Trusted Agent profile · London
★★★★★
2,217 reviews across 2 platforms
Level 6, More Place, London, SE1 2DA
Clarion Housing Lettings's office in London, at Level 6, is rated 3.4 out of 5 across 2,217 reviews on two platforms, including 657 Google reviews rated 1.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotTypechat
Straight through to typechat to a human. Situation sorted.
Good morning Rita,Thank you for taking the time to share your experience of our web chat service, great to hear we could assist. Please contact us again via web chat if we can be of any further assistance.Kind regards, Emma
5/5
TrustpilotVery quick and efficiently dealt with…
Very quick and efficiently dealt with my enquiry online
Good AfternoonThank you for leaving a great review for Clarion. We are so pleased to hear that your enquiry was handled so well today. We do hope you enjoy using our webchat service again in future.Kind RegardsNatalie
5/5
TrustpilotI connected with someone quickly and…
I connected with someone quickly and they looked into my enquiry
Good morning Catherine, thank you for your review. I am glad that this was of assistance to you. Kindest regards, Carol
5/5
GoogleHad the pleasure of having my repair enquiries booked and scheduled by Ruth Jones. She was great and a good representation of this company.
1/5
GoogleAwful! Quick enough to chase you for rent payments but not quick enough to complete repairs to a house that's falling apart! Not to mention a house with children in! Awful housing association!
5/5
TrustpilotVery efficient
Very efficient Extremely easy to use Helped me with my problem straight away
Hi E K - Thank you for leaving a great review for Clarion. We are so pleased to hear that the advisor was able to support you with your query especially during this time whilst the system is down. Thanks once again and we do hope you enjoy using our webchat service in future - Kind Regards, Pris
1/5
Googleid avoid any building looked after by clarion, dont care at all for your safety and wellbeing
5/5
TrustpilotAnswered quick and gave all the info I…
Answered quick and gave all the info I required
Thank you very much Paul for taking the time to leave a five-star review after using our online services, it's great to hear your feedback. Please do contact us again via web chat, if there is anything further we can help with. Kind regards, Emma
1/5
GoogleWater coming through my bedroom ceiling from flat above 5 hrs waiting for emergency 10.pm at night gave up. Called next day sent put a man who said his not a plumber??
5/5
TrustpilotThanks for ur help
Lovely lady went out her way to help me very easy to talk to
Hi Christine - Thank you very much for leaving a positive review after contacting us today. The team will really appreciate your comments so I'll pass it on to them now! - Kind regards, Kate.
5/5
TrustpilotThank you Laureen
A short wait to talk to advisor. My question answered quickly and all sorted out.
Good MorningThank you for leaving a great review for Clarion. We are so pleased to hear that Laureen was able to assist you with your enquiry. We shall ensure your great feedback is passed on.Kind RegardsNatalie
1/5
TrustpilotIt like talking to BBC how they keep…clowns
It like talking to BBC how they keep repeating films
Good afternoon Den and thank you for your review and we'd love the chance to help with anything so please reply to the message that I've just sent you (via Trustpilot) - Many thanks, Kate.
5/5
TrustpilotThe chat feature was easier than trying…
The chat feature was easier than trying to call. Answered quickly and my issues sorted.
Good morning Gaffgal and thank you for the positive feedback after your webchat today and it's really good to hear that you found it easier than calling us. Kind regards, Kate.
5/5
TrustpilotWendy from the repairs team was…
Wendy from the repairs team was helpful and kind.
Good morning Merle, thank you for your review. I will share your kind words with Wendy. Kind regards, Carol
5/5
TrustpilotVery helpful
Just very helpful with enquiry
Good morning Tina and thanks for taking the time to leave a positive review after chatting to us online - Kind regards, Kate.
5/5
TrustpilotDebbie handled my issues with ease…
Debbie handled my issues with ease can't fault her or the system
Good afternoon Paul - Thank you for your 5 star review! We are really delighted to hear your thoughts after using the webchat service. I am so pleased that Debbie was able to support you and help you with your query- I'll send this on to her so she can see your lovely comments. Thanks again and best wishes, Pris.
5/5
TrustpilotHelp
Thankyou Hollie for your help,she very efficient and helpful.
Hello Linda, thank you for taking the time to review our online services, so glad Hollie was able to assist. Kind regards, Carol
5/5
Trustpilotdid not have long to wait query answer…
did not have long to wait query answer quickly
Hi Bates, thank you for the review and I'm glad you're enjoying the service. Kid regards, Jon
5/5
TrustpilotShe was polite
She was polite, nice had helpful
Good afternoon Miranda, thank you for your review. I am pleased to know that our online team were of help to you. Kind regards, Carol
5/5
TrustpilotHelpful
Helpful. Done straight away what i asked for.
Thank you Kristina for taking the time to review our online service, so pleased we was able to help with your request. Kind regards Emma
5/5
TrustpilotVery hdoor reoairelpful sorted first time
Very helpful sorted first time
Hi Peter,That's great to hear, so pleased we could help - thank you for your review.Kind regards, Emma
5/5
TrustpilotRepairs
Quick service and quick response
Good MorningThank you for leaving a great review for Clarion. We are so pleased to hear that you found the service so quick. We do hope you enjoy using our webchat service again in future.Kind RegardsNatalie
4/5
TrustpilotRepair
Repair work and got reply from the support team
Good Morning AndrewThank you for leaving a great review for Clarion. We are so pleased to hear that you was able to raise your repair with the team. We do hope you enjoy using webchat in future.Kind RegardsNatalie
5/5
TrustpilotQuery dealt with quickly
Wendy dealt with my query quickly and politely.
Good Morning SharonThank you for leaving a great review for Clarion. We are so pleased to hear that Wendy was able to assist you with your enquiry. We do hope you enjoy using our webchat service in future.Kind RegardsNatalie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Clarion Housing Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
