Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBig thank you Jodie of Conran Charlton
Big thank you to the amazing Jodie ter Brake of Conran Charlton for being an absolute dream of an agent. We ran incredibly, eye-wateringly late for a viewing and she was so kind and patient with us that it blew our minds. Her communication via phone and email is also prompt and seamless. When it comes to property, Jodie's knowledge knows no bounds and she went above and beyond in helping us on our journey. Jodie has fantastic local knowledge, a real cheerleader for the area and has plenty of insider tips. I have had the pleasure of dealing with the Brockley branch of Conran before, and this experience was just as wonderful. Jodie is an absolute asset to Conran in every way.
Holly · 25 February 2022
★★★★★ 5/5
GoogleExcellent service from Guy and the team. I purchased my first flat through Conran Brockley and despite a lockdown we were able to continue with a smooth completion. We had a significant amount of communication throughout the conveyancing process and Guy was responsive throughout. A great team, selling great properties.PositiveResponsiveness, Quality, Professionalism
James · 16 June 2021
Agent replied · 15 June 2024
Dear James, thanks for reviewing the service received from Guy and I am so happy we got you the result needed. I wish you happiness in your new property.
regards
Simon
★★★★★ 5/5
TrustpilotTamer and Evie are a great team
We originally picked Conran to sell our property because they seemed really knowledgeable of the area, had a competitive agents’ fee and were not too pushy or sales-y. They were very realistic when setting expectations from the off-set, and made the process easy to follow.These guys really showed their worth when we had a buyer pull out last minute, and they found us another buyer within 48 hours (at the same sale price!).Really organised, friendly, and helpful right through to completion. Everything you want in what can otherwise be a stressful period!
DW · 7 September 2023
Agent replied · 16 June 2024
Dear DW, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotIncompetent & time wasters
Greenwich lettings department is completely incompetent. Booked in a viewing, had the booking confirmed two days before by email. The viewing was confirmed by phone 4 hours before on the day. While driving to the property unknown to me had an email that it was cancelled due to the tenants not giving access. Was it ever booked ??
AKS · 30 October 2024
Agent replied · 24 December 2024
I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Sarah, Customer Relations
★★★★★ 5/5
GoogleFelix was amazing, super attentive and friendly. Really appreciated the support from the Conran team.
Holly · 12 August 2024
Agent replied · 26 August 2024
Dear Holly , Thank you for taking the time to leave a lovely review regarding Felix. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much to the team at Brockley helping us buy our first home. The experience with Conran from beginning to end was exceptional, we will certainly be using them in the future - Big thanks to Dan Sharpe for providing excellent communication and support throughout the process.PositiveResponsiveness, Professionalism
Austin · 27 August 2021
Agent replied · 15 June 2024
Hi Austin, thanks so much for reviewing Dan's service. Enjoy your new home.
regards
Simon
★★★★★ 5/5
GoogleBrilliant estate agents who are honest, direct and incredibly hard working. Totally different to my experience with any other estate agents I have used in the past. Felix and Guy are brilliant at what they do. My wife, children and I have now relocated out of London and if wasn't for these guys we wouldn't have sold our flat and our relocation just wouldn't have happened. Thank you to both of you, you have restored our faith in estate agents. Eddie and Kate
Edward · 20 August 2023
Agent replied · 15 June 2024
Thank you for your kind review, Edward. It's so lovely to hear when clients have had a positive experience working with us, and have restored faith in the industry too! Good luck to you and your family in your new area.
Regards
Kelly
★★★★★ 5/5
GoogleThanks to Dan & team for being brilliant during the purchase of our house - from the initial viewing to the completion they were informative and friendly. Having been on the buying side I'd now trust them with a sale as assured they know the area well and are good representatives.
Lizzie · 16 June 2021
Agent replied · 15 June 2024
Dear Lizzie, thank you for buying through Conran. I am so happy Dan and the team in Brockley looked after you so well. Your review is really appreciated.
Regards
Simon
★★★★★ 5/5
GoogleGuy and his team were great. We were spoilt for choice when deciding who to let our house to. Highly recommended.
We used Conran's to sell our house a year after letting it. Dan was a fantastic agent and couldn't do enough to ensure the sale went as smoothly as possible.
Matthew · 16 June 2021
Agent replied · 15 June 2024
Thank you so much for your lovely review Matthew. Glad to have been of service.
Regards
Simon
★★★★★ 5/5
GoogleWe had great service at Conrans from start to finish. They made the process of renting out our flat very streamlined and easy, always communicating well with us and overall making it an easy and stress free process. We found the whole team to be approachable and helpful. Cannot recommend Guy and his team enough.
Rosa · 16 June 2020
Agent replied · 15 June 2024
Thanks so much for your review Rosa and I am really happy we found you a great tenant.
Regards
Simon
★★★★★ 5/5
GoogleGuy and his team were a joy to sell my property through. Extremely well prepared on our first meeting, giving me a clear indication of what I could expect for my property. And not only is their service top-rate, their fees are very reasonable too. If you're buying or selling in the area I would highly recommend calling them.
MRGJA1980 · 17 June 2018
Agent replied · 15 June 2024
That is really kind of you and thank you so much for using Conran Estates. I have passed this over to Guy and his team at Brockley who love getting reviews such as this. Very much appreciated.
