Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSalvatore and dean sold our house very quickly to great buyers. They were very helpful and they communicated well with us throughout the whole process. We wouldn’t hesitate to recommend them to buyers or sellers in the Lee area.
Emma · 29 September 2024
Agent replied · 24 October 2024
Dear Emma, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
★★★★★ 5/5
GoogleCharlton Community Gardens is being supported by Conran Estates in Charlton for the third year running. This local estate agent has always been keen and quick to support our ventures and is always positive in response to our overtures. They have made it very clear that by sponsoring a raised bed they welcome both the local link and the improvement to the local environment that the garden at Charlton Station provides.
Judy · 15 June 2017
★★★★★ 5/5
GoogleI've been very impressed with the professional service I've received from Rob and his team in the Lee office, in selling my property.
Dave · 14 June 2022
Agent replied · 13 June 2024
Thanks Dave, your review means so much to the team at Lee.
regards
Simon
★★★★★ 5/5
GoogleI rarely leave reviews but Queen at the Lee branch is truly the best I’ve dealt with. She understands truly what people want in a home and she doesn't come across as pushy or inconsiderate. Great member of that team they are lucky to have her !
Seki · 16 April 2024
Agent replied · 16 April 2026
Dear Sekina, Thank you for taking the time to leave a wonderful 5 star Google review. Queen will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI rarely leave reviews but Queen at the Lee branch is truly the best I’ve dealt with. She understands truly what people want in a home and she doesn't come across as pushy or inconsiderate. Great member of that team they are lucky to have her !
Sekina · 14 April 2024
Agent replied · 13 June 2024
Dear Sekina, Thank you for taking the time to leave a wonderful 5 star Google review. Queen will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOur experience with Conran has been a very pleasant one; made moreso by the very professional customer service we received from Erika (Eltham branch) right from the very first time we met her for the property viewing. She was very patient and answered all our questions with a smile on her face. Even when the process moved beyond her team, she continued to be very helpful whenever we contacted her to seek clarity - without seeing us as a bother!. Thank you!
Hakeem · 14 June 2020
Agent replied · 13 June 2024
Dear Hakeem, thanks so much for lodging a positive review on the services we offer. I have, of course, passed onto Erika and her colleagues.
Regards
Simon
★★★★★ 5/5
GoogleGreat communication, very helpful and very organised. We are so pleased we choose Conran Estates. Would highly recommend to anyone wanting to sell or rent their property. Many thanks to Rob and the team.
N · 15 June 2019
Agent replied · 13 June 2024
Thanks Nigel, we are so glad that you chose us as well and thank you for taking the time to review our services, Rob and the guys at Eltham are thrilled.
Regards
Simon
MD
★★★★★ 5/5
GoogleWe are hunting for our new home, and could not praise Conran enough. They have been prompt, focused and friendly. We have in particular been liaising with Queen, who is easily one of the best estate agents we have ever come across. She is …
Prerana · 16 April 2024
Agent replied · 13 June 2024
Thank you for your 5* review Prerana. We pride ourselves on having the best people in our teams and Queen will be delighted with your kind words. Good luck with your house hunt. … More
★★★★★ 5/5
GoogleWe had a very positive experience dealing with Salvatore at Conran Lee Estate Agents. Salvatore quickly understood what we were looking for as purchasers. He was very helpful and responsive in setting up more than one viewing and progressing a purchase we are happy with.
Brenda · 16 April 2024
Agent replied · 13 June 2024
Dear Brenda, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing lettings service
Conrans sourced my tenants and managed my flat in Brockley for 6 years. Their lettings team were amazing. So supportive and patient with me as a first time landlady. The service they provide was efficient and the trades people they used were always excellent. Highly recommend them.
Alexandra · 19 February 2024
Agent replied · 12 June 2024
Dear Alexandra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleVery good work and cooperation with the Conran Lee team.
I particularly liked their video marketing as a strong tool to generate quality viewings.
I appreciated their inputs in terms of pricing and so far the processing of the sale is going well. I would definitely recommend their service for sale or purchase of your next property
Pascal · 14 June 2023
Agent replied · 13 June 2024
A lovely review - thank you Pascal. I hope your sale continues to go well.
Regards
Kelly
★★★★★ 1/5
GoogleThey are most rubbish estate you would come across. I had viewed a property with them and accepted the offer , submitted my documents to them and spoke to them 4 times. They still kept me in dark and at the end they accepted someone else offer.
Do not believe everything they tell you, they are bunch of liers and cheaters. They are geniune at all with their dealings. What a waste of time and space.
I will be telling all my friends and family my bad experience with these idiots.
