Churchill and Mathesons Estate Agents reviews

★★★★★ 5/5

Google

Reading the two reviews below, we find them an unfair representation of Churchill and therefore thought of giving my view. We bought properties from Churchill, Old Oak Common Lane. The service was friendly and informative. Subsequently we are letting properties through them as well. They work diligently and swiftly at looking for tenants. In particular, and this is something we are grateful for, they try to find suitable matches to our wishes. They found us some precious ones. The three years we have known Andre he has dealt with us in a most frank manner which was not what one might anticipate of an estate agent ;-) and we like him very much! He always lays the cards on the table even if they may not be enticing in their honesty and gives us sound advice - we value this as it enables us to make correct decisions. Churchill manages the properties for us with a good measure of common sense and there are never any difficulties contacting any of the very approachable and professional staff when we need to. It is an estate agent whom one can feel comfortable to have as a mediator. Importantly, because of their excellent communication and purposeful understanding it is possible to negotiate and overcome problems amicably. There was a brief moment in time when we fished some other agents, but rapidly found that we should stick to the best!

J · 15 June 2014

★★★★★ 1/5

Google

The company is very unprofessional they just take your money and don’t contact you. They say to you we will give you a call back however they never do they don't explain anything. I strongly don’t recommend anyone doing business with them.

Ali · 22 November 2024

★★★★★ 1/5

Google

AVOID! I was due to move into my Acton studio flat despite having a bad feeling about it. After signing all papers and picking up the keys move in day arrived. When I walked into the building the flat door was already open (?!) and after walking into the flat I realised it was still incomplete! The TV was on the floor, yet to be assembled onto the wall. The kitchen units were hanging out. A builders clothes were littered in the flat etc. I walked straight out and got my money back from these thieves thankfully so never had to deal with them again. Like I mentioned, AVOID!

HM · 12 August 2024

★★★★★ 1/5

Google

AVOID! I was due to move into my Acton studio flat despite having a bad feeling about it. After signing all papers and picking up the keys move in day arrived. When I walked into the building the flat door was already open (?!) and after walking into the flat I realised it was still incomplete! The TV was on the floor, yet to be assembled onto the wall. The kitchen units were hanging out. A builders clothes were littered in the flat etc. I walked straight out and got my money back from these thieves thankfully so never had to deal with them again. Like I mentioned, AVOID!

LA · 25 July 2024

★★★★★ 5/5

Google

The best service I have been received from letting agency. Mia Goncalves is very helpful and understand our needs and preferences very much. Most of the quality of the property are over average and with reasonable prices. Would highly recommend to everyone who are looking for new home 😊 …

N · 13 June 2022

★★★★★ 5/5

Google

I had the pleasure of renting through this agent. Mia helped me find my new and perfect home. Told Mia what I wanted and she went out of her way to help me. Highly recommend you find your new home with Chruchill Estates and if you have the pleasure of dealing with Mia you will not be disappointed. Thank you Churchill, thank you Mia.

Tania · 14 June 2018

★★★★★ 1/5

Google

FYI those who think deposit amount is getting back in time absolutely not. They keep your money and you have to fight for it. Please think before you choose this estate agents Im still waiting nearly one month.

Akku · 29 August 2025

★★★★★ 5/5

Trustpilot

Best and smoothest experience

Primehill · 12 June 2026

★★★★★ 5/5

Google

Just relocated to a new place in NW London with Shehzaad assistance-very pleased with the agency service and consultant overall. Has been an easy transfer and Shehzaad has been quickly responding to any queries, sorted cooker problems ASAP ,sorted mattress request asap,very professional approach and also kind and respectful. Would recommend to everyone else.PositiveResponsiveness, Professionalism

Vileikyte · 13 June 2021

★★★★★ 5/5

Google

I rented a flat two months ago and I was helped too much. Malique is the guy that assist me with all the process, I thank him so much for his great job. This agency in the heart of Harlesden desserves all the respect.PositiveQuality, Professionalism, Value

Latifa · 25 August 2022

★★★★★ 5/5

Google

Andre at Churchill Estate Agents has been nothing but professional. He understood quickly what we wanted and has had everything we've requested in an exceptionally timely manner. During our time searching for a house, Andre was head and shoulders above the rest. I would highly recommend Andre to friends and family, and anyone who wants a simple and painless experience when moving.

