Trusted Agent profile · London
★★★★★
2,808 reviews across 2 platforms
327 - 329 Upper Street, London, N1 2XQ
Part of Chestertons, see every office.
Chestertons's office in London, at 327 - 329 Upper Street, is rated 4.5 out of 5 across 2,808 reviews on two platforms, including 595 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotBest agents in London
Olivia at Chestertons was very friendly, helpful, and professional when helping finalise our rental. Out of all the agencies I have used while renting in London, Chestertons are by far the best.
Thank you for sharing your experience Josh!
4/5
TrustpilotGreat onboarding service
Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.
Thank you for taking the time to leave a review!
5/5
TrustpilotVery good service from beginning to…
Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson
Thank you for taking the time to leave Molly such a wonderful review
5/5
TrustpilotI found Jasmine very pleasant and…
I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.
Thank you for sharing!
5/5
TrustpilotGreat customer service
Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!
Thank you for sharing!
5/5
GoogleVery good service, I would highly recommend Chestertons. The renting process has been smooth and quick. Special thanks to Julia and Ashley for their valuable help!
5/5
GoogleMalachi Emojevbe from Chestertons was excellent during our flat sale. He is clearly experienced and knowledgeable in the property market and very hard working. He always responded in a timely manner and was able to help resolve any disputes. Highly recommended!
4/5
GoogleThey are helpful you get the same people from beginning to end, and they are helpful and trustworthy especially Rob and Dean. Mad a hard process easier.
5/5
GoogleGuy and the team were brilliant to deal with - very efficient, always quick to respond and made the process as easy as could be. Highly recommend.
5/5
TrustpilotGreat experience
Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used
Thank you for sharing your experience Eliana. We are very pleased to hear this!
5/5
TrustpilotTamara has been excellent
Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.
5/5
TrustpilotA happy customer
I have been very happy with the service provided by Chestertons Kew office. The staff have been friendly, quick to respond, and always helpful. I was kept updated throughout the buying process.
Thank you very much for sharing your experience. It is much appreciated.
5/5
TrustpilotOur experience with Chestertons and…
Our experience with Chestertons and Giorgio was outstanding, very professional, knowledgeable and willing to help. Highly recommended.
5/5
TrustpilotGreat service!
Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)
Thank you for taking the time to leave such a great review!
5/5
TrustpilotReliable agent and good service.
Hi Liyan, thank you for your feedback and wish you all the best for the future!
1/5
TrustpilotAmateur and unprofessional
This agency is a disaster and a disgrace. They are completely disorganised and entirely unprofessional. They think Covid isn’t a big deal and aren’t serious about safety measures. Further update - after I gave Chesterton's a bad review, they tried to go to TrustPilot and tell them it wasn't a real review! So they also don't want you to know the truth. Truly predatory this firm.
5/5
TrustpilotPreya has done a great job with my…
Preya has done a great job with my property. Always professional and helpful.
Thanks for your review Alan, we'll make sure to pass this on to Preya!
5/5
TrustpilotThe Chestertons Property Management…
The Chestertons Property Management team (Vanessa Newman-Wright in particular) are highly professional and excellent problem solvers.
5/5
TrustpilotThe entire Chestertons team was really…
The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.
Thank you for sharing your experience Abbas!
1/5
GoogleI scheduled a meeting with Grahame to visit a property, he then sent me a bunch of emails of property abov my max price range and didnt show up to the scheduled meeting... waste of time
Thank you for taking the time to leave a review. I’m sorry to hear of your experience. We take customer feedback seriously and as such would ask that you make contact with us directly so that we can investigate and understand what went wrong so this doesn’t happen again.
5/5
TrustpilotAmirah Elmahdy did a great job on the…
Amirah Elmahdy did a great job on the renewal process of a rental agreement - she was responsive and efficient throughout the process
We're so pleased to hear how efficient Amirah was throughout the renewal process! Please do get in touch if you need any further assistance.
4/5
TrustpilotGood quality tenant…
Chestertons found a good quality tenant quickly having used another agency for several months. And as usual they handled documentation with little fuss on my side.
Thank you for sharing!
5/5
TrustpilotReview
We have been working with Chestertons SW Lettings office for almost a year. We found the team very professional, reliable and helpful. We would definitively recommend them to potential tenants and landlords.
We are thrilled to receive such positive feedback, and hope we can continue on as your agent for many years to come!
4/5
GoogleThe sale of my flat took at little time - due to the behaviour of the market rather than Chestertons. All of the people that dealt with my property were professional and responsive. They got potential buyers through the door and advised me well. My sense is that they also advised potential buyers well and with integrity. I would definitely use them again.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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