Trusted Agent profile · London

Conran Estates London reviews

★★★★★ Excellent

404 reviews across 2 platforms

180 Brockley Road, London, SE4 2RR

Conran Estates's office in London, at 180 Brockley Road, is rated 4.9 out of 5 across 404 reviews on two platforms, including 314 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

314

Reviews on Google

This office

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Customer Experience

We’ve had a fantastic experience with Debbie as our property manager throughout our tenancy so far. She has been incredibly helpful, professional, and responsive from the very beginning. Any questions or issues we’ve had have been dealt with quickly and efficiently, which has made a real difference to our overall experience.

Adam · 13 April 2026

Agent replied · 4 June 2026

Dear Adam, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Google

Couldn’t recommend Conran more. Felix was a huge help when we were buying our first home, and always happy to answer any questions. He was quick to respond and managed the process with solicitors etc very efficiently. We will definitely be reaching out to Conran again if it’s ever time for us to move on!

Bella · 22 September 2024

Agent replied · 22 October 2024

Dear Bella, Thank you for leaving a 5 star Google review. Kind regards, Sarah

5/5

Google

We have been really impressed by the whole Conran team throughout the process of selling our flat! Felix has been particularly great. He has kept us informed on all aspects of our sale throughout, which has helped to keep it speedy. He has also been able to provide us with sound advice as we look to buy our new place which we are very very grateful for ! 10/10 would recommend !

Ella · 19 October 2023

Agent replied · 15 June 2024

Thank you for your review and recommendation, Ella. I'm delighted to hear the team have impressed and we agree Felix is great. Good luck with your purchase and we hope to be of service to you again. Regards Kelly

5/5

Trustpilot

Five Years of Hassle-Free Renting

We were tenants for five years with Conran, with Debbie Lewis managing the tenancy. Throughout that time, we never experienced any issues. Any repairs, maintenance, or requested alterations were handled promptly and efficiently, and our tenancy was managed professionally from start to finish.

Paras · 4 June 2026

Agent replied · 25 September 2026

Dear Paras, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Property transactions can be really stressful but Felix and Guy worked really hard to make the whole process as stress-free as possible. They are helpful, knowledgeable, responsive, and have a good dose of humour too. Everyone I have spoken to at Conrans in Brockley has been super. Also, notable thanks to Charlene who went above and beyond for me on sale day. I´ve also used Conrans lettings team and they have been fantastic too. Thoroughly recommended.

Jessica · 16 June 2023

Agent replied · 15 June 2024

Dear Jessica, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Felix was extremely helpful to us during the purchase of our first home. His professionalism, compassion and knowledge all helped make a stressful process feel simple and he was instrumental in chasing lawyers when things slowed. We will be certainly be asking for him when we come to sell!

Laura · 26 October 2024

Agent replied · 9 November 2024

Dear Laura, We really appreciate you taking the time to leave such lovely comments about Felix. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Trustpilot

Debbie was gracious and never pushy but…

Debbie was gracious and never pushy but always diligent and got things done swiftly (even if at times I was slow to respond). She's a pro.

Tom · 5 August 2025

Agent replied · 4 June 2026

Dear Tom, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

I have had my property let and managed…

I have had my property let and managed by Conran over the last few years and can’t recommend them highly enough, particularly Anne. Any assistance I need no matter how big or small, Anne is always so quick to respond, so thorough and so supportive. She makes everything extremely simple even in the most stressful times and I couldn’t be happier with the level of service. Thanks again.

Liv · 5 October 2023

Agent replied · 16 June 2024

Dear Liv, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Purchasing a property with the help of Felix was easy and stress free. He was always honest, very communative and happy to help with any requests or question we had. Would 100% recommend Conran (and Felix particularly) if you are looking to purchase or sell a property!

Dominic · 3 November 2024

Agent replied · 8 December 2024

Dear Dominic, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Trustpilot

I’m really grateful for all the help

I’m really grateful for all the help and support I received from Owain. From day one, he was incredibly friendly, approachable, and professional. He always responded quickly to my messages and went out of his way to make sure any issues with the flat were resolved promptly. He was always available, patient, and proactive, which made a huge difference. If you’re looking for someone reliable and truly dedicated, I couldn’t recommend him more!

Caua · 7 August 2025

Agent replied · 4 June 2026

Dear Caua, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Google

Both Guy and Felix at Conran in Brockley were absolute stars in helping us sell our flat. They achieved above the asking range in price, had great communication throughout the whole process, and crucially were very on it at the end of the process - chasing solicitors and the buyer. I would definitely use Conran again over one of the high street chains as you get a much more human/tailored service!

Rose · 16 June 2023

Agent replied · 15 June 2024

Hi Rose, thank you for your lovely review for Guy and Felix - they are a great team and I am so pleased you had such a great experience with them. Kelly

5/5

Google

Felix and the team at Conran Brockley were brilliant. Despite events along the way that could have completely derailed the process, they helped us stay on track to sell our much loved first home and buy our dream second property. Felix, Charlene and Guy didn't feel like estate agents but friends. Highly recommended! Thank you to Felix and the team - Caleb, Laura & Isla.

Caleb · 18 November 2023

Agent replied · 15 June 2024

Dear Caleb, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Felix, Charlene, Guy and the team. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The people we dealt with were all very helpful. Unlike most agents they paid attention to what we wanted and our budget. Joey and Felix were straightforward and honest during viewings. The agents were good at keeping in touch and were easy to get in contact with.