Ross · 14 June 2018

★★★★★ 5/5

Google

This agent is really helpful before the viewing they answered all my questions , they were always punctual and professional I highly recommend them

Mostafa · 13 December 2024

★★★★★ 5/5

Google

I had a good experience. I chose them because I thought the valuation was reasonable and they had good reviews. Mustafa was the agent I dealt with the most who was pleasant and professional. They found a buyer quickly and were responsive to our queries.

Henry · 13 June 2022

★★★★★ 5/5

Google

I had a great experience with the estate agent - Zuzanna who assisted me in finding a suitable flat. Her approach and attentive service was very professional and exceptional. She carefully considered my preferences and needs, streamlining the entire process. What stood out was her consistent communication and willingness to assist beyond the basic requirements. Thanks to their expertise and dedication, I found a suitable flat and received commendable service throughout. I recommend this estate agent to those looking for reliable assistance in their property search.

Karolina · 25 August 2023

★★★★★ 5/5

Google

I had a great experience with the estate agent - Zuzanna who assisted me in finding a suitable flat. Her approach and attentive service was very professional and exceptional. She carefully considered my preferences and needs, streamlining the entire process. What stood out was her consistent communication and willingness to assist beyond the basic requirements. Thanks to their expertise and dedication, I found a suitable flat and received commendable service throughout. I recommend this estate agent to those looking for reliable assistance in their property search.

Karolina · 17 August 2023

★★★★★ 5/5

Google

Great people and Churchill&Mathesons with great professional approach on the landlord side but also for tenants. Andre is really good in his job, polite, professional and understanding always the situations for both parts.

Giorgio · 13 June 2023

★★★★★ 1/5

Google

So I'm really angry and disappointed with them, first they rent me a place without telling me problems that the places have and repairs that they have ( and they did ) I'm my room makeing me to book and hotel from almost a week and at the end I'll try to talk to them to discuss about the the rent of that month , they make me pay the full rent of that month, in other things the place have things that where from the owner to keep and storage ( like half empty paint cans for example plus's other thing in a list of 70th things if not they where going to charge me ) besides things that we talk beforehand to remove ( like a unnecessary table that was to big to be there and I spend almost 2 years without take it away )

Carlos · 13 June 2023

★★★★★ 5/5

Google

I rented a property from Churchill and the service was smooth and very professional. I was helped by Mia Goncalvez and I highly recommend if you are looking for a Property to go to Churchill in East Acton. Kind Regards, WanderPositiveProfessionalism

W · 13 June 2022

★★★★★ 1/5

Google

Dealing with them has been a real nightmare. They're super slow in responding to emails, and getting anything sorted with management is like waiting forever. I've been hanging on for my security deposit for two months now, still nothing. Anita Papp, who's supposed to be managing things, took off twice in a month without notice and didn't bother replying to my calls or emails even after her return. Total frustration!

Mahan · 14 January 2024

★★★★★ 5/5

Google

I wish to express my thanks to Stuart and Sean on finding mine deal home , here in Harlesden as im settled in. I find them very knowledgeable and helpful.

Ramona · 13 June 2023

★★★★★ 5/5

Google

Churchill were so helpful in finding a property to rent! Mia and Nadua were very accommodating throughout the whole process and flexible with the moving in date, inventory, etc. So happy with the service and quality of the property too

Tsveta · 13 June 2022

★★★★★ 1/5

Google

Waste of time, you never gonna get a response from them when you do the offer , even if you contact them million time by phone , email , messages.... , I can imagine the struggle if i let a flat from them and have some problem, for sure am gonna suffer Not professional ,

Sara · 13 June 2022

★★★★★ 5/5

Google

Excellent service . Simon was fantastic and was successful in getting rental offer at the first viewing . I would highly recommend .

Ajay · 16 October 2023

★★★★★ 5/5

Google

Shaz was a very helpful guy he took us from from viewing the property through video call, to getting that property in a very short time. Everything was excellent. Would recommend it to my friends as well. Well done Shaz.PositiveResponsiveness, Quality, Professionalism, Value

Eluert · 13 June 2021