the right place. I can honestly say that the team at Dexters made finding somewhere that really feels like home a truly pleasurable experience. I can’t praise their customer service enough, they always went above and beyond and managed to simplify what can be a somewhat daunting process.
Dear Daniel, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHighly recommended! Ellen went the extra mile to help me find the right property.
Dear Wilberth, Thank you for your great review regarding Ellen in our Shepherds Bush office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleThe professionalism and attentiveness shown by Dexters was truly outstanding! Having previously gone through various agencies in the local area I would like to point out Kevin & John as probably the best agents I have come across. Their attention to detail and willingness to go above and beyond to meet my needs was a breath of fresh air. I will be definitely be recommending there services moving forward.
Dear Ryan, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleVery professionals and friendly Daniella is the best!
Dear Francesco, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
