Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently purchased a property listed by Conrans and we really appreciated the excellent communication and effort that was put in to ensure things moved smoothly. We mainly dealt with Felix, who was super friendly and approachable. And we really liked that the second viewing included meeting the vendors as it made the whole thing much more personable.
Sophie · 18 November 2023
Agent replied · 15 June 2024
Thank you for your 5* review Sophie. Clients often comment on Felix's friendly and professional approach which clearly helps to keep the house moving process as smooth as possible!
Regards
Kelly
★★★★★ 5/5
TrustpilotA massive thank you to Debbie Lewis and…
A massive thank you to Debbie Lewis and the team for their continuos exceptional work and efficiency.
E · 8 August 2025
Agent replied · 4 June 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleAlthough I managed to find a property with another agents, I just wanted to send my appreciation to Joey-Lee at Conran, Brockley. He was courteous, enthusiastic & tenacious. He listened to what I wanted & sent me just what I needed. If I hadn't bought the property that I had, the one he found me would have suited perfectly. Thanks Joey!
Terry · 20 August 2023
Agent replied · 15 June 2024
So kind of you to leave a review Terry. I'm delighted Joey's personality shone through, and hope we can be of assistance to you in the future.
Best of luck in your new home.
Regards
Kelly
★★★★★ 5/5
GoogleMy girlfriend and I just completed a purchase through Conran having been looking for over 6 months. The period from viewing through to offer was very low pressure, they insisted on doing two viewings before an offer which was rare in our experience but very helpful to ensure it was the right place for us. Dan was a pleasure to deal with as we went from offer through to completion, very responsive and able to assist with any questions we had. All in all they made what is quite a stressful process much easier!PositiveResponsiveness, Professionalism
Andy · 16 June 2021
Agent replied · 15 June 2024
Hi Andy, I am so glad the team at Brockley, and in particularly Dan, made the process easier for you. You are correct about the second viewing, it is essential that the property is the one for you and we have found that the second viewing cements the choice process. It has reduce our fall-through rate massively and in turn, less stress and costs for our sellers and buyers. Thank you for your understanding and for your generous review.
regards
Simon
★★★★★ 5/5
GoogleA friend recommended Conrans, and I'm so thrilled I went with them! They sold my house within a week, for much more than I thought I would get, without making me feel stressed and for a reasonable price. Guy, Felix and Dan were the dream team, all impeccably polite, friendly, professional, hardworking and honest. Communication at all times was excellent, and It was a very stark contrast to the estate agent I had to deal with in buying my next house. They responded superbly to the Covid expectations and took great care to reassure me that they would manage all the viewings properly and according to the new guidelines. They really do live up to their motto - 'A refreshing change'. An outstanding service guys, well done and very grateful thanks from me!PositiveResponsiveness, Quality, Professionalism, Value
Sue · 16 June 2021
Agent replied · 15 June 2024
Hi Sue, thank you so much for your kind review. I am so happy that we have lived up to our motto.
Regards
Simon
★★★★★ 5/5
GoogleGenuine thanks to Guy, Dan, Felix and the team in the office.
We bought and sold a house through Conran (Brockley) during the strange summer of 2020. We choose them for their honest and friendly approach and housing stock and were really impressed with how they coped with the Covid conditions, the level of contact throughout and the quality of the photos and videos they produced.
Viewings were efficiently managed and they found us the right buyer for a smooth sale.
Couldn't recommend more!PositiveResponsiveness, Quality, Professionalism, Value
Ben · 16 June 2021
Agent replied · 15 June 2024
It certainly has been a strange Summer Ben. Thank you so much for your kind review and fingers crossed to a less-strange 2021.
Happy New Year.
regards
Simon
★★★★★ 5/5
GoogleConran was the agent for the flat that we just purchased. We dealt with a number of agents (I would say at least 15 and we actually almost bought another flat with another agent) but Dan from Conran was the best agent we ever dealt with. Despite that the agent works for the seller Dan was incredibly helpful and guided us through the process from the beginning till the end. When our offer was accepted there was no handing over of our case to another processing team (which often happens with large agencies and the processing team tends to be much less responsive). We were always able to reach Dan via phone and he was very responsive to our queries / emails. Conran has a great portfolio of properties in South East London and I would recommend them to my family and friends.
SH · 16 June 2021
Agent replied · 15 June 2024
Dear Sowan, thank you so much for your lovely review. I am so happy that Dan aided your purchase. I wish you much happiness in your new home.
regards
Simon
★★★★★ 5/5
GoogleWe were absolutely delighted by the outstanding service we received from Conran Estates, Brockley branch, from the start to finish. We mainly interacted with Guy and Dan, but we found the the whole team to be professional, courteous and personable.
