Trusted Agent profile · London
★★★★★
2,808 reviews across 2 platforms
327 - 329 Upper Street, London, N1 2XQ
Part of Chestertons, see every office.
Chestertons's office in London, at 327 - 329 Upper Street, is rated 4.5 out of 5 across 2,808 reviews on two platforms, including 595 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotDawn, Knightsbridge office
Dawn in the Knightsbridge office is outstanding. She understands what you need and doesn't waste time showing you properties that aren't suitable. Her service, and professionalism are impeccable and her market knowledge impressive.
Thank you so much for your review!
5/5
TrustpilotPrompt Service
Prompt and efficient service was given by Tamara.
Hi Sally,Thank you for the review. We are so pleased Tamara was prompt and efficient.Best RegardsChestertons
5/5
GoogleSold through Chestertons, very impressed with their service throughout process. Dealt with Guy, Scott and Oliver and found all to be completely professional, straight-talking and effective.
5/5
GoogleReally amazing office (in particular Rhea!). Very responsive, helpful and available, making it possible to move very fast with offers etc. Made an inherently stressful process feel fun; very highly recommended!
5/5
TrustpilotI have had the pleasure to work with…
I have had the pleasure to work with Chesterstons and in particular with Charlotte who has been incredibly professional and wonderfully supportive throughout the whole flat search process! Thank you so much! Warmest wishes and gratitude,Beata
Thank you for sharing Beata. We are really pleased to hear this.
5/5
GoogleI couldn't recommend Chestertons - and Scott in particular - any higher. Everyone's familiar with the bad rap agents get, but Scott couldn't have done more to put that cliche to bed. He was honest, open, incredibly responsive and was always on hand to help - and he wasn't even representing me! The place I ended up buying was actually somewhere I'd decided not to view but a gentle nudge from Scott and here we are a few months later having completed. I'd use these guys again without question.
5/5
GoogleUsed Alex Main and Scott Abrahams on a recent flat sale in N5. Scott led the valuation process and provided honest and transparent advice on the appropriate asking price and strategy for achieving a quick sale. We were quoted lower fees elsewhere but chose Chestertons as we trusted their judgment and experience which we felt would be critical in a very challenging market. We were extremely glad we made the decision to instruct Chestertons as they not only achieved asking price but did so very quickly, which was critical for our onward purchase. Alex led the sale process and was knowledgeable and responsive throughout and did a superb job getting the sale over the line. Wouldn't hesitate to recommend Chestertons, particularly in today's market.
5/5
TrustpilotVery professional and helpful.
Thank you for the 5 star review Rishi
5/5
GoogleA difficult sale and purchase in a long chain came to fruition thanks to the indefatigable work of Oliver de Wan who kept on top of progress of all parties and smoothed out the many bumps in the road to get us all to a happy ending. Thanks also to the rest of the team in the marketing of the property. Fair advice and useful feedback without pressure.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotChestertons always finds great tenants
Chestertons always finds great tenants. Of particular note is their property management - great attention and involvement.
Hi Florian, thank you for your review. We're happy to hear that you've found some great tenants through us for your property. If you need anything else, please let us know.
5/5
TrustpilotExcellent service from Jamie Walker to…
Excellent service from Jamie Walker to let our flat in W2. He gave us an accurate market assessment and found tenants quickly. The process from start to completion was very smooth. Highly recommended.
Thank you for your review Richard!
5/5
TrustpilotGiorgio provided outstanding service…
Giorgio provided outstanding service and was very professional. He went above and beyond to get us our dream property. Thank you Giorgio.
5/5
TrustpilotPleasure working with Niema and have…
Pleasure working with Niema and have been a long term client of Chestertons
Hi Sanjama, thank you for taking the time to leave a review. We're happy to hear you've been a long-term client of ours and Niema has been on hand to assist you where needed. Best wishes!
5/5
TrustpilotSouth West Lettings review
We rented our property with South West Lettings. The process from start to finish was so easy and everyone we dealt with were professional, helpful and supportive. I would recommend them to anyone looking for a Lettings agent.
It is wonderful to receive such positive feedback - thank you.
5/5
GoogleI sold my property through Chestertons - they were a pleasure to work with from start to finish. They secured me above the asking price (having estimated the asking price higher than any of the agents who came to value my property) and made what was quite a challenging process as easy as possible. They took time to understand what I wanted to achieve and why, communicated well throughout and were always so helpful, giving honest advice. I can't recommend them highly enough.
5/5
TrustpilotTamara Price at chestertons south west…
Tamara Price at chestertons south west lettings was super helpful in getting our offer accepted on a flat (even working out of ours to communicate with us and give us advice about our offer). Would highly recommend
Thank you for the five star review!
1/5
GoogleAbsolutely awful. We've had the worst renting experience with this agency, they have been so slow to attend to any issues that we had to resort to fixing ourselves, the check in check out service they suggest using is biased towards overcharging for cleaning. The cleaning companies they use don't do a proper job. They overcharge for every service they get involved with. On a 6 month tenancy they started viewings 2 months before the end insisting on coming round sometimes twice per day and not booking appointments in batches to avoid annoyance. We are still waiting for our deposit to be returned after 7 weeks of departure. The list goes on and on. They don't reply to emails, are arrogant on the phone, made us wait for 9 hours when we arrived after a 24 hour flight for checkin. Never fixed anything, left us very disappointed and wasted a lot of time when dealing with their scams to over charge us for checkout cleaning.
5/5
TrustpilotRyan at Chestertons is an excellent…
Ryan at Chestertons is an excellent property manager. He always answers my queries swiftly and has helped solve issues. Highly recommended.
5/5
TrustpilotJust moved into a great flat in Barnes…
Just moved into a great flat in Barnes - Alex Wasey of Chestertons was super helpful - very efficient and professional.
Thank you for taking the time to leave a review, we hope you are very happy in your new home. Best wishes
5/5
TrustpilotNiema Latif
Good communication flow, good responsiveness, good results
Hi there, thank you for taking the time to leave a review for Niema. Should you need anything else, please feel free to get back in touch. Best wishes!
5/5
TrustpilotHaven’t had huge amounts of dealings…
Haven’t had huge amounts of dealings lately though everything seems to be going well. Many thanks
Thank you for the 5 stars Charlotte :)
1/5
TrustpilotTerrible company to work for
Terrible company to work for. Terrible / no training & horrible management who don’t support their staff.
Hi Maya, we're sorry to see you left us this rating. Training is something we pride ourselves on at Chestertons and we provide all of our employees with the support needed in order to succeed within their roles. We wish you all the best for the future, wherever your career may take you.
5/5
TrustpilotMyself and my flatmates were very…
Myself and my flatmates were very impressed with Tamara Price, she was very vigilant and listened to our needs. She was very easy to talk to was fast at replying.
Thank you Jessie!
5/5
TrustpilotAndy and Dawn have been amazing
Andy and Dawn have been amazing. Very professional, thoughtful for the client and considerate. Really great service they have provided to me to secure the rental and all the paperwork after.
Thanks for the 5 star review, so pleased to hear how helpful Andy and Dawn have been!
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