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★★★★★
35 reviews from tenants · all 102 reviews
21 Grosvenor Place, London SW1X 7EA
35 reviews of CityWest Residential's London office come from tenants, rated 4.5 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
35 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsGreat service and efficient communication.
Our agent, Diego Bottigliero, has provided an efficient service to us. He helped us every step of the way, both before and during the tenancy. It was also very easy to communicate with him, both through emails and phone.
1/5
View AgentsTerrible and no idea what professional means
These people use all manipulation strategies possible, they lie about everything, once you give them any money they simply stop replying to anything and solving issues with a rented flat through them is the worst nightmare imaginable.
5/5
View AgentsQuick, friendly and efficient
It's my first time renting in London and the whole process was much smoother than I'd anticipated. The agent was very prompt in responding to every query I had and gave helpful advice.
5/5
View AgentsPerfect service, awesome branch!
I had a very quick and excellent service, just one week to get the flat, very detailed inventory and cleaning! My agent was Diego very quick, gentle and professional! Super recommended :)
4/5
View AgentsReview of agent Egle Navajauskaite
Very kind, explained everything very well, and reply to my emails very quickly. Very helpful in general.
5/5
View AgentsJames is a top agent
Very helpful and honest. Clearly works for his clients and he goes the extra mile.
5/5
View AgentsExcellent Service
Excellent Service! Diego Bottigliero 100% Professional!
5/5
View AgentsEverything perfect Jurgita was great.
Rating only, no written review.
5/5
View AgentsWas very helpful
Rating only, no written review.
5/5
View Agentsgood service
Rating only, no written review.
5/5
View AgentsHelped a lot of my application and very cautious
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
35 reviews from tenants, rated 4.5 out of 5 on average. For example, BG wrote: "I contacted Diego Bottigliero for the first time on the 2nd of August for one of the properties he was proposing. The property was not available anymore, but ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.