Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJohn Pires did an amazing job resolving an issue I had with my tenant. I had reached an impasse but he dealt with situation firmly but diplomatically. He even went into the office an hour early so my plumber could collect the keys.
Can’t praise him enough. He certainly got me out of a sticky situation!
Ms · 30 September 2020
Agent replied
Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleUsed this team to get six London flats leased. They were attentive, reacted to every query and got all properties leased within two weeks. Excellent service from a professional, well managed team
Adam · 29 September 2023
Agent replied · 28 October 2023
Dear Adam, Thank you for leaving a Google review for our Shepherds Bush office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters Shepherd’s Bush branch have been understanding & helpful from the beginning of my sale, the whole team have gone above expectations with Oliver Osler-Holt always being super helpful and reassuring. Highly recommend this fantastic team.
Lisa · 2 June 2023
Agent replied · 30 September 2023
Dear Lisa, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’ve just bought a property through Georgia at dexters in Shepherd’s Bush. She completely listened to what I was looking for and found me the perfect property that I wouldn’t have initially considered viewing without her persuasion. Thank you, couldn’t recommend enough!
Louise · 15 November 2022
Agent replied
Dear Louise, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe entire team at Dexters has been incredibly professional in helping me to secure my flat, and Jemuel has always been very attentive, responsive and helpful throughout the process. I had a great experience overall!
Agnese · 2 June 2023
Agent replied · 30 September 2023
Dear Agnese, Thank you for taking the time to leave a wonderful 5 star Google review. Jemuel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters recently helped me sell my flat in Shepherds Bush, it was a v.good experience and thought Dexters were helpful, professional, pro active and in a difficult market continued to be positive and constructive throughout. Thank you.
Sophie · 3 April 2023
Agent replied · 30 September 2023
Dear Sophie, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmrita at Dexters is an absolute star. She was professional, helpful and always willing to go the extra mile to help with our flat purchase. I doubt the purchase would have gone through without her help to both us and the seller. Thank you!
Millie · 18 July 2022
Agent replied
Dear Millie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service and support from Penelope and Avni to achieve the sale and smooth the process.
Nigel · 27 July 2024
Agent replied · 26 August 2024
Dear Nigel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Googlegreat service! Paul was amazing help! thank you
Alicia · 8 February 2020
Agent replied
Dear Alicia, Thank you for taking the time in providing such lovely comments about Paul in our Shepherds Bush office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery smooth and helpful, Amrita was a star!
Chris · 8 February 2020
Agent replied
Dear Chris, I was delighted to read the comments in relation to our Shepherds Bush office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleManu is the best agent in the whole London
Shen · 22 August 2019
Agent replied
Dear Shen, We are really pleased to read your positive review regarding the service from our Shepherds Bush Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters Shepherds Bush team were highly pro-active and found me a very good tenant, and quickly. When there were certain (quite serious) teething problems as unforeseen things went wrong with my flat gas supply, Cassian and his colleagues went above and beyond to help me sort it all out. All in all, a very good service.
Lucy · 29 July 2019
Agent replied
Dear Lucy, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a really excellent experience with Amrita, she was very helpful and incredibly supportive. She understood what we were looking for, honest with her answers and was very easy to work with. We would 100% recommend purchasing a property with her.
Tom · 16 September 2022
Agent replied
Dear Tom, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters have done an amazing job in selling our flat in Shepherd's Bush. They have made everything so easy and unstressful, been incredibly professional and supportive and sold our property in record time. I'm so glad we chose to go with them. Thank you for making this work so well.
Andrew · 25 June 2021
Agent replied
Dear Andrew. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJenny & her team are in one word phenomenal. They are always more than happy to help & consistently go the extra mile. I cannot stress enough just how much I would recommend the whole team at the Shepherd’s Bush office!!!
Adam · 30 September 2022
Agent replied
Dear Adam, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJohn was amazing and very helpful :)
Sapphire · 8 February 2020
Agent replied
Dear Sapphire, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleManu was extremely helpful! Would recommend to all.
Sara · 29 July 2019
Agent replied
Dear Sara, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat viewings with Dae’von on Saturday, whilst new to the business he was very knowledgeable and exceptionally professional. Wishing you a very successful career ahead!
Filip · 31 December 2023
Agent replied · 30 March 2024
Dear Filip, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleManu is a fantastic agent，he is best.
Zhaoyu · 1 October 2019
Agent replied
Dear Zhaoyu, Thank you for taking the time to write a review about the great service you received from our Shepherds Bush Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAli, Amrita and Avni helped me step by step and made the whole process really easy. They ensured all parties were kept engaged along the way and always replied immediately to any question I may have had.
Kevin · 14 January 2023
Agent replied
Dear Kevin , Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCharlotte and the sales team were just excellent from start to finish, they went above and beyond to help us with whatever we needed in order for our property to be sold with as little hassle as possible. Couldn’t recommend them enough! Will definitely be using Dexter’s next time I wish to sell a property.
Ellie · 29 July 2019
Agent replied
Dear Ellie, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleRochelle from Dexters took myself and three others out in Shepherds bush last Saturday to show us four rental properties in the area. She was absolutely amazing and so friendly, she's easily the best agent we have had the opportunity of meeting. I cannot recommend herself and the team at Dexters more highly. Thank you!
Brittany · 29 July 2019
Agent replied
Dear Brittany, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleCassian and his rental team were hard-working, professional and focused on getting the right 'renter' for our house. We were impressed with their approach, block viewings, which gives them a compelling and strong point of difference. We would definitely look to use the agency and the team again when we are looking for future renters.
Monica · 29 July 2019
Agent replied
Dear Monica, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIf I could I would give them 6 stars! Amazing service provided by Jenny , the manager and the entire team at Dexters Shepherd’s Bush office they go above and beyond to help all clients providing excellent customer support. Can’t recommend them highly enough!
Ju · 15 March 2022
Agent replied
Dear Ju, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
