5/5
TrustpilotA very professional team
A very professional team, with strong knowledge of the local property market. Very attentive to the clients requirements. Highly recommended
Trusted Agent profile · London
Cluttons London reviews
★★★★★
183 reviews across 2 platforms
73 Sloane Avenue, London, SW3 3DH
Cluttons's office in London, at 73 Sloane Avenue, is rated 4.2 out of 5 across 183 reviews on two platforms, including 74 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleAmazing services. Very positive energy at the office. I worked with Thomas and everything went very smoothly. From the process of renting to receiving the property everything was fantastic. Thank you!
5/5
GoogleWe have recently moved into a property in Battersea, and I must say I have been blown away by the support I’ve received from our estate agent Harry. He’s gone above and beyond to sort out all problems we have encountered. He made it a very easy and smooth move. I can say for sure that we will be using Cluttons again, and definitely when we look to buy next year!
5/5
TrustpilotWe purchased a flat through Cluttons…
We purchased a flat through Cluttons Tower Bridge and received excellent guidance and support. We are first time buyers in the UK and benefitted greatly from the excellent communication from the agent, Bryn Jenkins.
5/5
TrustpilotThank you
Thank you Brooke D. and the team for being so helpful and answering my questions.
5/5
TrustpilotAvailability
Matt has been always available and made me aware straight away of new properties.
5/5
TrustpilotAbsolutely fabulous
Absolutely amazing. I liaised with Brooke at Tower Bridge. She was fantastic and really helpful and very proactive. I have dealt with so many agencies in the past, but in the future I only want to deal with Cluttons.
5/5
TrustpilotVery smooth London rental
Very smooth working with them on a rental in London from beginning to end.
1/5
TrustpilotDodgy tenancy terms
Tenants who rent via this agent beware. Cluttons by default put a clause in tenancy agreement which obliges tenant to hire professional deep clean other wise they will deduct cleaning cost from deposit. However, it was obvious that before my move in the property was not professionally cleaned before. Basically they are just putting the burden of cleaning the property on tenant's shoulder. Had to go on TDS and dispute for the cleaning charge.Pay extra attention on tenancy agreement when renting with this agency.
5/5
TrustpilotMatt Dharshi it’s an amazing real state…
Matt Dharshi it’s an amazing real state agent. He quickly follows up, provide answers and guides you throughout the process - going above and beyond to help you find the perfect accommodation. Best in London and 100% recommended.
5/5
GoogleI've been a tenant with Cluttons Chelsea for a year and I'd definitely recommend this agency! Always very supportive, respectful, friendly, and quick to respond to any enquiries. Special thanks to Michelle Hartshorn for supporting me through my tenancy!
5/5
Trustpilotgreat experience
I had a great experience with this agency. The managers are helpful, always in touch and make follow ups regularly
5/5
TrustpilotOur second sale through Cluttons
We recently sold a second property through Cluttons Tower Bridge. Coincidentally we bought this property through Cluttons 17 years ago. The agents were very helpful with a difficult buyer and went above and beyond to make sure the deal went through. If we wanted to buy another property in the area we would definitely go back to Cluttons.
5/5
TrustpilotJustice was great!
Great service! Justice helped me a lot and was professional, patient, and easy to work with. I’m very happy with the experience and would recommend.
5/5
GoogleBoth Thomas (Tom) and Michelle were incredibly helpful in securing my rental property, pushing through the admin and supporting my move. Could not thank them and the whole team at Cluttons, Sloane Avenue branch enough. Professional, helpful and moved quickly to secure and close. Thank you all!
5/5
GoogleVery smooth and professional all the way through. Excellent communication
1/5
TrustpilotAvoid them at all costs!!!
I have never experienced such utter chaos. Cluttons have absolutely no idea how to manage a tea party, let alone a property. They lost check-in documentation, they didn’t respond to multiple repair requests, and your point-of-contact changes on a monthly basis!Absolutely impossible to reach anyone over the phone. Their high staff turnover is a clear indication of the chaos internally! Avoid them at all costs!
5/5
TrustpilotMatt is extremely professional and very…
Matt is extremely professional and very hard worker.
1/5
TrustpilotCowboys to avoid
Please, please if you are taking the time to read these reviews because you’re considering any interaction or business with this underhanded cowboy company take heed! From soaring, unjustified or explained management fees, to being uncontactable, not assessing pressing issues and charging for maintenance issues that don’t exist and a disappearing sinking fund, our list of problems due to their mismanagement is huge. When we have asked for an audit of their expenditure of OUR money they say they audit themselves! Do not get involved with anything that gives them access to bill you.
5/5
Trustpilotrent
Matt Dharshi played a very significant role in our process of renting a house. He did his best to help us communicate with the landlord and provide the necessary material proofs.
5/5
TrustpilotMatt is the best agent!
Matt is the best agent!! 4real
5/5
TrustpilotExcellent local service
I have used Cluttons Islington to both manage a rental property and help in the sale of the property. Chris, James, Hamish and the whole team have been incredibly helpful over many years of work together. They provide a personal service and invest extra effort to help resolve any issues. Highly recommended to all.
5/5
TrustpilotCluttons found us a flat
Cluttons found us a flat - I enjoyed living there for a year. A special mention needs to be given to Matt and Brook - Thank you for the service.
5/5
GoogleI've been a tenant with Cluttons Chelsea for a year and I'd definitely recommend this agency! Always very supportive, respectful, friendly, and quick to respond to any enquiries. Special thanks to Michelle Hartshorn for supporting me through my tenancy!
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