Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

871 reviews across 1 platform

53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS

Part of Dexters, see every office.

Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 871 reviews on 1 platform, including 871 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

871

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

I would like to advice this agency to everybody becouse since the beginning they were really nice and friendly helping me and my flatmate to rent our new flat and helping us with the bureaucratic factions. i have only one complain to do....The agency forgot to alert me and my friend about renovation work in the palace that was very noisy. We are lucky that we are not doing a night job becouse it would have been impossbile to sleep but i don't think that they did it intensionally. At the and Great service and great team!! In a city like London it's really rare to find an agency like this. I HIGHLY RECOMMED THEM!!!

Luca · 1 October 2018

Agent replied

Dear Luca, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

After being let down by a few local cowboys, Dexters saved the day ! literally in 24 hours. A massive thanks to Manu and Paul for the effort !

Mason · 8 February 2020

Agent replied

Dear Mason, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Zarq, simply the best agent in town, he was kind and professional and caught our view right away. He found us an amazing property in sheperd's bush with a garden.His professional advices were very helpful and he's still following us in case we need. That's exactly what you are expecting from an agent. We met also the other members of the agency and all of them are very professional, helpful and kind. We've been to different agencies before asking dexters and in our opinion it is definitely the best in the area. Thanks again for your help guys.

Damien · 8 July 2018

Agent replied

Dear Damien, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We've had a very good experience with Dexters from start to finish. Georgia Buckley, Oliver Osler-Holt and Avni Patel have been brilliant. Prompt, on the ball, responsive and helpful throughout our sales process. Avni in particular was meticulous in helping us close our sale, and was on top of every detail. We would wholeheartedly recommend them to anyone looking to sell in Shepherds Bush.

Muna · 17 August 2022

Agent replied

Dear Muna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent and professional service throughout. Sound expert advice with high standards maintained. Impressed with the high quality service from Charlotte and her team. A very happy customer, will recommend again.

Jayne00b · 29 July 2019

Agent replied

Dear Jayne, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have had a great experience with Dexters. I spoke with Georgia who was incredibly helpful and professional throughout. Really would recommend this company! Thanks Georgia.

Millie · 26 November 2020

Agent replied

Dear Millie, Thank you for your kind words regarding Georgia and our Shepherds Bush office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Oliver at Dexters was fantastic, very helpful with all our questions and made viewings insightful and enjoyable. Thanks Oliver!

Chris · 15 March 2022

Agent replied

Dear Chris, Thank you for your review, and mentioning your experience with Oliver in our Shepherds Bush office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Very efficient estate agent, good at what they do, hardworking, professional And they have wonderful Avni who works to keep the team together ensuring things are going accordingly.

Goldysky20 · 1 December 2024

Agent replied · 8 December 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

Really good service, Jamille was particularly helpful and found us a perfect property.

Tash · 15 November 2022

Agent replied

Dear Tash, It’s great to hear that you have had a brilliant experience with our Shepherds Bush office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amrita and the team were excellent; the perfect blend of professionalism and geniality.

Oscar · 15 November 2022

Agent replied

Dear Oscar, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thanks John and Alexandra highly efficient and professional .A pleasure to deal with.

Andreas · 15 November 2022

Agent replied

Dear Andreas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter’s have been extremely diligent in trying to sell my property in the current volatile market. Special thanks to Amrita Sohita for all her hard work.

Emily · 30 September 2020

Agent replied

Dear Emily, I wanted to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Despite some personal circumstances which made up a tough situation, I was relived of finding the help and great deal of care that an agent as Jamille has put on my case. Through his professionalism and empathy he always had my best interests in mind and I couldn’t have asked for anything better. So if you’re planning on dealing with the agency, definitely ask for him!

Mariachiara · 15 March 2022

Agent replied

Dear Mariachiara, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dealing with Dexters at Shepherds Bush, was a great experience. I would always get a quick response back from Jamille, he honestly was exceptional, nothing was ever a problem. The whole process was really smooth. I was very happy with their services and will not hesitate to recommend them to anyone who is looking to rent a property in and around Shepherd’s Bush/Kensington area.

Brygida · 18 June 2022

Agent replied

Dear Brygida, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Jamille was professional and extremely helpful throughout my property search. Great customer service, I would definitely recommend Dexters to my family and friends!

Leah · 20 April 2021

Agent replied

Dear Leah. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We had a good experience with Dexters, especially with Tony. He helped us find the perfect place and was with us throughout the whole process. Highly recommend working with Tony!

Alexandra · 16 October 2024

Agent replied · 23 October 2024

Dear Alexandra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Great service! Huge thank you to Kevin for helping me and my 2 best friends find our dream home, appreciate all his help and would definitely recommend.

Lucy · 8 February 2020

Agent replied

Dear Lucy, I was delighted to read the comments in relation to our Shepherds Bush office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Manu was super helpful and friendly during the whole process of finding my new flat; he was knowledgeable and advised me extremely well all along the way.

Miss · 8 February 2020

Agent replied

We are delighted that you took the time to leave such a fantastic review which the Shepherds Bush team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We worked with Chris Stamp and Amrita Sahota on our sale and both were excellent -- efficient, straightforward and good at communicating at every stage.

Becky · 2 September 2020

Agent replied

Dear Becky, I was delighted to read the comments in relation to our Shepherds Bush office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I worked with Robbie Cleveland who was one of the most persistent agents I’d ever worked with, but always a pleasure and very professional.

Flynn · 2 December 2020

Agent replied

Dear Flynn, Thank you so much for the fantastic feedback, the team at Shepherds Bush are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We had a really good service from Dexters in general and especially Daniel has helped us a lot during the process!

Zeynep · 23 June 2021

Agent replied

Dear Zeynep, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Natalie runs a very tight ship! From start to finish we have had excellent service. I would not hesitate to recommend her and the Dexters team. Thank you

Christopher · 29 October 2024

Agent replied · 12 November 2024

Dear Christopher, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Avni and Sian were brilliant throughout the sales process

Aidan · 14 January 2023

Agent replied

Dear Aidan , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I rent two properties through Dexters and always receive a great service from Jonny and the team who manage to get great tenants whilst mantaining minimum voids.

Richard · 29 July 2019

Agent replied

Dear Richard, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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