Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have worked with John Pires at Dexters on a number of occasions over the last few years. He has been a great help in finding tenants, sometimes in difficult circumstances, and has always given good, straight, accurate advice. I thoroughly recommend him.
David · 24 April 2020
Agent replied
Dear David, I was delighted to read the comments in relation to our Shepherds Bush office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSpecial shout out to Dan for his care and hard work in getting me into my property.
Alex · 21 October 2023
Agent replied · 28 October 2023
Dear Alex, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWould like to thank Jamille for sorting us with a lovely flat at such a competitive time. Great communication throughout the process and all went very smoothly thanks to him. Would 100% recommend
James · 19 April 2022
Agent replied
Dear James, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful with our sale. Patient as it seemed to do on forever. Penelope and Avni were very good and communicative.
Carol · 2 July 2023
Agent replied · 30 September 2023
Dear Carol, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAmrita has been so helpful in my hunt to find a house and is always really friendly and great to speak to. She took my requests and found houses that matched the specs incredibly well. Thanks so much for your help!
Taylor · 16 October 2020
Agent replied
Dear Taylor, We are delighted that you took the time to leave such a fantastic review which the Shepherds Bush team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmrita, Georgia & Avni have been an absolute pleasure to deal with. I have found them to be very professional, with excellent communications and they genuinely went above and beyond to assist with the more complex items. I have dealt with other estate agents recently and this team was by far the best I have liaised with and certainly contributed to everything being done in a smooth and timely manner. Thanks team!
Reena · 3 April 2023
Agent replied
Dear Reena, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFantastic customer service by Amrita, Avni and the team at Dexters.
I received extremely good communication and professionalism throughout and very happy with the outcome of my sale!
Kimmy · 15 November 2022
Agent replied
Dear Kimmy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience working with Penelope and Avni. They have both been extremely diligent, polite, and available throughout the process and went the extra mile to ensure everything ran smoothly despite any issues arising beyond their control. Would absolutely recommend them!
Filippo · 1 December 2024
Agent replied · 8 December 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleIt's never easy selling a home that's been in the family for so many years, but our experience with Dexters has been excellent. From the initial meeting with Georgia, her enthusiasm and constant keeping in touch secured their services and we have not been disappointed. The whole team treated our family with respect and understanding and well done Ollie in bringing great buyers to the purchase and to Avni for guiding it over the finishing line.
Many thanks from our whole family.
Keith · 19 May 2022
Agent replied
Dear Keith, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHave had the pleasure of working with the team there on a number of occasions. Always polite hard working and knowledgeable. Special shout out to Amrita the manager there she is a delight.
Aaron · 15 March 2022
Agent replied
Dear Aaron. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThanks Amrita for all the help flat hunting. You contacted me whenever something suitable came up and I really appreciate all the viewings you took me on. Your pragmatic approach was helpful. :)
Shannon · 15 March 2022
Agent replied
Dear Shannon. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI had the best service and help from Dae’von McDonald he was a great support to me whilst going through the process of buying my first property.
Debbie · 13 April 2026
★★★★★ 5/5
GoogleExcellent, professional service provided by Daniel and associates at Dexters, Shepherds Bush, London.
Daniel successfully managed to find what should be a very good quality tenant at well ABOVE the suggested asking price which has now gone through. The whole process was managed very well and I'll continue to use Dexters as my managing agent in the future as I've had high quality experiences like this from the Shepherds Bush office before as well. Fab work and keep your standards very high!
Honest · 19 April 2022
Agent replied
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEveryone we have had contact with at Dexters has been amazing
Always happy to help and go that extra mile (special shout out to Jenny - you are totally WONDERFUL)
Simon · 18 July 2022
Agent replied
Dear Simon, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGeorgia was fantastic, I had a hugely difficult sale and she went above and beyond to make sure it finally happened. I couldn't recommend her more highly.
Claire · 15 November 2022
Agent replied
Dear Claire, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAvni Patel and Oliver Holt were extremely professional and helpfull throughout the sales process
M Penrice
Charlotte · 7 October 2023
Agent replied · 28 October 2023
Dear Charlotte, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have dealt with a lot of agents over the last few months, I have to say, Dexters have been outstanding in their service also Jay has been extraordinary help in my journey for finding my home. Hats off to the sales team.
Steve · 29 July 2019
Agent replied
Dear Steve, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleFabulous. It has been over a year that Dexters have been handling the sale of my flat which is now sold. Through difficult pandemic times the whole team have been nothing short of super professional, encouraging and just really friendly. I would mention Robbie and Avni but honestly I dealt with everyone and highly recommend the whole agency. I live in Spain and they all went out of their way to offer me extra help on the ground. Thank you all so much...
Aliya · 15 March 2022
Agent replied
Dear Aliya, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHaving rented with Dexters for 2 years, and rented in London for over 8 years, I can safely say the team at Shepherd's Bush are the BEST lettings agent ever! They go above and beyond to make sure tenants are happy, safe and well. Everyone in the office is so kind and friendly - it doesn't matter who answers the phone, they all know who you are and what you're calling about. A SPECIAL SHOUT OUT to the brilliant Jenny Goncalves, who treats you like a friend and makes everything - even the tricky decision to move out of London *eek* - so stress-free and simple. Thanks so much to all.
Lizzie · 15 March 2022
Agent replied
Dear Lizzie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJohn Pires is a fantastic letting agent, very efficient, honest and down to earth. Never had a void period in the 6 years he has been helping me let out my flat.
Martin · 15 March 2022
Agent replied
Dear Martin, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleDexters have been fantastic to work with throughout the sale of my flat. Communication by phone and email has been excellent, with quick replies to any questions I had. Oliver arranged a steady stream of viewings - he and everyone I dealt with were very friendly and professional. Oliver, colleague Avni and the whole team have been first class, I'd thoroughly recommend them and Dexters.
Jeremy · 27 August 2023
Agent replied
Dear Oliver, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlexandra has been very good with getting my property rented for the best price she could.
Very helpful and only a phone call away. Highly recommended
Giles · 15 November 2022
Agent replied
Dear Giles, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GooglePenelope was amazing, communication was prompt and maintained transparency throughout the process. Highly recommend her!
Javaad · 14 October 2023
Agent replied · 28 October 2023
Dear Javaad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had an amazing experience with Tony Ryan, Kevon Adjei-Mensah, Keishan Wignall! They were professional, quick, responsive, and made the process of finding an apartment to rent incredibly smooth. I got in the apartment in only 1 week!
Mirko · 9 January 2025
Agent replied · 23 January 2025
Dear Mirko, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
