5/5
GoogleWorked with Chealsie - super helpful finding out apartment and coordinating the move. Rather painless experience.
Trusted Agent profile · London
Cluttons London reviews
★★★★★
173 reviews across 2 platforms
73 Sloane Avenue, London, SW3 3DH
Cluttons's office in London, at 73 Sloane Avenue, is rated 4.1 out of 5 across 173 reviews on two platforms, including 64 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotOutstanding Support for My Move to London
Gemma was absolutely fantastic throughout my property search in London. From our very first interaction, she was incredibly communicative, responsive, and attentive to my needs. I was in a unique situation relocating from the US to the UK, and she went above and beyond to make the transition as smooth as possible.
5/5
TrustpilotMatthiew Darshi was quick enough to get…
Matthiew Darshi was quick enough to get the contract ready and have us view the apartment. Appreciate his help and he even provided clear videos to give us a tour and kept us in the loop at all times.
5/5
GoogleUtterly impressed by the service that Jay at Cluttons gave to us to sell our flat. We'd had a long struggle previously with other estate agents but Jay made the whole process completely seamless. He is not only incredibly knowledgable about the field he works in but also incredibly lovely and both ourselves and the now new occupiers of the flat could not be happier. Highly recommended
5/5
TrustpilotAn easy flat finding process
We worked with Tom at Cluttons Chelsea to find a new flat and had a great experience. Tom was super responsive and helped us secure a flat in a couple of days. He had great advice about the flat and helpful guidance about the offering process. Couldn’t have asked for a better flat hunting experience!
5/5
GoogleI had an excellent experience working with Chealsie Wild. From the very beginning she was supportive, attentive, and made the entire process so much easier than I ever expected. Even though I was managing everything from Lebanon, she took care of every detail and guided me step by step. She was always quick to respond, patient with my questions, and went above and beyond to make sure everything went smoothly. Thanks to her dedication and professionalism, I was able to secure my apartment without stress. I’m truly grateful for all her help and highly recommend her to anyone looking for an agent who genuinely cares.
5/5
GoogleChealsie Wild has been an amazing agent, professional, responsive, and always going above and beyond. She made everything smooth and stress-free, and I felt fully supported throughout. Highly recommend her!
5/5
TrustpilotExcellent service from Justice, clear and efficient
I visited the Islington office to make an enquiry and Justice was fantastic. She explained everything clearly, was very professional, and dealt with my questions quickly. Excellent service!
5/5
TrustpilotGood customer support (flat acquisition)
Matt Dharshi was incredibly helpful, answered all questions patiently and coordinated with rest of the team smoothly to help us secure a brilliant flat and sort out any problems we had.
5/5
TrustpilotButlers Wharf Building Sale SE1
We used Cluttons at Tower Bridge to sell our 3 bedroom apartment in Butlers Wharf . Thanks to George Barker for a targeted off market sale completed in under 3 months with efficiency and professionalism (and excellent marketing photographs). We would highly recommend .
1/5
TrustpilotLandlords beware.
Renter - chose to move out because of experience of managing agent renewing contract for own financial gain and manipulating everything we as tenants said.
Agent replied · 3 June 2026
Hello, thank you for taking the time to share your feedback. We’re sorry to hear about the issues you experienced. We take all concerns seriously and would really appreciate the opportunity to discuss your experience in more detail. Please feel free to contact us at customerfeedback@cluttons.com with any further comments or suggestions you’d like to share, and a member of our team will be in touch.
1/5
GoogleVery poor service by Clinton’s in Chelsea, insist on using their own contractors and surveyors for jobs who charge excessively, their contractors did a very poor job and were also rude to me on several occasions.
Agent replied · 16 April 2026
Dear Louise, We’re really sorry to hear about your experience. If you’re happy to do so, we would welcome the opportunity to speak to you about this. Please contact cs@cluttons.com and a member of our team will be in contact. Cluttons
5/5
TrustpilotBhavika is a nice advisor
Bhavika is a nice advisor. She was friendly and professional. I successfully got the place to rent thanks to her.
5/5
TrustpilotRecommended
Efficient, friendly and helpful advice and assistance with sale of property from first point of contact to completion. Prompt response to any queries and assistance to proceed to completion by George Barker and Bryn Jenkins. Thank you.
5/5
TrustpilotDeal with problems enthusiastically
Matthew Dharshi is a very responsible rental agent. He responded promptly and always patiently helped me solve my rental problems. Thank you.
5/5
GoogleI have rented my most recent property from Cluttons, Chelsea. The process was smooth, efficient and easy to follow, from start to finish. Philippa was the main agent I was in contact with and she was available around the clock - all my questions were answered and she worked extra hard to ensure I could move in ASAP. I can’t thank the team and Philippa enough for their support in helping me find my new place! I would recommend them to anyone looking to make their move that bit smoother and less time consuming.
5/5
GoogleI have rented an apartment in Chelsea through Cluttons in Sloane Avenue. All the staff were really nice and súper profesional. In 10 years in London abs changing 10 times and dealing with many agencies, these guys were just amazing. Very responsive, caring and helping all the time. Special mention to Michelle, Tom, Philippa and Alys who were in contact with me during the year and specially during the move out period which is normally busier organising viewings and providing instructions for check out. Very very high recommended these guys to any person interested to rent an apartment in the area, there are many agencies in the area/street but the Cluttons staff are simple the best.
5/5
GoogleMy recent experience with the Cluttons team in particular Gemma Allen has been flawless. Her efficient way of communication and handling the negotiation was extremely efficient and timely and I cant thank her enough for the smooth handling of the task on hand, especially important for somebody like me who is living abroad and depend on a reliable partner. So well done and keep up the great work.
5/5
GoogleWe have just completed a rental renewal of our flat in Chelsea , the service we have received from Michelle Hartshorn has been exemplary, she negotiated for us with our tenant to produce a fair uplift and then provided an excellent recommendation for an electrical contractor who has upgraded our flat to the latest regulatory standard , we are extremely pleased and grateful , keith and debbie rutter
5/5
TrustpilotThe team at Cluttons is amazing and…
The team at Cluttons is amazing and found me the perfect studio! Special thanks to Rebecca for her help.I highly recommend this agency. I feel so at home living here, and they provide excellent service whenever I need anything :)
5/5
GoogleI had an exceptional experience with Tom at Cluttons Real Estate. His honesty and dedication had made the apartment letting process smooth and stress-free in comparison to other agencies in the area. He was always available to take my calls and his knowledge of the market was impressive. I highly recommend Tom for his outstanding service and would give him a 5-star rating without hesitation.
5/5
TrustpilotThank you for the experience
I’ve been looking at a few options including Islington and came across Cluttons, and I have to say my experience with Justice really stood out. She gave me some great recommendations and answered my questions in such a helpful way. I usually get a bit nervous going into branches but she was so lovely and welcoming that I felt completely at ease.
5/5
TrustpilotA very professional and personal…
A very professional and personal service from Verity and the team at Hyde Park. It’s refreshing to work with an agent who listens to the landlord as well as providing sound advice and solid representation. Strongly recommended.
5/5
TrustpilotExcellent service
Matthew Dharshi went above and beyond to help secure us our rental property. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cluttons London
How many reviews does Cluttons London have?
Cluttons's London office has 173 reviews across two platforms: 64 on Google, 109 on Trustpilot (across the whole business).
What is Cluttons London's rating?
Cluttons London is rated 4.1 out of 5 across all 173 reviews, and 4.7 out of 5 on Google from 64 reviews.
Where is Cluttons's London office?
Cluttons London, 73 Sloane Avenue, London, SW3 3DH.
