Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with Conran over the last nine years. Every time I needed anything they were there to support and would come back and respond quickly. Debbie in particular has been there throughout this time and would be so helpful, warm and efficient. Thanks for everything and keep up the good work!
Nav · 28 July 2025
Agent replied · 4 June 2026
Dear Nav, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleMy partner and I have just sold our flat with Conran and they were very professional and helpful throughout the whole process. They were always available to chat or reach out to via email. I think they did an excellent job and worked even harder during the pandemic to keep everything running as smoothly as possible. Big shout out to Nikki, our estate agent, for doing an amazing job.PositiveResponsiveness, Professionalism
Sam · 14 June 2021
Agent replied · 13 June 2024
Hi Sam, thank you for recognising Nikki's work in your review, it means so much to us all.
Warmest regards
Simon
★★★★★ 5/5
GoogleI had my house on the Market for 6 months with another Local Agent with very little interest.
I decided to call into Conrans Lee office to discuss selling my home & was bowled away with the Positive & Upbeat energy I received from Salvatore & Oliver.
They came to view my house immediately & told me they would have NO problem in selling my house.
I had more viewings in the first week than the previous Agent had provided in 6 months.
One of the viewers made an offer after a second viewing of my home, though well below what I was expecting.
The following week, Salvatore, who had been on holiday, contacted me to arrange a new viewing.
I asked him about the offer received while he was away & asked him if he could contact them again.
As a result, Salvatore came back with an improved offer which I was willing to accept.
I have to sing Salvatores praises, for without his passion & intensity, I doubt we would have achieved such a positive outcome.
Chris · 30 August 2024
Agent replied · 24 August 2024
Dear Chris, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe have been working along Sam at Conran and he has done and excellent job at sourcing properties for us. Fab communication from the very beginning, helpful and extremely professional. We look forward to continuing to work with Sam and the team on various projects!
Thank you!
Adele · 17 October 2023
Agent replied · 13 June 2024
Thank you for your review Adele. Being relatively new, Sam will be thrilled to receive such great feedback - and we agree with you!
Regards
Kelly
★★★★★ 5/5
TrustpilotDanielle is our lettings agent
Danielle is our lettings agent. She is extremely responsive, very proactive, professional and courteous. She follows up on all outstanding actions, which gives us, as tenants, complete peace of mind knowing that Danielle is managing our property to such high standards. Thank you very much!
Claudia · 27 November 2023
Agent replied · 12 June 2024
Dear Claudia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Conran Estates (specificaly Samantha) in renting a property in Eltham was excellent. Professional throughout, especially so given a tight turnaround, flexible and helpful. We were very pleased with the outcome and were moved in to our new home with no issues. The only thing we weren't such a fan of was the level of detail that the referencing agency they use requires - but they did ensure any sensitive data was handled correctly.
Chris · 15 June 2018
Agent replied · 13 June 2024
Hi Chris, thank you so much for taking the time to leave such a great review for us. We review our referencing suppliers on a regular basis and fully understand your comments. Our referencing process can be somewhat comprehensive which is purely to protect our landlords interests.
Thank you for choosing Conran estates and I wish you happiness in your new home.
Regards
Simon
MD
★★★★★ 5/5
TrustpilotHard working and professional
Massive thanks to the team at Conran, particularly Kellie, for helping us buy our first home! Kellie was extremely professional, supportive and hard working throughout the whole process and we can confidently say we wouldn’t be here today without her. Thank you Kellie and Conran!
Charlotte · 1 November 2023
Agent replied · 12 June 2024
Dear Charlotte and Ben, Thank you for taking the time to leave a lovely review regarding Kellie. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe were living in a rented house…
We were living in a rented house managed by Conran for the last 4 years and had a very good experience all throughout. Lucy dealt with any issues and requests promptly and communication with contractors (in the case of repairs) and the landlord were very quick and reliable.
Philippe · 10 September 2025
Agent replied · 24 December 2025
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleJay Robson was very prompt in coming back to our enquiries. He showed us two properties and was very accomodating, polite and knowledgeable on the properties and local area. He answered all of the questions we had and was always available on the phone and email for follow up queries.
Alejandro · 14 June 2023
Agent replied · 13 June 2024
Hi Alejandro, I am thrilled that Jay looked after you so well.
Thank you for the lovely review.
Regards
Simon
★★★★★ 5/5
TrustpilotFixing house defects professionally and quickly
Since taking over management responsibility for my property on Elverson Road, Owain Wilson has provided a professional and friendly service in coordinating a number of issues recently. His quick action has and detailed updates has enabled issues to be resolved in most efficient way. I really appreciate Owain’s efforts.
Josh · 29 August 2025
Agent replied · 4 June 2026
Dear Josh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleIt’s a pleasure to give a 5 star rating that’s fully deserved. Rob and his team provided an excellent and informative service from first visiting the property and providing a price estimate through to completion of the sale. Would certainly recommend others to use .
Robin · 17 October 2023
Agent replied · 13 June 2024
Hi Robin, and thank you for your kind review and recommendation. Rob is an excellent, experienced agent and works with a great team to really look after their clients.
Regards
Kelly
★★★★★ 5/5
TrustpilotDebbie Lewis
Last week, I was contacted by Debbie Lewis regarding deposit from an end of tenancy. Debbie was extremely professional and very prompt in her responses. She kept me informed every step of the process! Thank you so much for your help Debbie.
