Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe quick response time and…
The quick response time and resourcefulness of the agent, Tamara Price.
Abdallah · 1 September 2023
Agent replied · 17 November 2023
Hi Abdallah, thank you for sharing your kind words about Tamara, she'll be delighted to hear this! Feel free to reach out to us again if you need further help. Wishing you all the best!
★★★★★ 5/5
TrustpilotRental in Autumn 2021
Rented a flat through Chestertons in Autumn 2021. Overall great experience, efficient and professional. Elina and Fabia especially were a great help and made finding a flat easy.
Joe · 10 November 2021
Agent replied · 17 November 2023
Thank you for taking the time to review your experience, we are so pleased to hear how helpful Elina and Fabia were
★★★★★ 5/5
TrustpilotVery professional team
Very professional team. Jack and Andrew are always working very hard to make the customer experience as pleasant as possible. Quick and efficient communication, very happy with everything!
YC · 10 November 2021
Agent replied · 17 November 2023
Thank you for the 5 star review! We're so pleased to hear of your experience with Jack and Andrew.
★★★★★ 5/5
TrustpilotTamara Price from Chesterton's South…
Tamara Price from Chesterton's South West lettings has gone above and beyond to help us find a property and made the whole process incredibly clear and easy. Thank you!
Dora · 9 September 2021
Agent replied · 17 November 2023
Your feedback has been shared with Tamara.Thank you!
★★★★★ 5/5
TrustpilotMark has always been reactive and is…
Mark has always been reactive and is very reliable.
Marianie · 16 October 2023
Agent replied · 17 November 2023
That's great to hear Marianie! Please do reach out to us in the future if you need anything. Best wishes!
★★★★★ 5/5
TrustpilotTenants very nice people
Tenants very nice people. All lettings negotiations and letting's agreement were completed satisfactorily.
Marco · 2 July 2023
Agent replied · 17 November 2023
Thank you for the 5 star review :). Best wishes
★★★★★ 5/5
TrustpilotExcellent service all round
Excellent service all round. Really helpful and friendly, went above and beyond to accommodate our needs when moving in and out of the property, can’t recommend enough.
Charlie · 20 December 2021
Agent replied · 17 November 2023
Thank you for sharing Charlie!
★★★★★ 1/5
TrustpilotAssured me property was mine in writing…
Assured me property was mine in writing , hounded me for my data.The minute they had it told me there was another bid.Contact Phillipe at @ conman Chestertons Belsize Park
Charlie · 7 June 2021
Agent replied · 17 November 2023
Hello Charlie, I'm unable to locate you on the system so have requested some more details from you. If you could provide those to social@chestertons.com so we can get back to you. Thank you
★★★★★ 5/5
TrustpilotHad a great time dealing with Stav…
Had a great time dealing with Stav from. Chestertons who was helpful and friendly the whole way through us finding a property to rent. A pleasure.
Luke · 9 February 2022
Agent replied · 17 November 2023
Thank you for the five star review
★★★★★ 5/5
TrustpilotFriendly and efficient service
I recently used the services of Tamara Price at Chestertons South West Lettings to help find a property to rent. She was very helpful and responsive to any requests while also giving regular updates on the houses we were viewing and put offers on. Great service and would highly recommend to anyone looking to rent in south west London area :)
Alex · 3 August 2021
★★★★★ 5/5
GoogleJust sold a house had very efficient good service. Special thanks to Scott Abrahams. Would recommend and use again
Joanna · 21 November 2019
★★★★★ 5/5
TrustpilotGREAT SERVICE
5 STAR service from Bradley at Chestertons HampsteadHe made the whole experience of renting straightforward and helped to sort out any issues which cropped up.
David · 11 March 2022
Agent replied · 17 November 2023
Thank you for your review David!
★★★★★ 5/5
TrustpilotViewing experience
Tamara Price, at Chestertons South West lettings, was very helpful! Both on the phone and via email, and finally during yesterday’s viewing, she was punctual, clear and friendly
Antea · 17 September 2021
Agent replied · 17 November 2023
It is excellent to hear you are so satisfied with the service provided. Your comments have been shared with Tamara.
★★★★★ 5/5
TrustpilotChestertons make the process simple!
The team at Chestertons make the process of buying and letting simple and easy. They're a great friendly team to work with, and ready to help whenever we have any questions.
Emma · 29 January 2021
Agent replied · 17 November 2023
Thank you for the glowing review Emma!
★★★★★ 5/5
GoogleI had a great experience with Julia, who was very helpful on the leasing side from start to finish. Very flexible and patient, which is hard to come by! I doubt I'll be moving again any time soon, but if I do Julia will be the first to hear about it.
Zack · 20 November 2022
★★★★★ 5/5
TrustpilotQuick rental
Stephen O'Connell rented my property quickly and has always been very helpful.
Alison · 1 July 2023
Agent replied · 17 November 2023
Thank you for the great review. Best wishes
★★★★★ 5/5
TrustpilotVery accessible and responsive team in…
Very accessible and responsive team in Kew.
Tolga · 8 November 2023
Agent replied · 17 November 2023
This is amazing to hear, thanks Tolga!
★★★★★ 5/5
TrustpilotChestertons South West Lettings - Cynthia’
So professional and helpful always so fast to reply and get back to us on the phone or email. Made a stressful move very easy - thank you
Olivia · 18 August 2021
Agent replied · 17 November 2023
It is great to hear that Cynthia and our team were able to help make the process easy for you, as we understand it can be highly stressful at times.Thank you of the review.
★★★★★ 5/5
TrustpilotI had a great agent Lauren Christy who helped…
I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search
Mara · 26 September 2022
Agent replied · 17 November 2023
Thank you for sharing!
★★★★★ 5/5
TrustpilotA great support to landlords
Chestertons were great at helping me find my latest tenants. They were swift, responsive and across the detail. I couldn't fault them. They handled the whole process marvellously.
Jo · 29 July 2021
Agent replied · 17 November 2023
Thank you for the five star review - the team pride themselves on excellent customer service so are very pleased to see this!
★★★★★ 2/5
GoogleSeemed very reasonable and well meaning but utterly failed to find tenants over 6 weeks of looking - we went elsewhere a were successful within 3 days. Not sure what happened.
Richard · 20 November 2020
Agent replied · 20 November 2023
We are sorry to hear you had a negative experience with Chestertons. Unfortunately we are unable to find you on our database, but would be more than happy to discuss this with you further if you would like to get in touch.
All the best.
★★★★★ 1/5
TrustpilotBad experience with one of their…
Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.
Hollie · 21 January 2022
Agent replied · 17 November 2023
Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.
★★★★★ 1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Lo · 24 September 2021
Agent replied · 17 November 2023
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
★★★★★ 5/5
GoogleGood, honest service. Guy was helpful, provided open communications and encouraged both buyer and vendor in relation to swift exchange.
Bernhard · 21 November 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.