Shan · 15 June 2019
Agent replied · 13 June 2024
Dear Shan, I responded below (in brackets) but did not hear from you but I have now got to the bottom of your issue. Your wife had all dealings with us and spoke to our team member, Sam, about the property in question. She asked Sam if there was any other interest at the time of viewing to which Sam confirmed there was. At no point did your wife offer on the property and nor did she say that she was interested during the viewing. But in Sam's absence, she did drop in ID requirements the next day. Simultaneously, a formal offer was received from other applicants which the landlord chose to accept. Therefore I cannot accept your review as being factual as you didn't offer on the property and we certainly have not "lied" nor "cheated" as we were completely transparent that there was another interest in this property.
I hope this clears up the confusion and wish you well with your property hunt.
Regards
Simon
(Dear Shan, I am truly sorry that there was a need to post this review and I would like to look further into this matter. As you can see from past reviews, our customer satisfaction is paramount and, whilst we are not perfect, we are keen to put things right where possible. If you could email me at simon.hughes@conranestates.co.uk I would be grateful?)
★★★★★ 5/5
GoogleThanks for great support and help with all the informations and documents needed, Joelle was very professional, well recommended
Lotfi · 14 June 2022
Agent replied · 13 June 2024
You are welcome Lotfi. Thank you for the glowing 5* review, it means so much to the team at Lee.
Regards
Simon
★★★★★ 5/5
TrustpilotI have been letting my flat out with…
I have been letting my flat out with Conran for the last year. The lettings team have been super helpful, every issue has been solved in a timely manner and they have provided great communication throughout. I've worked with both Lucy and Debbie and am very happy with my experiences with them.
Chris · 17 October 2023
Agent replied · 12 June 2024
Dear Chris, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJay helped me buy my flat. Thanks Jay!
Samuel · 14 June 2023
Agent replied · 13 June 2024
Thanks for the 5* review Samuel - much appreciated.
Regards
Kelly
★★★★★ 5/5
GoogleJess and Rob have both been so lovely and dedicated in helping my friend and I find our perfect flat! They’ve been ready to answer any questions we had quickly and efficiently and have really supported us throughout this process! They’ve shared the same excitement we have on our journey to find our first proper flat!
Tanith · 14 June 2023
Agent replied · 13 June 2024
Dear Tanith, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleErika was very helpful, kind, and proactive in facilitating the purchase of our home in the middle of a pandemic. Thank you x
Erin · 14 June 2021
Agent replied · 13 June 2024
Hi Erin. I am thrilled that Erika added great value to your purchase. thank you for the review, Erika is so pleased.
Regards
Simon
★★★★★ 5/5
GoogleWe bought a property through Conran and had the pleasure of dealing with Jess and Rob throughout. Both helped to keep the process moving with the seller and ensure we were moved in by the time the tenancy was up on our rental property. Thank you and here's to doing up our new house!
Adele · 14 June 2023
Agent replied · 13 June 2024
Hi Adele and thank you for your review. Rob and jess are a good team and I am delighted they got you moved in time. Good luck with the re-vamp and enjoy your new home.
Regards
Kelly
★★★★★ 5/5
GoogleRecently had an offer accepted, having had showings with Rob & Queen. They were able to organise and accommodated three showings and answered all of our follow up questions with the seller. They covered all aspects from a purchasing perspective which should give confidence to any sellers.
Alex · 15 November 2023
Agent replied · 13 June 2024
Dear Alex, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Lee office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHaving just moved away from the Progress Estate in Eltham after some 20 years of happily living there, I must thank Rob and Erika at Conran Estates in Eltham for a great job done indeed. Very professional and friendly at the same time. I would highly recommend Conran to anyone considering selling or purchasing in the area.
David · 14 June 2020
★★★★★ 5/5
GoogleConran Estates provided a great service, they were very easy to deal with. Charlotte was extremely helpful and friendly, easy to get hold of with any queries. Would recommend them.
Robert · 15 June 2017
Agent replied · 13 June 2024
Hi Lillie. Thanks so much for sharing your experience. We really appreciate it.
Warmest regards
Simon
★★★★★ 5/5
GoogleEveryone at Conran was professional, friendly, and helpful. Always quick to respond to emails and take our calls. Queen supported us through the whole process as first-time buyers, and Rob helped step in when our solicitors were being unhelpful.
Glenn · 16 April 2024
Agent replied · 13 June 2024
Dear Glenn, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Lee office will be so pleased to read this. Please do not hesitate to … More
★★★★★ 5/5
GoogleVery helpful during buying process!
Kusal · 5 August 2025
Agent replied · 16 April 2026
Dear Kusal, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotLucy!
I have the pleasure of working with Lucy, and I must say that she is always ready to help. Her quick response times have made a significant positive impact in my overall experience with Conran.
Luca · 20 May 2024
Agent replied · 12 June 2024
Dear Luca, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Sarah, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
