Trusted Agent profile · London

Conran Estates London reviews

★★★★★ Excellent

404 reviews across 2 platforms

180 Brockley Road, London, SE4 2RR

Conran Estates's office in London, at 180 Brockley Road, is rated 4.9 out of 5 across 404 reviews on two platforms, including 314 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

314

Reviews on Google

This office

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Arrived at Conran's not sure what to expect but found a wonderfully kind, caring, knowledgeable group of people there. In particular Fahmeda Salik was very calming at such a stressful time! Fahmeda negotiated the mad Lewisham traffic for me to view properties, answering any question I asked and I did ask a lot of questions and took me to my dream flat. Thank you!

Sharon · 16 June 2020

Agent replied · 15 June 2024

Thank you so much for your wonderful review Sharon. I have passed this onto Fahmeda, who is thrilled. Enjoy your dream flat. Regards Simon

5/5

Google

Conran are highly recommended - we worked with Felix and Joey to purchase our first house and they were personable, communicative and informative around the overall process. Genuinely nothing I could suggest to improve

Mark · 17 January 2024

Agent replied · 15 June 2024

Thank you Mark for your kind review. I'm delighted to hear you received great service from us. Congratulations on your first home! Regards Kelly

5/5

Google

Felix was extremely personable and professional. Felix helped greatly in the chasing of sellers and their solicitors as well as mediating negotiations fairly between us and the sellers. Overall we had a very positive experience with Conran and would recommend.

Chris · 20 August 2023

Agent replied · 15 June 2024

Thank you Chris. I'm glad Felix was of great help to you during your sale process. Thanks for the recommendation! Regards Kelly

5/5

Google

Very pleased with the personable service I received from Conrans in Brockley. I initially contacted a number of competing estate agents to market my property for sale. All others stayed for 10 minutes with some printed market stats which did not reflect my goals, or the standard of my recently refurbished flat. Guy took the time to run through the local market on screen and show examples where they had marketed a unique product correctly, to the right people, to achieve the sale price they wanted. My sale principles were respected, and I never felt forced into anything. Great help from Felix and Joey who initially visited to discuss the property highlights, and also helped to navigate the sale with regular contact throughout. We plan to use the team again for my girlfriends property in the future.

Ryan · 16 February 2024

Agent replied · 15 June 2024

Dear Ryan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Guy, and hope we can help again in the future. Kind regards, Sarah, Customer Relations Team.

5/5

Google

Felix was ace - he showed me around 3 flats last Saturday and was kind, informative and very helpful. Excellent service. He even went out his way to pick up my daughter en-route. Brilliant, thank you

Matt · 18 November 2023

Agent replied · 15 June 2024

Thank you for your review Matt. Felix is ace! I'm glad your viewing experience was so positive and I hope we can find you what you are looking for. Regards Kelly

5/5

Google

Overall, I had an excellent experience working with Conran. They were professional, helpful, and generally responsive throughout the process. In particular, Asiah helped with keeping in regular communication with my buyer and solicitor. I would certainly work with them again in future house sales/purchases.

Caitlyn · 16 July 2025

Agent replied · 16 April 2026

Dear Caitlyn, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Felix was extremely professional, knowledgeable, and understanding. He was clear and transparent, which meant I felt comfortable from the outset. Follow up was timely and attention to detail paid. Would highly recommend.

Elizabeth · 17 January 2024

Agent replied · 15 June 2024

Dear Elizabeth, Thank you for your kind comments regarding Felix and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Joey, Guy and Felix were excellent. Very professional, good advice, quick to respond, diligent to follow up and always accommodating. Thanks guys for a great purchase process!

Simon · 16 April 2024

Agent replied · 15 June 2024

Dear Simon, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Super friendly and approachable Brockley team. Felix is very professional and always ready and responsive at accommodating any request. Perfect experience!

Alessandro · 27 July 2024

Agent replied · 26 August 2024

Dear Alessandro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I would highly recommend heading to Conran to buy any property. I bought my first flat from their Brockley branch in October and the agent I dealt with, Felix, was a great help throughout the whole process, he was reliable, gave me great advice, chased the sellers when needed and prompted me when I needed to action anything because as a first time buyer I was pretty clueless. We turned the whole thing round in 9 weeks which would not have been possible without their help.

Sarah · 18 December 2023

Agent replied · 15 June 2024

Thank you for your glowing review, Sarah. It is always lovely to hear that we are doing our good job, and Felix a great agent. Congratulations on your first home! Regards Kelly

5/5

Trustpilot

Debbie Lewis at Conran

Debbie Lewis became my point of contact at Conran and has been incredible from the outset. She is very communicative, keeps me informed of any changes and a pleasure to work with.

