Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service in finding new tenant.
The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.
Amjad · 22 February 2022
Agent replied · 17 November 2023
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
TrustpilotWes Mohamed best agent
Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.
Rupert · 28 March 2023
Agent replied · 17 November 2023
Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!
★★★★★ 5/5
TrustpilotSupported me with finding a flat to rent in London
The flat I found through them is amazing and the landlord too, the agents are very responsive and always come back with a helpful answer. Definitely recommend their services.
Helen · 9 February 2022
Agent replied · 17 November 2023
Thank you for sharing!
★★★★★ 5/5
TrustpilotNiema Latif
I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.
Susan · 27 September 2022
Agent replied · 17 November 2023
Thank you very much for the review
★★★★★ 5/5
TrustpilotChesterton
Marianna does a great job managing the property and no issues.
Matt · 31 October 2023
Agent replied · 17 November 2023
Thanks Matt!
★★★★★ 5/5
TrustpilotThanks Chestertons and Sylvia Jones
It is my first visit to London, I requested a viewing and Sylvia Jones amazing agent, helped a lot all through property finding. Really care for their clients. Thanks a lot Chestertons and Sylvia.
Hesham · 13 February 2021
Agent replied · 17 November 2023
Thank you for the review! This has been shared with Sylvia and the rest of the team.
★★★★★ 1/5
TrustpilotCompletely Unprofessional!
I had one experience with this Barnes based estate agency and would never employ their services and have also told them so.The information that they supplied me with was not only incorrect but a complete lie.Unfortunately for them I’ve been in the business of buying and selling houses for several decades and know the procedure and law inside out!I would recommend that anyone reading this takes note of what I’ve written.
Tiger · 4 June 2019
★★★★★ 5/5
TrustpilotContract renewal
Amanda Goodman and Lavie Kim handled the tenancy renewal smoothly and efficiently. Good communication throughout.
Jonny · 3 March 2025
★★★★★ 5/5
TrustpilotNorma had been very helpful and…
Norma had been very helpful and efficient. Service experience was very good.
Amanda · 28 September 2023
Agent replied · 17 November 2023
Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!
★★★★★ 5/5
TrustpilotChestertons South West Lettings, Tamara Price
We have had an amazing experience with Tamara! She has always been very prompt, called back on the same day and answered all our queries making the renting process much smoother!
Olivia · 31 August 2021
Agent replied · 17 November 2023
It is excellent to read such positive feedback!Thank you for the five star review.
★★★★★ 5/5
TrustpilotGreat experience
We have recently rented a property through Chestertons and I really recommend this agency. Everything worked perfectly and our agent, Ed in South West Chestertons Lettings, was really helpful and professional!
Erica · 19 August 2021
Agent replied · 17 November 2023
Thank you for posting a review.
★★★★★ 5/5
TrustpilotMelissa at Chestertons was excellent…
Melissa at Chestertons was excellent with us and made the whole process easy. We are very grateful for her help, she was easily contactable, and kept us updated throughout the process.
Katie · 18 August 2021
Agent replied · 17 November 2023
Please do not hesitate to get in touch if we can be of any assistance in the future!Thank you for the review.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, I have been renting through them for over 2 years in Fulham.
Elisabetta · 26 July 2023
Agent replied · 17 November 2023
Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!
★★★★★ 5/5
TrustpilotVery good service
Would recommend going with Chestertons. Helpful communication throughout the process. Conor in particular, really understood our needs and situation. He has been a friendly face ever since!
Tom · 28 August 2024
★★★★★ 5/5
TrustpilotExcellent
Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.
Scott · 15 August 2022
Agent replied · 17 November 2023
Thank you for your review Scott!
★★★★★ 1/5
TrustpilotVery bad experience to rent a flat at…
Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!
Leung · 28 March 2022
Agent replied · 17 November 2023
Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
★★★★★ 5/5
GoogleI have just sold my flat and it was a long process but both Lloyd and Scott worked tirelessly to push things along. Lloyd negotiated a very good price and both he and Scott worked together with all parties involved and they really earned their commission. Scott refused to let matters slip and I’m very grateful to both of them for their tenacity and hard work.
Sharon · 20 November 2020
★★★★★ 5/5
Google5 star agency. From start to finish, always there to answer any questions, thank you Lauren, you went above and beyond. Highly recommended!
Charlotte · 21 November 2018
★★★★★ 5/5
TrustpilotGreat service
They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.
Kwetu · 5 May 2022
Agent replied · 17 November 2023
Thank you Kwetu for sharing your experience!
★★★★★ 5/5
TrustpilotShakil Khan
Shakil KhanGood communication skills and quick response to your questions.
Negar · 26 October 2023
Agent replied · 17 November 2023
Thank you for your review Negar, Shakil will be delighted to see this!
★★★★★ 5/5
TrustpilotVery efficient renewal of tenancy
Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!
Jemnelson · 17 February 2025
★★★★★ 5/5
TrustpilotChestertons Battersea provided us with…
Chestertons Battersea provided us with an excellent service, they always let our property for a great rent with a minimal vacant period. It’s always a smooth process, including the management of the property.
Kathy · 29 January 2021
Agent replied · 17 November 2023
Thank you so much for leaving a review of our Battersea branch, we've passed this on to Gary and the team. Have a great day!
★★★★★ 4/5
GoogleJamie at Chestertons did an excellent job in a difficult market . He was a very good communicator & was on hand throughout the process to advise & get the deal done . The company tend to be rather ambitious in their original pricing but worked very hard to get a sale .
Sarah · 20 November 2022
★★★★★ 1/5
GoogleReally unnecessarily rude over the phone when trying to arrange a viewing please avoid.
Livy · 28 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.