Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLeila and the team at the Putney branch were incredibly helpful at finding us a property at very short notice and sorting out the paperwork and referencing for us as quickly as possible. Would happily deal with them again.
Rob · 29 July 2019
Agent replied
Dear Rob, I am writing to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSophie was great, we contacted Dexters on Saturday afternoon and despite it being a busy day, she managed to squeeze in a viewing that day. Replies to queries were prompt and efficiently dealt with. Couldn't have asked for more.
Paul · 29 July 2019
Agent replied
Dear Paul, Thank you for your review regarding your experience with our Putney Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat service! Very professional and helpful. The whole process went really smooth and the guys where great all the time. Specially thanks to Dominic for coaching us through it and to Charlie for selling the flat so quickly !
Jackeline · 29 July 2019
Agent replied
Dear Jackeline, We greatly appreciate you putting aside the time to submit a review about our Putney Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GooglePaula Baptista is a fantastic property manager - quick to reply and always with a solution or I know she'll get an answer. Great experience renting and with Paula I know she strives to make both tenant and landlord happy.
Ana · 29 November 2018
Agent replied
Dear Ana, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Putney Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleAlex was very helpful throughout the entire process. From the initial showing to finally receiving the keys to the flat he pro-actively followed up on any issues I raised and pushed through the pre-requisites as quick as possible.
Stuart · 19 November 2019
Agent replied
Dear Stuart, We greatly appreciate you putting aside the time to submit a review about our Putney Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleAlex at Dexters in Putney was a key communicator in our search for a property. All queries and issues we had were answered promptly and with confidence. Thank you Alex for helping us make the move so easy-going.
Jade · 12 November 2019
Agent replied
Dear Jade, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Putney Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI never write reviews for any service/product but some people really just deserve a shout-out and to take a bow! Fergus Jones not only served our needs for a property search extremely well but has also put my faith back into the proactive and engaged real estate professional! Well done Fergus and well done Dexters for having this caliber of management!
Dil · 25 August 2023
Agent replied · 24 August 2024
Dear Dil, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Putney office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI love the new flat I have found, thank you Dexter’s! And thank you Archie for being the most helpful agent I have come across, house hunting has been hard but this man made it a lot easier.
Immy · 4 October 2019
Agent replied
Dear Immy, Having read your review, we would like thank you for your feedback about our Putney Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Dexters, particularly Fergus Jones from Putney office. He was very informative and polite and gave me all the information I needed during the viewing. would highly recommend him!
Luciana · 12 January 2021
Agent replied
Dear Luciana, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAn excellent service I would recommend to anyone looking to purchase or rent a home. I was very fortunate to be put in touch with Fergus Jones after a first viewing. He was instrumental in locking the purchase of my first home, guiding me through each step of the way. All communication was fluid, honest and transparent, a true professional. I look forward to working with him again when I decide to purchase a second home.PositiveResponsiveness, Quality, Professionalism, Value
Dante · 25 August 2021
Agent replied
Dear Dante, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Putney office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHope in the Putney branch was really helpful and patient during the visit! Letting me explore the place at my own pace while replying to all my questions. As everyone knows, the current renting situation is a little bit difficult and she was really fast and efficient with the paperwork and making the process smooth and easy!
Anais · 28 November 2023
Agent replied · 24 August 2024
Dear Anais, We really appreciate you taking the time to leave such lovely comments about Hope. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe Dexter team are super friendly and really know how to take care of their customers. From the viewing all the way through to moving in was seamless. The follow up on any additional queries has always been quick. A big shout out to Ben Cann who we have been dealing with, who certainly lives up to his name. The rest of the team are also always happy to help.
Adam · 29 July 2019
★★★★★ 5/5
GoogleThey are the best, always there to help you and bring you professional assistance. Sophie Yeates has been so kind and helpful with me and my partner, we are really thankful. Strongly recommend, she is a brilliant professional.
Noe · 29 July 2019
Agent replied
Dear Noe, I am writing to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe bought our first property from Dexters and were thoroughly impressed with their service. Not at all pushy like some their competitors and always kept us in the loop. Thanks to Harry and Amy for their support.
Oliver · 6 November 2019
Agent replied
Dear Oliver, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Putney Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleCraig Coles keeps me well informed of all my properties, He is very conscientious and diligent, takes pride in his work. Thank you for looking after my properties well. Craig is a real asset to your firm.
