Churchill and Mathesons Estate Agents reviews

★★★★★ 5/5

Google

We recently purchased a house through Churchill & Mathesons Estate Agents in Acton. House buying is a stressful business but Aaron and James were so personable, responsive and great to deal with - especially in those stressful moments! It really felt like they were rooting for us and acted as a great bridge between us and the seller. Thanks Guys!

Malikah · 16 March 2026

★★★★★ 5/5

Google

Review for Oliver at Cherchil and Mathesons I’d like to say thank you for the outstanding service I received from Cherchil and Mathesons. A special shout-out to Oliver for his endless assistance, right up until the day of completion. Oliver, you are absolutely the right person in the right position. I can guarantee I have never experienced a level of service like yours in my previous experiences. Thank you again for everything you did, your dedication truly made a difference, and I couldn’t be more grateful. You are exemplary at what you do. Tesfit

Zula · 16 March 2026

★★★★★ 5/5

Google

I recently rented a property through Adriana and had a very positive experience from start to finish. She was so professional, friendly, and extremely helpful throughout the entire process. Whenever I had a query, she was quick to respond and arranged the viewing promptly and provided clear information about the tenancy agreement and next steps. The referencing and paperwork process was handled efficiently, making everything straightforward and stress-free. Any questions I had were answered quickly, and the property was clean, well-prepared, and ready for move-in on the agreed date. I would highly recommend this estate agent to anyone looking to rent a property. Her professionalism, transparency, and excellent customer service made the whole experience smooth and reassuring. If I had to move, I would not hesitate to contact Adriana in the future.

Bo · 16 March 2026

★★★★★ 5/5

Google

A huge thank you to Oliver and Nadine! They both were massively helpful in finding and moving us into our rental apartment. Oliver was brilliant in keeping us up to date as we completed all the paperwork to get our move done quickly as we had a very short timeline! Nadine then took over when we got to move in date ensuring our collection day was going to work and then providing us our keys and confirmation of deposit receipt. Just a great experience overall!

Eoin · 2 October 2024

★★★★★ 5/5

Google

I was very satisfied with the company. Andriana was responsible for my work. She followed up very well and I was very satisfied with her. She was very perfect and professional.

L · 16 March 2026

★★★★★ 5/5

Google

Excellent service from Oliver, I would highly recommend him to anyone who would like to rent or purchase a property in the area . I was overseas during the renting process and Oliver was quick to respond to my calls and questions about the contract, which made the process very smooth. Even after moving in, he was supportive and helped me arrange fixing some problems in the apartment. I think he did a great job

T · 2 October 2024

★★★★★ 5/5

Google

Very pleased with this agency - they were always transparent from the viewing day and we ended up getting the property we liked pretty much thanks to Bojan and his excellent advices/guidance throughout the process. Once our offer got accepted, we then landed in amazing Nadine’s hands, who took care of all our millions queries/requests and was always willing to go above and beyond to resolve them all - thank you very much Nadine for all your support , patience and excellent customer service skills! After having dealt with other agencies in the past, I would definitely recommend Churchill Mathesons out of them all!

Andrea · 25 June 2024

★★★★★ 5/5

Google

I recently secured a rental property through Churchill & Mathesons, and throughout the entire process, I was assisted by an excellent agent, Jamie. His communication was outstanding, which made the whole experience much smoother. Jamie was truly a pleasure to work with, always striving to ensure I got the best possible outcome. He worked quickly and efficiently to secure the property I wanted, and I highly recommend him for his professionalism and dedication.

Joshua · 16 October 2024

★★★★★ 5/5

Google

I would like to thank the manager Bojan Trajkovski for his exceptional professionalism, care, and dedication in helping us find the perfect house for our family in Acton. Bojan went above and beyond to understand our needs, always making us feel supported and valued throughout the process. The entire team he works with is equally welcoming, kind, and highly professional, creating a positive experience from start to finish.

Maria · 13 December 2024

★★★★★ 5/5

Google

We've have had great experience with Churchill and Mathesons from the start to finish. Mirco was very kind to go extra mile and showed us the flat we were interested in for every time we've requested it. Also he helped us to complete the legal papers for the solicitors at the end of the process. Alina was very helpful to chase the seller 's solicitor and helped with the process.

Otilia · 18 October 2024

★★★★★ 5/5

Google

A great thank you to Aaron and his team for the incredible advice and support they provided. A very satisfied customer here.