Joseph · 15 October 2024

Agent replied · 22 October 2024

Dear Joseph, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I recently sold my third property through Guy and his team at Conran Estates’ Brockley branch, and once again it was an absolute pleasure. Their professionalism, courteous behaviour and knowledge of the fluctuating markets is unmatched. Better still, they lack the ‘sickly salesman schtick’ found elsewhere along the high street. This recent sale was handled by the fabulous Felix, who bent over backwards to accommodate every request, dealt with them ASAP to the highest standards. What more can you ask for? Thanks team, and we wish you every success in the future. J&M&F

John · 16 June 2022

Agent replied · 15 June 2024

Hello John. Thanks so much for such a beautiful review, it means so much to Team Brockley and especially Felix. Regards Simon

5/5

Google

Dan recently helped me find a new tenant for my flat after we struggled to sell it. All communication was friendly, clear, and helpful. I had a bad experience with a tenant previously, and so Dan happily let me arrange Zoom calls with those who made offers so I had a chance to meet them first. I had plenty of viewings, was kept updated very promptly on offers, and found a great tenant within a couple of weeks. Thanks Dan and team!

H · 16 June 2022

Agent replied · 15 June 2024

Thank you so much for the review and I am so pleased that Dan looked after your every need. regards Simon

5/5

Google

We bought our first flat in Brockley thanks to Dan and the team at Conran Estates. As it goes, our purchase process was quite lengthy and not without complications (6 months!), but Dan and team were incredibly patient and diligent with following up and chasing down the various involved parties to help us move things along. We really appreciated Dan's hand-holding us through the process as we are first-time buyers, and it was helpful to have a friendly face at Conran to answer any and all of our questions. Thanks again, Dan!

Selena · 16 June 2022

Agent replied · 15 June 2024

Dear Selena, congratulations on buying your first home. I wish you many years of happiness in your home. Thank you for reviewing Dan and the Team at Brockley. Regards Simon

5/5

Google

We would highly recommend Conrans Brockley. Guy, Dan and Felix acted on the sale of our flat and we were really pleased with the professional, friendly service throughout the whole process, from the first viewing through to completion. I would highlight in particular the quality of the marketing pack and the regular updates as we approached exchange which can obviously be quite a stressful time! We are very happy with our choice of working with Conrans on the sale.

Allan · 16 June 2022

Agent replied · 15 June 2024

Hi Allan. thanks you for your lovely review of Dan, Felix and Guy. They are a formidable team at Brockley. Warmest regards Simon

5/5

Google

We worked with Florence to buy our home and she was so lovely! Really kind and no bullsh*t, which we appreciated so much. Communication and viewings were easy and great. Thank you!

E · 6 April 2025

Agent replied · 26 April 2025

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Felix and Joey were super communicative and helpful throughout our buying process and worked hard to get us the completion date that we needed. It was our first house purchase and it all went really smoothly on their end. They also had a great sense of humour which was needed at times! Would highly recommend Conran to those buying!

Grace · 17 January 2024

Agent replied · 15 June 2024

Thank you for your review Grace and congratulations on your first home! Buying can be a bumpy process so delighted to hear yours was smooth, and with some added humour too! Regards Kelly

5/5

Google

Conran helped me sell my flat earlier this year and it was hands down the best experience I have ever had with an Estate Agent - can't recommend them highly enough. Felix was pro-active and patient and really helped to keep things moving - he, and Guy, made the process stress free.

Hannah · 25 May 2024

Agent replied · 15 June 2024

Dear Hannah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I'm in the middle of a purchase, via Conran, and Calum Bye has been absolutely excellent to deal with. Highly reccomended!

George · 16 July 2025

Agent replied · 16 April 2026

Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

EXCELLENT

Not much to say other than Owain Wilson has been absolutely superb in supporting with any queries I have.

Aishat · 28 July 2025

Agent replied · 4 June 2026

Dear Aishat, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma

5/5

Trustpilot

Debbie has been amazing and all the…

Debbie has been amazing and all the team there are very professional and helpful.

Customer · 17 September 2025

Agent replied · 24 December 2025

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

We had a fantastic experience with Conran Brockley, and in particular with Dan Sharpe. Dan was very professional, highly personable, made the upmost effort to chase everyone that needed chasing and to come back to us to give us timely responses with answers to our pending questions. The process of buying our property with Dan took several months - but thanks to Dan's hard work the whole process went incredibly smoothly. I would also like to flag the professionalism of Conran versus our employed agents - I felt that they were leagues better - and I would be highly recommending them over the competition.PositiveProfessionalism

Oliver · 27 August 2021

Agent replied · 15 June 2024

Hello Oliver, thank you for choosing Conran to facilitate your purchase through. I am so happy Dan looked after you well and please do let us know if there is anything else we can do for you. Enjoy your new home. regards Simon

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Conran Estates's Google reviews

Questions about Conran Estates London

How many reviews does Conran Estates London have?

Conran Estates's London office has 404 reviews across two platforms: 314 on Google, 90 on Trustpilot (across the whole business).

What is Conran Estates London's rating?

Conran Estates London is rated 4.9 out of 5 across all 404 reviews, and 4.9 out of 5 on Google from 314 reviews.

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.

Where is Conran Estates's London office?

Conran Estates London, 180 Brockley Road, London, SE4 2RR.

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