Trusted Agent profile · London
★★★★★
871 reviews across 1 platform
53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS
Part of Dexters, see every office.
Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 871 reviews on 1 platform, including 871 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe had a really good experience with Dexters. Our agent Georgina has been incredibly helpful and patient as we settle in to our new apartment. We are very pleased to have her handling our letting.PositiveProfessionalism
Dear Marc, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI dealt with Cassian from the lettings team and I can honestly say he went above and beyond from the word go. The whole team in branch where all incredibly helpful and welcoming and made our whole experience so much easier. I would highly recommend their services to anyone!!
Dear Kelly, I wanted to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleHarrison was a wonderful agent. He was of great help and service all throughout the process. Fast acting and very kind.
Dear Celeste, We really appreciate you taking the time to leave such lovely comments about Harrison. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOllie was a legend- He really looked for properties that would suit our specific requirements and has been super helpful throughout the process. Thank you!
Dear Tom, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFantastic service from John Pires and his team, they found perfect tenants very quickly. They were instrumental in advising me on where to buy beds, sofas to furnish the property within budget and optimise the rental value. Can't recommend highly enough, the team are my go to for all our properties.
Dear Linda, thanks so much for your review and the 5 stars. John and his team will be thrilled to bits to read your comments. They really do go out of their way to work with all our customers to ensure that the the best result is achieved for all parties. Many thanks again and very best wishes. Kind regards, Sam Farnan, Customer Relations Team
5/5
GoogleDexters were a pleasure to work with selling our home, approachable, with a good pulse on the local market. Amrita & Avni were stars managing communication between all parties. Can wholeheartedly recommend.
Dear Andrew, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had a great experience with Kevin and the team at Dexters. Extremely professional, diligent and helpful. Would highly recommend!
Dear Michael, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI want to thank Jenny for her amazing cooperation and support throughout the process! She is a great professional and it’s a pleasure working with her!
Dear Mariya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGabi was great and informative, Kevon always so helpful
5/5
GoogleAvni and Amrita at Dexters Shepherds Bush were both brilliant - professional, responsive and courteous throughout the buying process and with a handle on what was required at every step. Thank you.
Dear Eddie, It’s great to hear that you have had a brilliant experience with our Shepherds Bush office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleInitially, I had an issue with a Dexter’s rental (not dexters or landlord’s fault), but they still went above and beyond to fix it with personal dedication. Would and will continue to solidly recommend John and his team to anyone looking for a place without hesitation.
Dear Brian, I am writing to say thank you for your kind comments about the service you received from our Shepherds Bush Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThe experience was really good especially with the state agent Jamille, he was looking after us during the whole process and he did a amazing job for us, we are very happy in our new home Many thanks to Dexter
Dear Alvaro, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleRahim Qureshi was extremely helpful in helping my flatmates and I in finding a flat in London.
Dear Rudi, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWhat a fantastic sales team at Dexters Shepherd's Bush! From start to finish they were friendly, professional, responsive and helped me achieve the desired price for my property. In particular I would like to mention Amrita Sahota and Avni Patel for their energy, positivity and amazing negotiating skills. Thank you ladies for your brilliant work!! I would highly recommend Dexters to anyone who is looking to buy or sell a property and I would certainly use Dexters again in the future.PositiveResponsiveness, Quality, Professionalism
Dear Assunta, thank you for your 5* review. We are pleased to see that you have had a great experience with the team in our Shepherds Bush office. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI've been a Landlord in West London for 30 years and have used a couple of different property management firms during that time. Dexters recently took over the marketing and management of my flat and they've been excellent. Their service, organizational skills and attention to detail has been impressive. Their staff are experienced. They really know the area and provided a lot of valuable advice right from the start. They've significantly increased the revenues on my flat and work extremely hard to make sure everything runs smoothly. I'm happy to write this review because I feel I'm getting very good value. So if you are a new landlord or you haven't found the right agent yet, you should definitely talk to Dexters.PositiveResponsiveness, Quality, Professionalism, Value
Dear Tim, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleHi, I appreciate all your help in finding our new home. Your marketing strategies, negotiation skills, and attention to detail made the process easy and lucrative for us, and we are happier that we chose dexters to find our home. Special thanks to Mr Jemuel and Daniel who done an outstanding work to guide me on that occasion.Once thank you all with great pleasure. :)
Dear Shaliny, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCharlotte and her team were fantastic with helping me to sell my flat. They always made sure I was kept abreast of developments and quicky answered any questions that I had. They made the stressful process of selling and buying in a chain much more manageable.
Dear Alexander, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Shepherds Bush Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat experiences with Dexters while searching for a house, the Sales Consultant Amrita was extremely professional and approachable, while not being super pushy or unresponsive (a common problem I find with Estate Agents). This made it very easy to work with her and the Dexters team.
Dear Hannah, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI would like to say thank you to Manu , the best agent in London , very professional, kind, nice person, very reliable. He was always available for any eventuality. super recommended, Thank you so much Manu well done. NIKOLAS TOMEO
Dear Nikolas. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleJamille was absolutely fantastic in assisting with renting a our new flat. He was responsive and proactive and managed to negotiate an excellent deal and we can’t recommend him highly enough.
Dear George, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJenny was super helpful in securing our dream property. Her enthusiasm and professionalism really sealed the deal for us - kudos to her!
Dear Stephen, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOnce our offer was excepted, Dexters' Amrita Sahota was an essential, hard-working team member who helped get our home purchase over the line and was always there for guidance.
Dear Rick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe put our flat on sale via Dexters Shepperd's Bush. I have been impressed by their service as they were very proactive to get us many viewings. They constantly provided feedback from the viewings and were always very friendly. Would 100% recommend them.
Dear Sundeep, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleI was looking for a house and I went to Dexters where I meet one of the most professional team. In particular Manu, that was always ready to give me any kind of answer that I was asking to him.
Dear Alessandro. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
