Trusted Agent profile · London

Chestertons London reviews

4.5

★★★★★ Excellent

2,808 reviews across 2 platforms

327 - 329 Upper Street, London, N1 2XQ

Part of Chestertons, see every office.

Chestertons's office in London, at 327 - 329 Upper Street, is rated 4.5 out of 5 across 2,808 reviews on two platforms, including 595 Google reviews rated 4.5.

Google logo

4.5 / 5

595

Reviews on Google

This office

Trustpilot logo

2,213

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service in finding new tenant.

The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.

Amjad · 22 February 2022

Agent replied · 17 November 2023

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Wes Mohamed best agent

Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.

Rupert · 28 March 2023

Agent replied · 17 November 2023

Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!

5/5

Trustpilot

Supported me with finding a flat to rent in London

The flat I found through them is amazing and the landlord too, the agents are very responsive and always come back with a helpful answer. Definitely recommend their services.

Helen · 9 February 2022

Agent replied · 17 November 2023

Thank you for sharing!

5/5

Trustpilot

Niema Latif

I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.

Susan · 27 September 2022

Agent replied · 17 November 2023

Thank you very much for the review

5/5

Trustpilot

Chesterton

Marianna does a great job managing the property and no issues.

Matt · 31 October 2023

Agent replied · 17 November 2023

Thanks Matt!

5/5

Trustpilot

Thanks Chestertons and Sylvia Jones

It is my first visit to London, I requested a viewing and Sylvia Jones amazing agent, helped a lot all through property finding. Really care for their clients. Thanks a lot Chestertons and Sylvia.

Hesham · 13 February 2021

Agent replied · 17 November 2023

Thank you for the review! This has been shared with Sylvia and the rest of the team.

1/5

Trustpilot

Completely Unprofessional!

I had one experience with this Barnes based estate agency and would never employ their services and have also told them so.The information that they supplied me with was not only incorrect but a complete lie.Unfortunately for them I’ve been in the business of buying and selling houses for several decades and know the procedure and law inside out!I would recommend that anyone reading this takes note of what I’ve written.

Tiger · 4 June 2019

5/5

Trustpilot

Contract renewal

Amanda Goodman and Lavie Kim handled the tenancy renewal smoothly and efficiently. Good communication throughout.

Jonny · 3 March 2025

5/5

Trustpilot

Norma had been very helpful and…

Norma had been very helpful and efficient. Service experience was very good.

Amanda · 28 September 2023

Agent replied · 17 November 2023

Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!

5/5

Trustpilot

Chestertons South West Lettings, Tamara Price

We have had an amazing experience with Tamara! She has always been very prompt, called back on the same day and answered all our queries making the renting process much smoother!

Olivia · 31 August 2021

Agent replied · 17 November 2023

It is excellent to read such positive feedback!Thank you for the five star review.

5/5

Trustpilot

Great experience

We have recently rented a property through Chestertons and I really recommend this agency. Everything worked perfectly and our agent, Ed in South West Chestertons Lettings, was really helpful and professional!

Erica · 19 August 2021

Agent replied · 17 November 2023

Thank you for posting a review.

5/5

Trustpilot

Melissa at Chestertons was excellent…

Melissa at Chestertons was excellent with us and made the whole process easy. We are very grateful for her help, she was easily contactable, and kept us updated throughout the process.

Katie · 18 August 2021

Agent replied · 17 November 2023

Please do not hesitate to get in touch if we can be of any assistance in the future!Thank you for the review.

5/5

Trustpilot

Excellent service

Excellent service, I have been renting through them for over 2 years in Fulham.

Elisabetta · 26 July 2023

Agent replied · 17 November 2023

Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!

5/5

Trustpilot

Very good service

Would recommend going with Chestertons. Helpful communication throughout the process. Conor in particular, really understood our needs and situation. He has been a friendly face ever since!

Tom · 28 August 2024

5/5

Trustpilot

Excellent

Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.

Scott · 15 August 2022

Agent replied · 17 November 2023

Thank you for your review Scott!

1/5

Trustpilot

Very bad experience to rent a flat at…

Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!

Leung · 28 March 2022

Agent replied · 17 November 2023

Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.

5/5

Google

I have just sold my flat and it was a long process but both Lloyd and Scott worked tirelessly to push things along. Lloyd negotiated a very good price and both he and Scott worked together with all parties involved and they really earned their commission. Scott refused to let matters slip and I’m very grateful to both of them for their tenacity and hard work.

Sharon · 20 November 2020

5/5

Google

5 star agency. From start to finish, always there to answer any questions, thank you Lauren, you went above and beyond. Highly recommended!

Charlotte · 21 November 2018

5/5

Trustpilot

Great service

They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.

Kwetu · 5 May 2022

Agent replied · 17 November 2023

Thank you Kwetu for sharing your experience!

5/5

Trustpilot

Shakil Khan

Shakil KhanGood communication skills and quick response to your questions.

Negar · 26 October 2023

Agent replied · 17 November 2023

Thank you for your review Negar, Shakil will be delighted to see this!

5/5

Trustpilot

Very efficient renewal of tenancy

Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!

Jemnelson · 17 February 2025

5/5

Trustpilot

Chestertons Battersea provided us with…

Chestertons Battersea provided us with an excellent service, they always let our property for a great rent with a minimal vacant period. It’s always a smooth process, including the management of the property.

Kathy · 29 January 2021

Agent replied · 17 November 2023

Thank you so much for leaving a review of our Battersea branch, we've passed this on to Gary and the team. Have a great day!

4/5

Google

Jamie at Chestertons did an excellent job in a difficult market . He was a very good communicator & was on hand throughout the process to advise & get the deal done . The company tend to be rather ambitious in their original pricing but worked very hard to get a sale .

Sarah · 20 November 2022

1/5

Google

Really unnecessarily rude over the phone when trying to arrange a viewing please avoid.

Livy · 28 February 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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