Sarah · 19 May 2025
★★★★★ 5/5
GoogleGreat service from the start.
Rob came around to my flat with a buyer already lined up, the marketing video and pictures were great quality. Nik was vital in pushing the sale over the line, which must have been hard with covid constraints and lots of people working from home. Thanks to the Nikki and the team at Conrad for a successful sale!PositiveResponsiveness, Professionalism
Tom · 25 August 2021
Agent replied · 13 June 2024
Hi Tom, thanks for the kind praise in your review. Rob & Nik are really appreciative; as I am.
I wish you are happy 2021.
regards
Simon
★★★★★ 5/5
GoogleAfter losing a buyer from another agent.We decided to give Conran a go..they did also sell our neighbours..by the way.
We found them to be helpful and Professional and very good at updating us on our sale progress.
Thank you to Ericia /Rob who dealt with our sale. We would be happy to reccomend them to anybody..PositiveResponsiveness, Professionalism
John · 14 June 2022
Agent replied · 13 June 2024
Hi John, thank you so much for your kind review.
Warmest regards
Simon
★★★★★ 5/5
GoogleRob and the team have been really helpful and supportive right from the start of our sale especially as we do not live in the area. I would definitely recommend them for great service
Josephine · 16 April 2024
Agent replied · 13 June 2024
Dear Josephine, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much to Nikki M at Conran Lee Branch who sold my house in Grove Park on the first day of viewings, she was helpful from beginning to end (even doing the job of the solicitors to speed the process along).
I would definitely recommend them to anyone wishing to sell or buy a property. Faultless and rates were fantastic 👍🏼
Fay · 14 June 2021
Agent replied · 13 June 2024
Hi Fay, I am so glad that Nikki got you the desired result. I appreciate your strong recommendation, and review. As does Nikki.
Regards
Simon
★★★★★ 5/5
TrustpilotDebbie Lewis at Conran was proactively…
Debbie Lewis at Conran was proactively helpful. She noticed that our autopay had kicked in during our final month, when we owed somewhat less, and reached out to contact us about processing the refund. She acted quickly and professionally, making our last few days with Conran wonderfully easy.
D · 31 July 2025
Agent replied · 4 June 2026
Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleMet Rob when viewing. Very professional and knowledgeable about the property and the area. Rob and the team at Conran have been a pleasure to deal with, quick to respond and efficient. …
Joanne · 16 April 2024
Agent replied · 13 June 2024
Hi Joanne and thank you for your review. We recognise the importance of having a team with local knowledge and a personable attitude. We look forward to working with you again. … More
★★★★★ 5/5
TrustpilotWe had an excellent experience with…
We had an excellent experience with Conran. The entire process was seamless, and we couldn’t be happier with the service provided. A special mention must go to Ben, who was extremely helpful every step of the way. He made what can often be a stressful process feel incredibly smooth and straightforward.Thank you, Ben and the whole team, for making this such a positive journey for us!
Hammad · 16 December 2024
Agent replied · 24 December 2024
Dear Hammad, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleI purchased my home through conran lee, Rob was very pleasant to work with and kept me informed throughout the process and made sure everything progressed in a timely fashion. Highly recommend
Hari · 16 April 2024
Agent replied · 13 June 2024
Dear Hari, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rob. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleA big thank you to Conran at Lee for helping me to sell my property the whole team Rob Nikki Nathan and especially Erika that was dealing with my property they seemed very professional and very helpful always informing me of viewings followed up with a text reminder and giving me feedback after viewing can’t recommend them enoughPositiveQuality, Professionalism
Linda · 14 June 2021
Agent replied · 13 June 2024
Hi Linda, thank you so much for your kind review which has been passed onto Rob, Nikki, Nathan and Erika. You have made their day; thank you.
Regards
Simon
★★★★★ 5/5
GoogleConran looked after our house sale. While it turned out to be more complex than expected - issues with our leasehold - Erika, Nikki and the team were amazing throughout and helped shepherd the sale over the line.
They were incredibly professional and communicative throughout, and I wouldn’t hesitate to use them again. Highly recommended.PositiveResponsiveness, Professionalism
Chris · 25 August 2021
Agent replied · 13 June 2024
Thanks for your kind review Chris. I am please that Erika & Nikki add great value to facilitate your house sale. Often the most difficult bit of a transaction is the expertise in progressing each sale to completion. I am so pleased for you.
Thank you for choosing Conran.
regards
Simon
★★★★★ 5/5
GoogleThe overall experience with Conran Estates selling our property was very positive from start to finish. The staff were extremely efficient and communications were excellent throughout.
Nathan went above and beyond to ensure all parties were happy with the sale.
We would have no hesitation in recommending Conran Estates to anyone looking to sell their property.
Noel · 14 June 2021
Agent replied · 13 June 2024
Hi Noel, thank you for your strong 5* recommendation. I am so glad Nathan went above and beyond to ensure a great result all-round.
Regards
Simon
★★★★★ 5/5
TrustpilotDebbie Lewis at Conran
Debbie Lewis became my point of contact at Conran and has been incredible from the outset. She is very communicative, keeps me informed of any changes and a pleasure to work with.
Natasha · 30 October 2025
Agent replied · 24 December 2025
Dear Natasha, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.