Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNikki and the team at Conran have been exceptional in dealing with the sale of our home. The most important things for us were great marketing (pictures were amazing), exposure on all the major property portals and above all else, great customer service. Selling our home was an emotive experience and the journey has been made infinitely easier having Nikki's ear to bend, reassuring us that we should be patient finding the right property when we move and constantly keeping us informed.
I wouldn't hesitate to recommend Conran, Lee, they are the benchmark in the area for Customer service. Thanks for all your help!PositiveResponsiveness, Quality, Professionalism, Value
Philip · 14 June 2021
★★★★★ 5/5
GoogleI was a first time buyer and I worked with Jess who was very helpful. The communication was great. Would definitely recommend going with Conran Lee for properties in the area!
Barry · 14 June 2023
Agent replied · 13 June 2024
Hi Barry, thank you for your kind review. Jess is thrilled.
regards
Simon
★★★★★ 5/5
TrustpilotNew tenancy
Owain Wilson and Debbie Lewis provided me with great service when the old tenants vacated my flat at the end of the tenancy and new tenants moved in.
Andrew · 15 September 2025
Agent replied · 24 December 2025
Dear Andrew, Thank you for taking the time to leave a lovely review regarding Owain. Kind regards, Asma
★★★★★ 5/5
GoogleNikki has been of exceptional help from the start. Currently going through the buying process, she has always been willing go above and beyond to help and provides a customer service that is second to none.
Thank you for your help and guidance Nikki, it has been much appreciated.
Rick · 14 June 2020
Agent replied · 13 June 2024
Dear Rick, thanks for the lovely review and I am so glad that Nikki proved valuable during your purchase.
You know where we are when you need us again.
Regards
Simon
★★★★★ 5/5
GoogleThanks to Rob L and all the team in Lee. Dealt with a few companies in the SE area. Conran is definitely the best. A refreshing change indeed!
Sunny · 14 June 2023
Agent replied · 13 June 2024
Hi Sunny, thanks for the wonderful review. We are all humbled by your comments.
Regards
Simon
★★★★★ 5/5
GoogleWe had Michael take us around and do a couple of viewings, great lad knows what he’s doing will always deal with him if we ever need anything in future
George · 12 May 2026
★★★★★ 5/5
GoogleSo far Conran Estates have been excellent, a different league to Purplebricks who I was using before. Tenants were found quickly and also a number of issues with the property were quickly addressed. Renting out my flat has been much less stressful since I changed management company to Conran!
Jonathan · 15 June 2019
Agent replied · 13 June 2024
Thanks for your positive comments Jonathan. I am so pleased we were able to gain success for you.
Regards
Simon
★★★★★ 5/5
GoogleRob has an amazing team in this branch! Mickaela was really helpful during the viewing, she answered all my questions in detail and helped me to communicate with the vendor efficiently. Also big thanks to Joelle!
Elliot · 14 June 2022
Agent replied · 13 June 2024
Thanks Elliot, we all really appreciate the kind review.
Regards
Simon
★★★★★ 5/5
TrustpilotThe team at Conrans have always been…
The team at Conrans have always been very quick to act on any request. Georgina is always on top of things.
Kevin · 14 October 2023
Agent replied · 12 June 2024
Dear Kevin, Thank you for your kind comments regarding Georgina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have been extremely happy with the service from Conran Estates especially Erika and Rob from the Eltham branch. They have been polite, friendly and highly professional throughout the sale of our house despite some difficulties that cropped up along the way!! We can recommend them without hesitation.
Mark · 15 June 2019
Agent replied · 13 June 2024
Hi Jane and thanks for a great review. I have passed onto both Rob and Erika who are thrilled.
Warm regards
Simon
MD
★★★★★ 5/5
GoogleFabulous team, very efficient and professional with the extra personal touch that made the whole sales process a pleasure without pressure 😀
Thank you …
Mister · 16 August 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotGood experience (Greenwich Office)
Lucy, and the team at Conran are professional agents that are prompt, reasonable and good to deal with especially in the London economy.
Hayley · 5 September 2025
Agent replied · 24 December 2025
Dear Hayley, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleAmazing service, we highly recommend Conran Estate agents in Lee. communication was excellent. Jessica was amazing and kept us updated throughout the whole process.
Katherine · 14 June 2023
Agent replied · 13 June 2024
Thank you for your review Katherine.
We think Jess is fantastic too and delighted that you received amazing service from her.