Jonathan · 16 March 2026

★★★★★ 5/5

Google

I recently purchased a property through Churchill & Mathesons and worked with James, Mirco, and Alina. They were fantastic to deal with and made the entire experience smooth and pleasant from start to finish. Having worked with other agencies during my property search over the past year or two, I must say these three were excellent and a real standout. Highly recommend!

Farshad · 6 December 2024

★★★★★ 5/5

Google

I can’t recommend Adriana and Bojan from Churchill & Mathesons (East Acton branch) highly enough. …

Carla · 16 March 2026

★★★★★ 5/5

Google

Dear Mirco , Thank you so much for your support our new home. You made the process simple and easy to understand. We appreciate your patience and experience. Your insight was extremely valuable to us and I don't think we could have done this without you. You were always available to answer my questions. Thank you so much for all of your help! We are so grateful. Thank you for the hard work to find our dream home .We are endlessly grateful to have you as our agent and couldn't be happier with the way everything worked out. Always professional and very friendly, Mirco you are very hard and honest worker that never ignored our phone call always available to the end. I definitely recommend Mirco to Churchill and Mathesons Acton branch. Thank you so much for all of your help Mirco ،،،،،⭐⭐⭐⭐⭐ and of course ,Alina as well. Many Thanks Sofiane

Sof · 26 March 2025

★★★★★ 5/5

Google

I had a great experience renting a flat with Churchill & Mathesons. Nadine, Bojan and Oliver were consistently helpful, friendly and professional, going above and beyond to help me through every stage. They were always available and ready to answer my questions, and helped solve a few issues, which made the whole process as smooth as possible. I highly recommend Churchill & Mathesons if you’re looking to rent a property.

Ramone · 30 June 2025

★★★★★ 5/5

Google

Really impressive staff, especially Aaron. Highly recommend

Wes · 16 March 2026

★★★★★ 1/5

Google

Terrible service. I spent 2 months without a bedroom door becuse they lost every single email and request for a fix I sent, even though I went into the building each time to ask who to talk to. More recently I've been trying to contact them about rent records, and they've not given any response from voicemails I've sent. If you read this review please fix your email system. I don't know how it's possible to lose 5 emails sent to 4 separate people.

Alex · 15 April 2026

★★★★★ 4/5

Trustpilot

Aaron was amazing and helped every step…

Aaron was amazing and helped every step of the way.

Georgina · 14 September 2026

★★★★★ 5/5

Google

I’ve worked with Churchill Mathesons on a regular basis for a few years now and the experience is always excellent. Aaron is consistently helpful, knowledgeable, and great to work with.

Joe · 14 April 2026

★★★★★ 5/5

Google

I received excellent support from Mirco. He went above and beyond to assist me throughout the process, and he was very professional in handling all my requests. I would definitely recommend Churchill & Mathesons, and I want to thank Mirco so much!

Sveva · 13 December 2024

★★★★★ 1/5

Google

Honestly pathetic , I was told I could view something on Tuesday waiting a whole week and have now been told that it’s been let , how does that happen exactly ? Apparently viewings were only available for that date and the man Anthony I was …

Mariam · 16 February 2026

★★★★★ 5/5

Google

I recently had the pleasure of meeting with estate agent Adriana Martinez, and I genuinely couldn’t be more impressed. From the very first interaction, she was warm, approachable, and incredibly supportive. I’m currently in the process of …

Aurelija · 16 March 2026

★★★★★ 1/5

Google

Genuinely, I feel like we wasted our time even instructing James and the team. Everything seemed like an effort to them. Over valued the property by circa 10% meaning we got no viewings. James promised to touch base and have catch ups. We had none of that. Save your time.

Charlie · 8 June 2025

★★★★★ 1/5

Google

My experience with Churchill Mathson has been disappointing due to a lack of transparency, communication, and fair treatment. The major issue occurred when our full deposit, exceeding 2k, was withheld without prior communication or information about the inventory check. We only discovered this when we initiated follow-ups, making the process of retrieving our deposit an ongoing hassle. Additionally, the agency seemed to prioritise the landlord's interests, charging extraordinary fees for maintenance issues that should rightfully fall under the landlord's responsibility. Unfortunately, the agency did not adequately protect our rights as tenants during this process.

Hamideh · 13 February 2024