Trusted Agent profile · London

Chestertons London reviews

4.5

★★★★★ Excellent

2,808 reviews across 2 platforms

327 - 329 Upper Street, London, N1 2XQ

Part of Chestertons, see every office.

Chestertons's office in London, at 327 - 329 Upper Street, is rated 4.5 out of 5 across 2,808 reviews on two platforms, including 595 Google reviews rated 4.5.

Google logo

4.5 / 5

595

Reviews on Google

This office

Trustpilot logo

2,213

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Team Chesterton's made everything so…

Team Chesterton's made everything so easy and I can't thank them enough for managing me so well too. Short term letting could have been so stressful, yet it's come and gone effortlessly.Thank youSam

Sam · 23 March 2022

Agent replied · 17 November 2023

Thank you for your review Sam! We are so pleased to hear how seamless your experience was.

5/5

Trustpilot

Excellent service from Vanessa

Toby · 5 July 2024

Agent replied · 24 August 2024

Hi Toby, thank you for your feedback, we're happy to hear you received excellent service from Vanessa. Best wishes!

4/5

Trustpilot

You can rely on Chestertons to deliver

Chestertons are the estate agents you can rely on - both in terms of quality properties to rent and service level the teams deliver. The teams know their stuff and are responsive.

Lorna · 6 May 2022

Agent replied · 17 November 2023

Thank you! We are so pleased to hear this!

5/5

Google

Simon was great in helping me find the right place and the process to rent through Chestertons was a great experience and worlds apart from other previous rental experiences

Annika · 21 November 2018

5/5

Trustpilot

Great service

Great service from Gary and the team at Battersea Rise as always. They re-let our flat in less than 24 hours. Highly recommended.

FionaMac · 13 February 2021

5/5

Google

I had another great experience with Chestertons selling my 3 bed flat in Highbury Fields, I had it on with another agent but Chestertons secured me a solid buyer and it exchanged contracts quickly. Guy Morgan agreed the sale and Scott Abrahams and Guy helped push it through, I can’t thank them enough in this extremely tough climate and would highly recommend using them if you are wanting to buy or sell in the area

Gad · 21 November 2019

5/5

Trustpilot

Great dealings with Tamara Price

Great dealings with Tamara Price. Easy to communicate with and made the whole process very easy. Highly recommend

Robin · 6 September 2023

Agent replied · 17 November 2023

Hi Robin, thank you for sharing your experience with us. We'll make sure to pass your compliments on to Tamara and the team. Best wishes!

1/5

Trustpilot

Simply a scam

Simply a scam. We booked a viewing for one of the properties they listed and once we got there they showed us a completely different property, also badly kept, and certainly not what we were there to see. They justified themselves saying that there had been a mistake uploading the photos and that the very nice flat we saw in the first place was out of the market. In one word, scam and time wasters.

Cinzia · 5 November 2019

5/5

Trustpilot

Chestertons South West Lettings, Zoe and Jade

Zoe at Battersea Rise and Jade at the Battersea Bridge branch were both extremely helpful in finding us the eventual right property, many thanks both for listening to our requirements and keeping us up to date.

Catherine · 6 September 2021

Agent replied · 17 November 2023

We appreciate you taking the time to post a review.Thank you

5/5

Trustpilot

Suzan responded swiftly to all of our…

Suzan responded swiftly to all of our queries during our move-in process and was always happy to help

Ollie · 29 August 2023

Agent replied · 6 February 2025

Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.

1/5

Google

Utterly appalling. 4 weeks after moving out, we still haven’t received our deposit back, despite daily phone calls and emails. Excuse after excuse. Avoid like the plague.

Amanda · 20 November 2022

Agent replied · 20 November 2023

Hi Amanda, really good speaking with you yesterday afternoon, you’re aware we’re looking to expedite the return of the deposit and await the landlord's agreement. The end of tenancy guidelines allow you to raise a dispute with the deposit provider too. I believe my colleagues in our Kentish Town office and Property Management have been in touch and we’re on the phone here if needed. We wish you well in the meantime, best wishes.

5/5

Trustpilot

Excellent service

Excellent service providing a much needed hand to hold as first time landlords. The team were incredibly responsive - Suzan and Elliot did a great job at coordinating.

Ed · 10 October 2022

Agent replied · 17 November 2023

Thank you so much for sharing your experience with Chestertons. We are so pleased to hear this!

5/5

Trustpilot

Preya Nair

Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.

Mr · 12 October 2023

Agent replied · 17 November 2023

Thank you very much for the review Mr Amato, have a lovely weekend!

5/5

Trustpilot

Just wanted to thank Bradley for his…

Just wanted to thank Bradley for his support during the process and for being proactive in providing all necessary info!

Alexander · 13 August 2021

5/5

Trustpilot

Rapid turnaround and great service

Tamara Price at Chestertons South West lettings has been extremely helpful. Within 24hrs of the property being up she managed to sort me a viewing and was on hand immediately to cover any questions I had.

Harry · 4 August 2021

Agent replied · 17 November 2023

We appreciate you taking the time to share your feedback.This has been shared with Tamara, who sends her best wishes.

5/5

Trustpilot

I did a viewing with Ally Carberry in…

I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!

Jennifer · 12 May 2022

Agent replied · 17 November 2023

Thank you for the 5 stars!

5/5

Trustpilot

Amazing service from Kerri-Anne and…

Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.

EB · 10 June 2022

Agent replied · 17 November 2023

Thank you very much for sharing your review!

5/5

Trustpilot

Very professional

Very professional. 10/10.

Jack · 28 June 2024

Agent replied · 24 August 2024

Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons

5/5

Trustpilot

Good service from a proactive team

The Chestertons Team were helpful and proactive in identifying a tenant and guiding us through the process. We have used them on numerous occasions and have always been pleased with the service.

Customer · 18 February 2022

Agent replied · 17 November 2023

We are pleased to hear this. Thank you for sharing!

1/5

Trustpilot

The service from Margaret Pritchard of…

The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.

Leo · 3 December 2024

5/5

Trustpilot

All good with Chestertons

All good with Chestertons. Very kind and helpful, at least the elephant and castle area.

Miguel · 13 October 2023

Agent replied · 17 November 2023

Thank you so much for your feedback Miguel, we're happy to have helped!

5/5

Trustpilot

Very good experience

So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.

Cenk · 5 March 2025

5/5

Google

Amazing help, service and professionalism from Lauren and Rhea going way beyond the call of duty despite all the pressures of the Christmas rush. Lauren also did great work and spent a lot of time and effort in shepherding me through all the tenant checks which were complicated by my recently starting a new business - greatly appreciated. They seem to have a great selection of property on the books and very happy!

Jonathan · 21 November 2019

5/5

Trustpilot

Suzan and Mitchell have made the move…

Suzan and Mitchell have made the move very smooth and stress free. Thank you!

Louis · 24 October 2023

Agent replied · 6 February 2025

Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviewsLeave Chestertons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chestertons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent