Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleVery grateful to Conran Estates for their professional and friendly management of my flat purchase. Felix North was fantastic - approachable, diligent and responsive throughout the conveyancing & leasehold renegotiation process. I'm thrilled to finally be moved into my lovely flat - thanks to all at Conran Estates.
Sophie Β· 19 September 2023
Agent replied Β· 15 June 2024
Hi Sophie. Thank you for your review and huge congratulations on being moved into your new home. I am delighted that Felix had such an impact on your move - he certainly is fantastic!
Regards
Kelly
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5/5
TrustpilotDanielle is our lettings agent
Danielle is our lettings agent. She is extremely responsive, very proactive, professional and courteous. She follows up on all outstanding actions, which gives us, as tenants, complete peace of mind knowing that Danielle is managing our property to such high standards. Thank you very much!
Claudia Β· 27 November 2023
Agent replied Β· 16 June 2024
Dear Claudia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleConran came up very quickly on our research for finding an estate agent to sell our home and having completed that journey with them, it is clear why.
From the get the go the team, led by Guy, were approachable, open and honest about their sale approach, the market conditions and what they will do to support us in finding the right buyer and the right price.
The sale brochure and setup up of our home to be sold online was all done very quickly and very professionally. They adapted their approach to find a buyer between a planned weekend open house and specific viewing evenings, and within less than 2 weeks we had 2 prospective buyers both with offers above our preferred minimal target.
Throughout the sale process the team were great at keeping us updated, sharing their knowledge and experience and supporting where they can, even escalating and chasing our own solicitors to support with making progress.
As discussed with the team, we would have preferred that we got more support with the selling process in terms of sorting out our local searches and chasing our management agents etc. rather than our own solicitors, (mainly due to our poor experience from our own solicitors) but totally recognise for various reasons why this may not feasible to do. If this can be incorporated, this would add even more value to a great experience with Conran - one for another time :)
We fully recommend using Conran and especially the Brockley branch under Guy.
Jonathan Β· 5 August 2024
Agent replied Β· 26 August 2024
Dear Jonathan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Brockley office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
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5/5
GoogleWe've just bought a property through Conran's and they were great and kept us informed and moved things along when necessary. Having dealt with some awful agents when trying to buy in the current market I highly rate Conran's fair and non pushy style. We dealt with Dan and Guy and felt that everyone was on the same page. Thanks guys.
Indie Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear Indie, thank you for leaving your kind review. I am glad that Guy and Dan dealt with you so efficiently.
regards
Simon
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5/5
GoogleCharlene and the team at Conran were brilliant when we recently bought a place, would highly recommend! They helped us through every stage, came back to us quickly on any enquiries and also supported us through the purchase. They went above and beyond to help. π β¦
George Β· 19 September 2023
Agent replied Β· 15 June 2024
Many thanks for your review George. Charlene and the team are very good at going above and beyond! I'm delighted to hear your purchase went well and wish you happiness in your new home.
Regards
Kelly
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5/5
TrustpilotHard working and professional
Massive thanks to the team at Conran, particularly Kellie, for helping us buy our first home! Kellie was extremely professional, supportive and hard working throughout the whole process and we can confidently say we wouldnβt be here today without her. Thank you Kellie and Conran!
Charlotte Β· 1 November 2023
Agent replied Β· 16 June 2024
Dear Charlotte and Ben, Thank you for taking the time to leave a lovely review regarding Kellie. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
TrustpilotWe were living in a rented houseβ¦
We were living in a rented house managed by Conran for the last 4 years and had a very good experience all throughout. Lucy dealt with any issues and requests promptly and communication with contractors (in the case of repairs) and the landlord were very quick and reliable.
Philippe Β· 10 September 2025
Agent replied Β· 24 December 2025
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
TrustpilotFixing house defects professionally and quickly
Since taking over management responsibility for my property on Elverson Road, Owain Wilsonββββ has provided a professional and friendly service in coordinating a number of issues recently. His quick action has and detailed updates has enabled issues to be resolved in most efficient way. I really appreciate Owainβs efforts.
Josh Β· 29 August 2025
Agent replied Β· 4 June 2026
Dear Josh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
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5/5
GoogleI bought my flat through Conran Estates, it was by far my best experience with any estate agent during my 6 month house hunting. It was an absolute pleasure dealing with them: Dan Sharpe was very professional, efficient, honest, proactive, always available and very helpful during the whole process from viewing to negotiation to paperwork with solicitors. They have excellent knowledge of the Brockley area. I could not recommend Conran Estates more highly.
Mamadou Β· 17 June 2019
Agent replied Β· 15 June 2024
Dear Mamadou, thank you so much for taking the time to write a review. The team at Brockley are thrilled and were so happy to help you with your property purchase.
I hope you enjoy your new flat
Regards
Simon
MD
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5/5
TrustpilotDebbie Lewis
Last week, I was contacted by Debbie Lewis regarding deposit from an end of tenancy. Debbie was extremely professional and very prompt in her responses. She kept me informed every step of the process! Thank you so much for your help Debbie.
Sarah Β· 19 May 2025
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5/5
GoogleGuy, Dan & Fahmeda, were a pleasure to work with during the process of selling our house this year. Right from the word go you could tell Guy new the market place and offered sound advice throughout and had a very sensible approach to selling properties.
The team were always happy to chat and deal with any questions or queries that we may have had.
