Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

871 reviews across 1 platform

53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS

Part of Dexters, see every office.

Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 871 reviews on 1 platform, including 871 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

871

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Charlotte and the sales team were just excellent from start to finish, they went above and beyond to help us with whatever we needed in order for our property to be sold with as little hassle as possible. Couldn’t recommend them enough! Will definitely be using Dexter’s next time I wish to sell a property.

Ellie · 29 July 2019

Agent replied

Dear Ellie, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Rochelle from Dexters took myself and three others out in Shepherds bush last Saturday to show us four rental properties in the area. She was absolutely amazing and so friendly, she's easily the best agent we have had the opportunity of meeting. I cannot recommend herself and the team at Dexters more highly. Thank you!

Brittany · 29 July 2019

Agent replied

Dear Brittany, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Cassian and his rental team were hard-working, professional and focused on getting the right 'renter' for our house. We were impressed with their approach, block viewings, which gives them a compelling and strong point of difference. We would definitely look to use the agency and the team again when we are looking for future renters.

Monica · 29 July 2019

Agent replied

Dear Monica, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

If I could I would give them 6 stars! Amazing service provided by Jenny , the manager and the entire team at Dexters Shepherd’s Bush office they go above and beyond to help all clients providing excellent customer support. Can’t recommend them highly enough!

Ju · 15 March 2022

Agent replied

Dear Ju, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Charlotte and the sales team were just excellent from start to finish, they went above and beyond to help us with whatever we needed in order for our property to be sold with as little hassle as possible. Couldn’t recommend them enough! Will definitely be using Dexter’s next time I wish to sell a property.

Ellie · 9 June 2019

Agent replied

Dear Ellie, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Very grateful to Keishan and for all his hard work helping us to rent our property. I couldn't recommend them enough!

Jasmine · 29 February 2024

Agent replied · 30 March 2024

Dear Jasmine, Thank you for your kind comments regarding Keishan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

Very positive experience with Dexters in particular with Amrita and Avni. Both are very friendly and professional and made the purchasing process very efficient. Would recommend Dexters for anyone in the market.

Gregory · 4 June 2023

Agent replied · 30 March 2024

Dear Mr O'Reilly , Thank you for taking the time to leave a lovely review regarding Amrita and Avni. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very positive experience with Dexters in particular with Amrita and Avni. Both are very friendly and professional and made the purchasing process very efficient. Would recommend Dexters for anyone in the market.

Greg · 2 June 2023

Agent replied · 30 September 2023

Dear Mr O'Reilly , Thank you for taking the time to leave a lovely review regarding Amrita and Avni. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We found our new home through Dexters and were assisted by Daniel Murray throughout the process of getting our lease completed. We've had such a lovely experience dealing with Daniel. He has been very kind and prompt with his responses and actions. We'd 100% recommend Dexters!PositiveResponsiveness, Professionalism

Kelly · 27 August 2021

Agent replied

Dear Kelly, Thank you for taking the time to leave such great feedback regarding your experience with Daniel and our Shepherds Bush office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We had a great experience purchasing our home with Amrita and the rest of the Dexters team. She was responsive and efficient and we were able to complete our exchange in a month with her support and a great solicitor. Highly recommend working with her!PositiveResponsiveness, Quality, Professionalism

Mel · 27 August 2021

Agent replied · 30 September 2023

Dear Melissa. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

Natalie Martin helped us find great tenants.

Simon · 29 October 2024

Agent replied · 12 November 2024

Dear Simon, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

Great experience working with the agents; big kudos to Harrison and Kevin who were extremely helpful to us in the letting process.

Radha · 30 January 2024

Agent replied · 30 March 2024

Dear Radha, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Shepherds Bush office will be so pleased to read this. Please do not … More

5/5

Google

Recommended by a colleague who had previously used Dexters! Service from walking into the door to signing on the dotted line was so easy but more importantly the staff made the whole process as smooth as possible! Strongly recommend using Dexters not only for the service but also for the huge portfolio they have!

Leonard · 29 July 2019

Agent replied

Dear Leonard, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dylan K is ver professional, responsive and friendly. He was able to promptly answer any of my questions and was accommodating of my requirements. I’d be very happy to refer/recommend him to a friend and would happily work with him in the future.

Josephine · 15 March 2022

Agent replied

Dear Josephine, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Throughout the whole experience of purchasing a property through Dexters Ollie and the rest of the team were professional and always on hand with any questions we had. I would recommend them to anyone looking to sell.

Daniel · 15 November 2022

Agent replied

Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The excellent service provided by Dexters has always been very professional but also personal. Jamille Oliver-Shaw took great care in finding the perfect new tenant for my rental property and guided me through the whole process. Highly recommended.

Cliff · 30 September 2022

Agent replied

Dear Cliff, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

My lettings agent was Jamille - one of the kindest, friendliest people I’ve ever had the pleasure of working with. He helped streamline the process of finding a flat within my budget, and assisted me every step of the way. I couldn’t be more grateful. Thank you!

Kai · 15 May 2021

Agent replied

Dear Kai. We are pleased to read you received a five star service from Jamille in our Shepherds Bush office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Ollie dealt with my purchase. He was helpful and professional throughout and kept the transaction alive when it ran into difficulties. If I were to sell again I would go to him

Be · 3 April 2023

Agent replied · 30 September 2023

Thank you for your kind comments regarding Ollie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Charlotte Cowper is great!

Nancy · 29 July 2019

Agent replied

Dear Nancy, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexters, Shepherds Bush are a friendly, efficient and responsive great team of people. Charlotte, the Director, gave excellent service. Always returned calls and emails quickly and could not have been more helpful and attentive. A very professional approach from all the team and I would recommend them as a first class outfit

Trevor · 29 July 2019

Agent replied

Dear Trevor, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent service,, The team was amazing and very helpful. Avni, Penelope and Georgia they were all helpful, kind and provides exceptional service. I would definitely recommend Dexters Estate Agent Shepherds Bush to anyone

G · 13 February 2023

Agent replied

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters Shepherds bush is one hell of a team + Delory. I met Charlotte when she came over for valuation and in the first instance I knew she was the one who could sell my flat out of all other estate agents who I saw, also Georgia who … More

Sam · 31 March 2020

Agent replied

Dear Sam, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We had a great experience purchasing our home with Amrita and the rest of the Dexters team. She was responsive and efficient and we were able to complete our exchange in a month with her support and a great solicitor. Highly recommend working with her!

Melissa · 5 June 2021

Agent replied

Dear Melissa. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

Dexters have rented out a flat for me for many years. I have always found them to be professional, efficient and easy to communicate with. They have also protected my interests and done the best for me as a landlord.

Harriet · 15 March 2022

Agent replied

Dear Harriet, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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