Trusted Agent profile

Churchill and Mathesons Estate Agents London reviews

3.7

★★★★★ Good

190 reviews across 2 platforms

18 Old Oak Common Lane, London, W3 7EL

Churchill and Mathesons Estate Agents's London office at 18 Old Oak Common Lane is rated 3.7 out of 5 across 190 reviews on two platforms, including 186 Google reviews rated 3.7.

Google logo

3.7 / 5

186

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Mustafa has been professional, friendly and supportive throughout the whole process which helped our family. I would like to also thank Stuart for his support and engagement in the case which came to a fruitful conclusion.

Ad · 13 June 2022

5/5

Google

Great service. A wonderful and helpful team that are always happy to help especially Mia who helped me through the whole renting process. She really made first time renting easy and stress free. Thank you.PositiveProfessionalism

FM · 13 June 2022

5/5

Google

Was great dealing with these guys! Simon was lovely and helped me throughout the process of finding a new place

M · 16 October 2023

5/5

Google

Really happy with my experience with Adriana. Super friendly, easy to deal with, and always quick to respond to any questions I had. They made the whole renting process simple and stress-free. Would definitely recommend!

K · 24 April 2025

5/5

Google

Very helpful staff, great to do business with Luis is the best

Pawel · 14 March 2024

5/5

Google

Great service! Thanks to Simon it all went smooth and now I’ve got my lovely flat!

Anna · 16 October 2023

5/5

Google

Great !! Great!! Great !!! Services…. Nice and kind staff who helps in every process to get us a house… Really appreciate Adriana for her help and support. Highly recommended…

Sujan · 4 May 2025

5/5

Google

When trying to help find an accommodation for my cousin who needed a place with a certain criteria, Mia Goncalves was patient and helpful to work through options and possibilities.

Nicholas · 13 June 2022

5/5

Google

Really professional I bought my home from them and f Think they are the local agent here in East Acton. Lovely team working here.

Jacina · 14 March 2024

Agent replied · 27 December 2024

Dear Jacina, Thank you for the 5 Star review. We appreciate your feedback. Kind Regards,

5/5

Google

I had an excellent experience with the service provided by Churchill Mathesons, especially how Nadwa was so professional and responsive with all my queries. Highly recommended!PositiveResponsiveness, Professionalism

Jackelyn · 13 June 2022

5/5

Google

Nadwa, I give her 5 stars because of her kind and cooperative nature.

Eleanor · 25 July 2024

Agent replied · 27 December 2024

We truly appreciate your feedback. Nadwa is one of our 5 Star service providers in the Lettings Management Department. The team strives to providing exceptional service, and your feedback motivates them to keep doing their best. Thanks very much.

5/5

Google

Great service throughout the whole process. Shehzaad was really helpful and answered all the questions I had about the contract and tenancy. Great lettings agent to find a property with!PositiveResponsiveness

Tor · 25 August 2021

1/5

Google

I contacted the Acton office after finding a property I was interested in early this week. I have left all my contacts details and I arranged for a viewing TODAY but the extreme inefficiency of the Staff I spoke with means that after three days I don't have an address, no emails to confirm or cancel my viewing.

Alessandra · 25 August 2023

1/5

Google

I contacted the Acton office after finding a property I was interested in early this week. I have left all my contacts details and I arranged for a viewing TODAY but the extreme inefficiency of the Staff I spoke with means that after three days I don't have an address, no emails to confirm or cancel my viewing.

Astrusale · 17 August 2023

5/5

Google

After suddenly, out of the blue, finding myself without a tenant right before Christmas I went into complete panic mode. It was like losing my job. These guys found me tenants within a day. I’m so grateful for how they managed everything for me as I don’t live close and also giving me a better rate for full management. I can now breathe a sigh of relief. A big thanks especially to Andre.PositiveResponsiveness, Professionalism, Value

Happyapple · 25 August 2021

5/5

Google

Mia is the one you are looking for. Been renting from this agency for more then 4years, always great service !PositiveProfessionalism

Golban · 13 June 2022

4/5

Google

My agent Zuzanna was so helpful.

Odette · 16 October 2023

5/5

Google

Service second to none. What an estate agent should be

Daran · 5 June 2024

Agent replied · 27 December 2024

Dear Sir, Thank you for the 5 star review, we appreciate your feedback. Kind Regards,

1/5

Google

Had an angry phone call from their branch Managing Director Roger, who was outraged when I suggested reducing the price due to a survey. We did get the price reduced, I ignored his bad and rude phone call and feel I should warn other customers be wary of this sort of behaviour. Painful, ill mannered and unfortunately I gather the vendor also had a similar experience. Was in two minds as to whether I should write a review but feel its worth warning future customers.

Will · 14 June 2019

1/5

Google

UNPEROFESSIONAL.USELESS. DO NOT TRY THEM. …

D · 16 September 2025

5/5

Google

Recently sold our house through Churchill Mathesons. Great service from start to finish from the agent, Stuart Baines. He had arranged eight viewings before the advert even appeared on Rightmove, with plenty more afterwards. Sold for a good price within a couple of weeks of going on the market. Also acted as a good go-between with the buyers and their solicitors when things got held up.

J · 13 June 2022

4/5

Google

I dealt with Churchill Agents and specifically with Mia who was outstanding comparing with many sellers whom I dealt with in my search. While others were offering me any property they have regardless if it match my request or not, Mia offered me only what is matching my request that saved my time and I got exactly what I was looking for. Also she was energetic, keep smiling so flexible to schedule view appointment sometimes after her working hours or in Saturday. I recommend dealing with her.

Bader · 14 June 2018

5/5

Google

Thanks to Mia Goncalves My deposit issues got reslovled. Great communication, highly professional staff Recommend Churchill& mathesons

Bruno · 13 June 2022

5/5

Google

I had a very smooth and easy experience with Churchill Mathesons Estate Agents during my property purchase process which they helped with renting it out as well. Andre and Mustafa at Acton branch were very helpful, easy to reach and patient, they rightly deserve a 5 stars rating. I would highly recommend the Churchill Mathewsons Estate Agents services to all my friends and family.PositiveResponsiveness, Professionalism

Amar · 13 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Churchill and Mathesons Estate Agents's Google reviews

Questions about Churchill and Mathesons Estate Agents London

How many reviews does Churchill and Mathesons Estate Agents London have?

Churchill and Mathesons Estate Agents's London office has 190 reviews across two platforms: 186 on Google, 4 on Trustpilot (across the whole business).

What is Churchill and Mathesons Estate Agents London's rating?

Churchill and Mathesons Estate Agents London is rated 3.7 out of 5 across all 190 reviews, and 3.7 out of 5 on Google from 186 reviews.

Where is Churchill and Mathesons Estate Agents's London office?

Churchill and Mathesons Estate Agents London, 18 Old Oak Common Lane, London, W3 7EL.

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