Every review we hold for the London office, from every platform, shown as written. First names only.
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4/5
GoogleTerence is my property manager at Complete. He is very responsive to queries, and I always get the sense that he is trying his best to address our needs as landlords. He's been the best Property Manager I've had at Complete (and I've had at least 3).
Chan Β· 31 July 2018
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1/5
GoogleYou happily taking a β new property β then you find out itβs fully packed with the worst quality appliances and bad quality furniture. Than when you make some small damages and you leave the property they will deduct all your deposit with unreasonable costs even that you have to pay over your deposit... when your washing machine breaks down did not get a new one for more than 6 weeks. When they needing to pay your dry cleaning bill, of course the payment never happened. Never choose this agency, they donβt care about your tenancy or tenants at all.. typical ripping off agency.NegativeResponsiveness, Quality, Professionalism, Value
Attila Β· 20 June 2022
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5/5
GoogleSafiyya has been quite proactive and helpful in resolving any issues related to the property.
Salman Β· 1 December 2023
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5/5
GoogleShe actively helped us. I got a flat first time in London. There were many difficulties, but she responded right away.
Hyeyeong Β· 30 June 2023
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5/5
GoogleComplete have been managing our properties for a few years now and Ashleigh has been brilliant!
Shalu Β· 1 November 2023
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5/5
GoogleWe would like to thank Complete LTD for the 2.5 years of managing our tenancy in a very professional way. We would also like to thank Gary Isaac for his very fast response to all of our problems during this period. Thank you !
Rocky Β· 28 July 2019
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5/5
GoogleWhole transaction went smoothly. Nice company and incredible staff.
Aun Β· 13 December 2025
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5/5
GoogleKirsty has been very professional in handling my enquiries and issues about the property. Her quick response offered me a peace of mind knowing soneone who care!PositiveResponsiveness, Quality, Professionalism
Leung Β· 25 August 2022
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5/5
GoogleMy property management agent Terry Lane is very proactive in handling issues coming out from the my buy-to-let property in London. He is switched on and reacts to & resolves issues proactively and expediently. He can help a foreign based landlord like me rest assured.
Alan Β· 31 July 2018
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5/5
GoogleMy partner and I have just moved in a new property managed by Complete Prime Residential. The property manager Alina Stancila has been very professional and helpful, dealing promptly with any questions and issues that we have had. Great work!
Daniel Β· 24 August 2020
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5/5
GoogleI would like to appreciate the last changes at Complete Co (Margaret Street) when Alina Stancila started caring of our apartments.She is very polite and responsible person and I like her approach to any issues referring to our apartments. Thank you Alina! Bohuslav
Bohuslav Β· 11 July 2019
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5/5
GoogleJodie was amazing in helping us resolve our problems quickly! Very thankful for all her help and attention. Thank you!ππΌ β¦
Aaron Β· 1 May 2023
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5/5
GoogleI would like to thank Lizzie for her excellent services, her support is timely and helpful. Since she took over my account, she has helped me to clarified and resolved a number of issues which had been outstanding for months. Thanks, Lizzie.
SN Β· 28 July 2019
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5/5
GoogleI recently had a great experience with Complete. Reni made sure the the process goes though smoothly with no blockages. It was indeed a very easy move. Thanks.PositiveResponsiveness, Professionalism
Vinayak Β· 20 June 2022
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5/5
GoogleAshleigh is very helpful and always very quick to reply. She has great communication skills and is always happy to help.
Margarita Β· 1 April 2023
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5/5
GoogleAdam Carter, our property manager, has made our renting experience incredibly smooth and easy, especially at the end of our tenancy. Since he started looking after our flat any issues or questions were resolved/answered quickly and professionally. I would highly recommend Adam.
Patrycja Β· 31 July 2018
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5/5
GoogleMy partner and I have just moved in a new property managed by Complete Prime Residential. The property manager Alina Stancila has been very professional and helpful, dealing promptly with any questions and issues that we have had. Great work!
Daniel Β· 8 February 2020
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5/5
GoogleWe would like to thank Complete LTD for the 2.5 years of managing our tenancy in a very professional way. We would also like to thank Gary Isaac for his very fast response to all of our problems during this period. Thank you !
Alexandru Β· 31 July 2017
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5/5
GoogleComplete Prime, and our property manager, Adam Carter, have made our renting experience and smooth and easy as possible. Adam is quick to respond to any questions and gets issues sorted quickly and professionally. Happy to be a customer of Complete!
Chris Β· 28 July 2019
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5/5
GoogleShamira has been really great, very professional, responds quickly to all my quest and has made the move a smooth transition for me.
Amro Β· 1 January 2023
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5/5
GoogleCouldnβt be more happier with the service provided by complete prime, Reni was absolutely amazing in ensuring we moved in by our specified date & kept us regularly informed of all progress being made. Highly recommend their services
Jaime Β· 30 July 2020
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5/5
GoogleJessica has been of great assistance and very knowledgeable in her job! Keep up the good work
Temitayo Β· 30 June 2023
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3/5
GoogleFlat viewing and negotiating part went smoothly (thanks to Hisham for this). Just one disappointing part is that the flat was not professionally cleaned before we moved in and had to wait 3 days before the professional cleaners came in.
Chanipa Β· 28 July 2019
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5/5
GoogleShamira Dar is lovely, she is very helpful and kind and always gives me helpful information, she is fab! Kim
Kim Β· 2 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.