AR · 4 October 2019
Agent replied
Having read your review, we would like thank you for your feedback about our Putney Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleFergus was just excellent! He was friendly, always tried to adjust the viewings to our hectic schedule. He was easy to communicate to and was always prepared with answers to all possible questions.
Zita · 18 December 2020
Agent replied
Dear Zita. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleGreat service received at Dexters Putney, from finding us a house, to ensuring everything is up to the best standards through the Property Management Team. Thank you Paula and Lorraine for making all things easy to us.
Jose · 29 July 2019
Agent replied
Dear Jose, We are really pleased to read your positive review regarding the service from our Putney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI have to say the Dexters Putney office service was absolutely excellent from start to finish. I really don't think any other Estate Agent would of been able to pull this off. I had a very challenging purchase and sale which had many issues (mostly to do with the solicitors) yet Dexters team were able to handle it very well and communicate very strongly to all parties in the chain. Well done and thankyou team! Absolutely great service. A special mention goes to Verity who was an absolute savior and kept the deal going in the darkest of times with her proactive and rapid response to all road bumps. Also Harry and Charlie did a fantastic job delivering on selling the house. I would thoroughly recommend this agency to anyone if they want the very best and wants to ensure the deal goes all the way to completion.
Kiran · 10 February 2021
Agent replied
Dear Kiran. Thank you so much for the fantastic feedback, the team at Putney are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDexters have been amazing helping me with my move, especially my agent Tommy who has helped me get through the stressful process of the tenancy application and made it feel easier and taken pressure off me. He also arranged a video viewing as I was too busy and had to cancel my viewing last minute. The accommodation offered is high value for money and I'm very pleased. Would highly recommend.
Aemilia · 25 August 2022
Agent replied · 24 August 2024
Dear Ameilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleUpon my university forcing our entire accommodation building to vacate for “emergency maintenance,” I started looking off-campus for a place to live with a current flatmate. We were both busy with work placement, final assignments, the impending holiday season (I can’t exactly travel back to the states during a pandemic), and our waning mental health statuses; however, upon hearing of our situation, Chloe worked to get us the flat that literally overlooks our old accommodation building. She was kind, responsive, and even when we were difficult (whether it be because we overslept or had absolutely no idea how to really go about the process of anything real-estate-related), she would offer advice and consolation.
Towards the end of the process, Chloe and her colleague, Leila, worked through an entire weekend to fit a process that usually could have taken a few weeks into about five days. Leila, like Chloe, was responsive and helpful, even explaining a foreign guarantor process to me.
My friend and I are the last people to move out of the “unsafe” halls - but we have a beautiful flat to call our own. I’m sure there will be many more flats and letting agencies in my lifetime, but I doubt I’ll ever forget the kindness and efficiency shown by Dexter’s.
My absolute only complaint lies on the mild unprofessional tactics displayed at times - but these relied on circumstances that would have easily caused others - let alone myself - to break. Fully warranted, and frankly, I appreciated the humanity at the end of the day.
Thank you!!
Bri · 28 December 2020
Agent replied
Dear Bri, We greatly appreciate you putting aside the time to submit a review about our Putney Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHave had a great time renting a flat from the team at Dexters Putney, Paul Martin our Property Manager was there when we had any issues with the property and was really easy to talk to.
Mark · 29 July 2019
Agent replied
Dear Mark, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Putney Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleGreat service! Paul Martin has been fantastic to help us to address any issue, absolutely great. Super happy with their service and I would recommend Putney Dexter highly (cannot say the same for other Dexter branches)
Jay · 29 July 2019
Agent replied
Dear Jay, Thank you very much for your great review regarding our Putney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleCraig Coles has been excellent at managing our flat. He is always there to answer our questions in a timely and detailed manner. Thank you for your help and we hope to continue working with you!
Caroline · 29 July 2019
Agent replied
Dear Caroline, Thank you very much for your great review regarding our Putney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWanted to send a quick note of thanks to Chloe for her excellent service during my viewings start of the week! She is responsive, personable and doing a great job so far!
Danika · 7 October 2020
Agent replied
Dear Danika, Thank you so much for the fantastic feedback, the team at Putney are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
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