Many thanks Darryl & Nahid
Darryl Β· 16 June 2020
Agent replied Β· 15 June 2024
Thank you so much for your review Darryl and Nahid. Thank you for using the fab team, we are so lucky to have, at the Conran Brockley office.
I wish you well for the future and you know where we are if you ever need anything?
Regards
Simon
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5/5
GoogleConran estate agents helped me with finding a new property. I worked with Charlene, who was very professional, friendly, and guided me through the process as I'm a first-time buyer. Charlene was very quick to respond to my questions; and when I had an offer accepted but then had to pull out due to a change circumstances Charlene and the team were very understanding and helpful. I hope to work with Charlene and the team to help my partner and I find our future home together. Thank you!
Claire Β· 21 July 2023
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5/5
GoogleGuy and team at Conran Estates, Brockley, provided a professional, honest and generally superb service when selling our flat. As a new business they mix enthusiasm with common sense, and their proximity to all that is great about Brockley (the conservation area, Parlez, the Gantry, Browns, the Orchard, the Deli, hilly fields, the overground etc etc) make them ideally placed to showcase what the area has to offer. All the best, Ashley & Amy.
Ashley Β· 17 June 2018
Agent replied Β· 15 June 2024
Hi Ashley. Thank you so much for taking the time to post an amazing review for my Brockley office. I have past this onto Guy and his team which has certainly made their day.
Thank you for choosing Conran Estates.
Regards
Simon
MD
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5/5
GoogleI sold my house via Conran after a lengthy and unsuccessful process with one of the bigger agencies. Both Guy at the outset and Felix during the viewing and sales conclusion process were brilliant. Felix in particular was outstanding, providing solid guidance throughout and staying calm when needed in moments that mattered. I highly recommend Conran and Felix if you are lucky enough to have his support.
Mark Β· 28 December 2024
Agent replied Β· 9 January 2025
Dear Mark, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleI strongly recommend this agency, especially Felix North who gave sound and realistic advice. Having bought and sold properties before I felt comfortable that Felix had a thorough knowledge of his local market and all the professionalism and understanding one would want from their estate agents.
Jan Β· 21 July 2023
Agent replied Β· 15 June 2024
Hi Jan. What lovely feedback - Felix will be delighted! Thanks for taking the time to leave a review - much appreciated.
Regards
Kelly
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5/5
GoogleGuy, Joey and the team at Brockley were really helpful, professional and efficient in the recent sale of our flat. Highly recommended.
Dominic Β· 26 October 2024
Agent replied Β· 9 November 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
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5/5
TrustpilotDebbie Lewis at Conran was proactivelyβ¦
Debbie Lewis at Conran was proactively helpful. She noticed that our autopay had kicked in during our final month, when we owed somewhat less, and reached out to contact us about processing the refund. She acted quickly and professionally, making our last few days with Conran wonderfully easy.
D Β· 31 July 2025
Agent replied Β· 4 June 2026
Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
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5/5
GoogleMassive thanks to Charlene at Conran for getting my purchase over the line. She was on hand from start to finish with answers to any questions I had and always available to give me viewings to help decide on finalising my purchase. Thanks so much :)
Sam Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Sam and thank you for your kind review. Charlene will be delighted. Good luck in your new home and I hope we can be of service to you in the future.
Regards
Kelly
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5/5
GoogleFelix was just great at keeping me uptodate with suitable properties and did his best to get or my dad in to see them early on. I like his friendly and straight up attitude. Was great to work with him.
Sarika Β· 18 November 2023
Agent replied Β· 15 June 2024
Thank you for your 5* review Sarika. I'm delighted to hear you enjoyed working with Felix.
Regards
Kelly
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5/5
TrustpilotWe had an excellent experience withβ¦
We had an excellent experience with Conran. The entire process was seamless, and we couldnβt be happier with the service provided. A special mention must go to Ben, who was extremely helpful every step of the way. He made what can often be a stressful process feel incredibly smooth and straightforward.Thank you, Ben and the whole team, for making this such a positive journey for us!
Hammad Β· 16 December 2024
Agent replied Β· 24 December 2024
Dear Hammad, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
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5/5
GoogleWe recently purchase a property where the agent was Conran Estates. From the house viewing, to keeping us updated throughout the process, to helping deal with things in the chain they were really helpful in making it as trouble free as possible, will good communication at all times. Many thanks to Guy and the team!!
Nathan Β· 16 June 2022
Agent replied Β· 15 June 2024
Hi Nathan, thank you for posting your review of Guy and his Team at Conran Brockley.
Regards
Simon
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5/5
GoogleFelix was cheery and helpful throughout the buying process, quick to communicate at all points along the journey. Thank you Conran!
Lucy Β· 16 October 2024
Agent replied Β· 22 October 2024
Dear Lucy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
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5/5
GoogleGuy obviousy knows his business, and the local market, and was good in advising a sensible price for a property for sale.
Guy and Dan were always very readily contactable, and were engaged in managing the process through to exchange. We particularly appreciated straight-forward and sensible, practical advice when dealing with discussions with our purchasers - just what you need to resolve any potential problems.
George Β· 16 June 2020
Agent replied Β· 15 June 2024
Dear George, I really appreciate your review and recognising that Guy knows his business - which I agree he certainly does. Have a great 2020.
Regards
Simon
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5/5
GoogleFelix North at Conran Brockley was great throughout my purchase. Very responsive, efficient, and friendly.
Rosie Β· 28 December 2024
Agent replied Β· 9 January 2025
Dear Rosie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.