At the outset, Guy gave us a considered and realistic view of the value of our flat. The particulars for our flat were prepared quickly and smoothly, including photography and videos, which were produced to a very high standard. We feel this was a critical step in showing the flat to the best advantage. Dan managed to secure a good offer for us after a short time on the market, following which we were kept up dated on all issues and progress with the sale.
Guy and Dan were pleasure to deal with and we are very happy with our choice of Conran for our agent.PositiveResponsiveness, Quality, Professionalism, Value
Mayuko · 16 June 2021
Agent replied · 15 June 2024
Dear Mayuko, thank you for choosing Conran Brockley to sell your home. I am so pleased that Dan and Guy looked after you so well, and that our marketing, which we are so proud of, assisted the process in finding the ideal buyer for you. Your review means the world to us so thank you for taking the time to do this.
Warmest regards
Simon
★★★★★ 5/5
GoogleWe have just completed our first property purchase through Conran and they have been brilliant. Joey has been our point of contact, and he has been proactive in moving things along with solicitors etc, he has always dealt with issues quickly and efficiently where they have arisen, and his communication has been excellent throughout. We couldn't rate this estate agents more highly. Cheers Joey and the rest of the team!
Sam · 8 November 2024
★★★★★ 5/5
GoogleWe recently bought a flat with Joey - it was a tight turnaround with some bumps along the way but Joey was brilliant, very hard-working and diligent and always kept calm. We would recommend!
Kit · 28 December 2024
Agent replied · 23 December 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleHaving just bought a property through Conran in Brockley, I couldn’t recommend the team more highly. We saw a number of houses with Felix, including the property that we ended up purchasing and he was helpful and communicative throughout the process. Both Felix and Guy were a pleasure to work with through the (pandemic elongated) buying process, keeping us up to date and helping with inquiries and access etc. Thanks to all at Conran for their support.PositiveResponsiveness, Professionalism
Will · 27 August 2021
Agent replied · 15 June 2024
Hi Will, thank you for reviewing the services provided by Felix and Guy, it means so much to them... and me!
Enjoy your new home.
Regards
Simon
★★★★★ 5/5
GoogleFelix and Guy were an absolute pleasure to deal with in the sale of my flat: always there at the end of the phone, quick to respond to emails and skilled at nudging the process along without being pushy. I trusted them implicitly and am grateful that months later I can still turn to them for property advice. Thank you Conran Brockley!
Clare · 16 June 2023
Agent replied · 15 June 2024
What a lovely review - thank you Clare. Trusting your agent is so important and I am delighted you felt in safe hands with our Brockley team.
Regards
Kelly
★★★★★ 5/5
GoogleThe team, particularly Felix North were very helpful in assisting me in the purchase of my flat as a first time buyer. I was also given a lovely hamper upon completion to assist with the move which included discount vouchers to various retailers which couldn't have been more helpful as we all moving/renovating a property can be quite costly.
Nat · 27 August 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave a review Natalie. How exciting to now have your own home! I am delighted that Felix helped you through the buying process.
Enjoy your hamper!
Regards
Kelly
★★★★★ 5/5
GoogleGuy and his team know the local market very well and understand property. Rob received an offer on my flat after one week and the was sale completed without any delays or dramas. Professional service all round and wouldn't hesitate to recommend.
Andy · 12 August 2024
Agent replied · 26 August 2024
Dear Andy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe just bought our first property thanks to Felix and the Conran team. The process was very clear and well organised, the team suggested us to visit the property twice before deciding, so we never felt under pressure. Felix was really helpful and friendly and even when we had some doubts, being this our first purchase, we felt reassured by his professionalism. I definitely recommend Conran estate in Brockley!PositiveResponsiveness, Quality, Professionalism
Guillaume · 16 June 2022
Agent replied · 15 June 2024
Hi Guillaume, I am thrilled that Felix looked after you so well. Thanks for buying through Conran Brockley.
Regards
Simon
★★★★★ 5/5
GoogleWe recently sold our flat through the Conran team in Brockley. I'm not sure if it is possible to enjoy selling your home, but they definitely made it as easy as possible and we did always enjoy speaking with them. They were always communicative and helpful and we would recommend them to anyone. We mainly worked with Dan, but everyone in the office was great (thanks Guy and Felix as well).
Joe · 16 June 2022
Agent replied · 15 June 2024
Hi Joe, I am so pleased you enjoyed selling your home. We fully understand how stressful the process can be, our job is to reduce the stress as much as possible. it sounds like we have achieved this. Thank you for your lovely review.