Natasha · 30 October 2025

Agent replied · 24 December 2025

Dear Natasha, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

The team is really helpful

The team is really helpful. Our point of contact, Mr Owain Wilson, was always very prompt in responding to queries and concerns. We have had a good experience with the agency during our tenancy period of 2 years.

Sikha · 28 August 2025

Agent replied · 4 June 2026

Dear Sikha, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We both sold and purchased properties in the past 12 months with Conran, and were impressed throughout by the diligence and personable approach taken by everyone on the team. We often popped into the office if passing to check for updates, …

Rhys · 16 July 2025

Agent replied · 16 April 2026

Dear Rhys, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Felix at Conran Estates Brockley was a life saver for me today, printing and certifying essential documents when all the paid-for printers nearby were broken. He was so helpful and efficient, even though there was nothing in it for him. What a lovely chap and a lovely Estate Agents. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Lesley · 27 August 2021

Agent replied · 15 June 2024

We are always pleased to help our locals Lesley. Thank you for the review. Regards Simon

5/5

Google

Conran were great helping us purchase our first property. Felix was our estate agent and he was really helpful, always made sure he responded to our emails and chased the sellers up when necessary. We completed and exchanged with as little stress as possible thanks to Felix.

Alice · 8 October 2024

5/5

Trustpilot

Oh what an amazing service!

Oh what an amazing service!Agent Lorraine Karin was so friendly, professional and highly knowledgeable.I wish I had the opportunity to use her service again 🤩Highly recommend

Alexander · 28 March 2024

Agent replied · 16 June 2024

Dear Alexander, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

We bought our first home through Conran and Felix was super supportive and professional throughout the process. Thanks!!

Hannah · 19 August 2024

Agent replied · 26 August 2024

Dear Hannah, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team

5/5

Google

Guy and the team at Conran Brockley were fantastic throughout. They made the often stressful process of buying a home easy and were always on hand to answer any questions and queries. I'd highly recommend Conran Brockley.

Rick · 16 June 2023

Agent replied · 15 June 2024

Hi Rick, thanks for the lovely review for Guy and his team at Conran Brockley. Regards Simon

5/5

Trustpilot

Good job

We have had a few problems with our tenets. But with the help of Danielle and the team from Conrans Charlton they were all sorted very professionally and quicklyKind regards Iwona

Iwona · 13 November 2023

Agent replied · 16 June 2024

Dear Iwona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Just bought a house with Conran as the estate agents, and had very good service from Guy, Joey and the team at Conran . All the best .

Jerome · 17 January 2024

Agent replied · 15 June 2024

Thank you for your 5* review Jerome and congratulations on your new home. Regards Kelly

5/5

Google

I bought my flat through Conran and was very pleased with their services. Felix and Guy were kind, respectful and responsive. They kept me posted on all steps and supported me throughout the complex buying process.

Camille · 16 June 2023

Agent replied · 15 June 2024

Thank you for your review Camille - the buying process is most certainly complex so I am delighted we were able to support you. Regards Kelly

5/5

Trustpilot

Great Service

Owain in Lettings has consistently provided excellent service throughout our time working with him. He’s incredibly responsive, clear in his communication, and always professional. It’s been a pleasure dealing with someone so reliable and easy to work with.

Romy · 29 July 2025

Agent replied · 4 June 2026

Dear Romy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Rob from Conran is a great agent. He is attentive, knowledgable and organised which has not been the case with other agents I have used. He assisted and took a leap of faith in my in what was a complicated transaction for a number of reasons which we successfully managed to complete on. I’m sure we will be interacting again.

Chris · 15 October 2024

Agent replied · 22 October 2024

Dear Chris, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

We met a LOT of estate agents during our house hunt and each experience was very different. We immediately felt at ease with both Charlene and Felix at Conran so we were really pleased that we ended up buying with them. Their whole team are very responsive and understanding, which is really important for first-time buyers in particular because it can be a very overwhelming process. If you are looking in the Brockley area, I would definitely recommend using Conran.

Jen · 19 September 2023

Agent replied · 15 June 2024

Thank you for your review Jen. I am delighted to hear that your experience with Conran was so positive and different from other agents, especially as a first-time buyer. Wishing you much happiness in your new home. Regards Kelly

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Conran Estates's Google reviews

Questions about Conran Estates London

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.

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