Regards
Kelly
★★★★★ 5/5
GoogleWe've just completed on a house and Conran were the agents. Smooth and easy process helped by the responsiveness and support of Erika and the team. Couldn't have asked for more and would recommend.PositiveResponsiveness
Daniel · 14 June 2022
Agent replied · 13 June 2024
Hi Daniel, thank you for your kind review and strong recommendation for Conran Lee.
Regards
Simon
★★★★★ 5/5
GoogleWe have recently put our house on the market with Conrans and we are very pleased with the service we have received so far. Excellent communication from them and very professional. Rob,Jess and Queen have been extremely helpful and are very responsive to any questions we have had, making the process so far very smooth sailing. We look forward to continuing to work with them with the sale of our house.
Joe · 14 June 2023
Agent replied · 13 June 2024
Hi Joe. It's always lovely to hear from customers during their moving journey. I am delighted that the team at Lee are looking after you and wish you the best of luck with your sale.
Regards
Kelly
★★★★★ 5/5
GoogleA very friendly and practical agency. Responsive to individual needs and great at liasing between buyer and seller. This helped us smooth out the odd hiccup. Erika was particularly good at helping us through the process. Thanks guys.PositiveQuality, Value
James · 14 June 2021
Agent replied · 13 June 2024
Hi James, thanks so much for your lovely review. I am glad that Erika has performed so well for you.
Regards
Simon
★★★★★ 1/5
TrustpilotThe review is purely based on the UI of…
The review is purely based on the UI of their website and emails. Your website probably has the worst User Interface and so hard to navigate through, is it not possible to make it more mobile friendly since we live in a mobile phones era? Same with the email templates - it is too much going on and so bad for the eyes 🤯
R · 22 November 2023
Agent replied · 12 June 2024
Dear R I, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@conranestates.co.uk. I can look into this further for you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have just sold our flat through Conran Lee and were very impressed with their service. Both Rob and Erika were professional, warm, friendly and always helpful and we highly recommend them.
Kaz · 14 June 2022
Agent replied · 13 June 2024
Hi Kaz, thank you so much for trusting Conran Lee with the sale of your home. Your review means so much to Rob and his team at Lee.
Regards
Simon
★★★★★ 5/5
GoogleVery professional with excellent communication. Despite being the buyer, I felt that Conran were genuinely interested in how the process was going for me and always presented as approachable and available. They always responded to my emails in a timely manner and helped to ensure that the process ran smoothly for all. Furthermore, they were kind and thoughtful enough to provide me with a lovely housewarming gift too! I would not hesitate to use them in future should I decide to sell. Thanks again!
Esther · 14 June 2022
Agent replied · 13 June 2024
Hello, thank you for the review and I am thrilled the team at Conran Lee looked after you so well.
Regards
Simon
★★★★★ 5/5
TrustpilotGreat service from Owain Wilson at…
Great service from Owain Wilson at Conran. Actions any issues with our properties promptly and efficiently.
Great guy, very astute.
Adam · 3 September 2025
Agent replied · 4 June 2026
Dear Adam, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotReliable and Trustworthy
My student daughter recently rented a flat in SE London through Conran. As we live overseas it is not at all straightforward to arrange a rental in UK (in spite of being a UK citizen). I found Debbie very supportive, responsive to our many questions, trustworthy and reliable. The process worked exactly as she explained. Much appreciated because it is quite a stressful time....
Tim · 22 October 2023
Agent replied · 12 June 2024
Dear Tim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotExperience with Conran has been very…
Experience with Conran has been very positive. Owain Wilson, who was the person handling my tenancy was always helpful.
Hrishikesh · 28 August 2025
Agent replied · 4 June 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAll the team at Conran really did make the whole selling /buying experience so easy, setting up the photo shoot, booking viewings, but most importantly they kept us updated and 'in the loop'. For a boutique style estate agents I would highly recommend Conran estate agents. Thanks again to the team Oliver, Rob, and Queen and those we didn't meet in person ..Mark and Carole..
Mark · 18 August 2023
Agent replied · 13 June 2024
Hi Mark and thank you for your kind review. It's lovely to hear that you had such a positive experience with us - I will pass your thanks on to the team!
Regards
Kelly
★★★★★ 5/5
GoogleQueen was always responsive. Brilliant service. Kept me updated on my purchase. Can't thank her enough, well done Queen!
Andrew · 14 June 2023
Agent replied · 13 June 2024
Thank you for your kind review, Andrew. We think Queen is pretty amazing too and are delighted that she was able to help with your purchase.
Regards
Kelly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