Regards
Simon
★★★★★ 5/5
GoogleWe had a great experience buying a flat through Conran Estates earlier in the year. Felix was friendly, professional, and efficient, and he did a fantastic job helping us deal with a slow solicitor on the seller's side. Having been through two (!) failed purchases by this stage, we really noticed the difference between having an agent like Conran versus the other agents we dealt with. 100% would use them again.
A · 16 June 2022
Agent replied · 15 June 2024
Hi Aimee, thank you so much for the lovely review. I am thrilled we performed well for you.
Regards
Simon
★★★★★ 5/5
TrustpilotGreat service from Conran
Great service from Conran. Owain is super helpful and responds promptly to any queries.
Elizabeth · 28 July 2025
Agent replied · 4 June 2026
Dear Elizabeth, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
GoogleMy partner and I just purchased our first property through Conran Brockley.
Felix was a huge help in our house buying process. He consistently moved the process along and ensured proactive and clear communication between all parties.
Cannot recommend Conran Brockley and Felix enough!
Paul · 8 June 2024
Agent replied · 26 August 2024
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI recently purchased my first home through Conran Brockley. I had a great experience working with them, in particular Guy who always had time for me, supported me in communicating with the seller and ensuring that the sale was as smooth as possible! Many thanks!
Megan · 16 May 2024
Agent replied · 15 June 2024
Dear Megan, Thank you for your kind comments regarding the Brockley team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe process of buying a property can be very lengthy & stressful, especially for first time buyers as in our case.
Luckily Conran Estates were with us from the very beginning until the end of the process and they have been absolutely fantastic. They made each step as simple and stress free as it can be, provided great advice, have been always contactable, reactive and friendly. I did not feel a single time that I was annoying them with my questions and this is so important for first time buyers.
Also the fact that they offer mortgage & insurance services allowed to dramatically streamline the process and to reduce the amount of contacts in the chain.
Particular thanks to Dan and Jeff for the amazing service, professionalism and friendliness.
A definitive 5 stars out of 5!
Victor · 16 June 2020
Agent replied · 15 June 2024
We absolutely love first time buyers as it is paramount that there is a level of guidance and we are equipped to help. Thank you so much for choosing both Conran and Conran Mortgages .
We look forward to hearing from you in the future.
Regards
Simon
★★★★★ 5/5
GoogleI've now sold 3 flats at full asking price with Conran Brockley. Guy and the team have a genuinely different approach to other agents. The lack of BS is refreshing and the warm friendly approach helps to build trust between the buyer and seller.
Once an offer has been accepted on each property, the Conran team have continued to nudge the sales process forward through to completion, which is an important part of the sales process.
Their office is superbly located for the Brockley market, right outside Brockley station, unlike most of the other “Brockley” agents which are located in Crofton Park. Judging by the number of Conran for sale boards going up, they seem to be establishing themselves as THE go to agent for Brockley.
Matthew · 16 June 2020
Agent replied · 15 June 2024
Hi Matt, thank you for trusting us to be your agent on your spectacular development. To be completely honest, your attention to detail and the perfection to which you executed every minute detail was the reason we could insist on buyers investing at the full asking price. I have never met such a caring developer and wish all developers had your high morals, 100% care and devotion for each and every buyer. I look forward to your next development!
It had been our pleasure working with you on St Donatt's.
Warmest regards
Simon
★★★★★ 5/5
GoogleThe team, particularly Felix North were very helpful in assisting me in the purchase of my flat as a first time buyer. I was also given a lovely hamper upon completion to assist with the move which included discount vouchers to various retailers which couldn't have been more helpful as we all moving/renovating a property can be quite costly.
Simi · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave a review Natalie. How exciting to now have your own home! I am delighted that Felix helped you through the buying process.
Enjoy your hamper!
Regards
Kelly
★★★★★ 5/5
GoogleConran estate agents were a pleasure to work with selling our flat in the Brockley conservation area. The whole process from putting it on the market at the right price with great images and videos, to ensuring offers from potential buyers were serious; resulted in our sale completing very smoothly. Recommend Felix, Dan and Guy are highly and we'd not hesitate to use them again in future.PositiveResponsiveness, Quality, Professionalism
Eleanor · 16 June 2022
Agent replied · 15 June 2024
Hi Eleanor, thank you for trusting Conran Brockley to sell your lovely flat (It looked beautiful on video) and also for your strong recommendation of Felix, Dan and Guy. I am biased but we have an incredible team at Brockley!
Warm regards
Simon
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