I wish you well for the future.
regards
Simon
MD
★★★★★ 5/5
GoogleWe sold our flat with Conran Estates and were very happy with the service they provided. Guy provided an accurate valuation an in the end we got a good but realistic price for our flat. There were some delays and hiccups, as it happens with property sales, but Guy was always available on the phone and happy to help.
Maru · 28 August 2017
Agent replied · 26 August 2024
Hello Maru, it is really kind of you to review our services with such positivity and I have passed these kind words over to Guy and his team. Thank you for using us and please do call us if you need anything else?
Regards
Simon
MD
★★★★★ 5/5
GoogleJoey and Felix were both very helpful, impartial and didn't pressure us into our purchase. Would recommend.
Mark · 8 June 2024
Agent replied · 26 August 2024
Dear Mark, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI had the recent pleasure to meet Rob Iommazzo at Conran who successfully helped me find my first home. As a first-time buyer there is a lot about the house-buying process that feels quite daunting. But over these past few weeks Rob has provided me with lots of information and friendly advice that has proved very useful as well as reassuring. Recommended.
Rob · 27 July 2024
Agent replied · 26 August 2024
Dear Rob, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleDan and the team were very helpful in my recent purchase. As a first time buyer, I required a fair bit of hand-holding but Dan showed enormous patience and helped make the process as stress free as possible. I would not hesitate to recommend Conran Brockley to anyone looking to buy (or sell!).
Mhairi · 16 June 2020
Agent replied · 15 June 2024
Dear Mhairi, I am so glad that Dan looked after you so well and for your wonderful review - I really appreciate it.
Regards
Simon
★★★★★ 5/5
GoogleGreat recent experience with Conrans who helped us find our new rental flat. There was excellent communication from the start and the team were really helpful throughout the process. This was by far the best experience we've had with a London estate agent. Thank you in particular to Dan and Debbie.PositiveResponsiveness, Quality, Professionalism
Siwan · 16 June 2020
Agent replied · 15 June 2024
Thanks for your wonderful review Siwan. Dan and Debbie really appreciate the 5* review.
Regards
Simon
★★★★★ 5/5
Trustpilot4 years renting
Rented a flat through Conran for 4 years and were always really professional and super helpful, Debbie has been particularly fab over the years! Thanks so much.
Miss · 1 November 2023
Agent replied · 16 June 2024
Dear Miss R Hird, Thank you for taking the time to leave a lovely review regarding Debbie. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBest estate agent in Brockley, they do genuinely work for you to get the best buyer and the best price. Thank you Guy, Felix and the rest of the team for everything.
William · 16 June 2023
Agent replied · 15 June 2024
Thanks for your kind review William - being called the best means a lot and I hope we can be of service to you in the future.
Regards
Kelly
★★★★★ 5/5
GoogleWe entertained a lot of valuations when selling our place, but we picked Conran as our agent based on their unique, transparent approach. We never felt pushed or played, and Guy, Felix and their team were always communicative in what turned out to be a complicated sale. We don't think any other agent could have thread the needle the way Conran did, and we'd highly recommend their friendly and deeply competent service to any seller. We can honestly say that we wish them all the best for the future.
Zachary · 16 June 2023
Agent replied · 15 June 2024
Hi Zachary and thank you for your review. I am delighted that our core values of being transparent and efficient were apparent and worked for your complicated sale. We too wish you well for the future.
Regards
Kelly
★★★★★ 5/5
GoogleWe recently bought a property through Conran Brockley and would highly recommend Guy, Felix and the rest of the team. They were friendly, knowledgeable and great at communicating. I would happily recommend them to anybody who is looking to sell in the local area. RobertPositiveResponsiveness, Quality, Professionalism, Value
Robert · 16 June 2021
Agent replied · 15 June 2024
Hi Robert, thank you so much for your kind review, it means so much to the team at Brockley.
Regards
Simon
★★★★★ 5/5
GoogleWhile we didn't end up buying through Conran, I would highly recommend Dan Sharpe and Conran. We found Dan to be friendly, calm, non-pushy but informative and straightforward in his manner. I appreciated that he kept us personally informed of forthcoming sales and was always helpful and very responsive in organising viewings.
B · 16 June 2020
Agent replied · 15 June 2024
Thank you for your kind words and sorry we didn't end up having the right property match for you on this occasion. Please do let us know if you move again as I would love for us to help you with your next move.
Warmest regards
Simon
★★★★★ 5/5
GoogleWe've yet to actually list our house for sale - but already (just in preparation for doing so) - Guy and his team's service is markedly more impressive than any competitors in the area that we've tried. Informative,honest and generous with their time.Greatly appreciated in a sector where customer service isn't always seen as top priority.
Liana · 17 June 2018
Agent replied · 15 June 2024
Hi Liana, thanks so much for this review and we are all ecstatically happy that you enjoyed our service.
Warmest regards
Simon
MD
★★★★★ 5/5
GoogleWe couldn't have asked for a better agent to work with when selling our parent's family home. Guy and his team were excellent throughout, giving regular feedback and updates during the whole process. Highly recommended, I wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Rob · 9 December 2021
Agent replied · 15 June 2024
Rob - thanks so much for your glowing review. It was a pleasure working with you on your sale.
Regards
Simon
★★★★★ 5/5
TrustpilotNew tenancy
Owain Wilson and Debbie Lewis provided me with great service when the old tenants vacated my flat at the end of the tenancy and new tenants moved in.
Andrew · 15 September 2025
Agent replied · 24 December 2025
Dear Andrew, Thank you for taking the time to leave a lovely review regarding Owain. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.