Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience working with Chelwood. They were professional, attentive, and made the home buying process smooth and stress-free. Highly recommend!
Pbeckfriis · 4 July 2025
Agent replied · 2 September 2025
Thank you Peder - we hope that the newest addition is not keeping you awake all night and you have settled into Broomwood Road. Do pop in if you are passing as would love to meet your newest family member.
★★★★★ 5/5
GoogleWe bought our house from Chelwood. They were a fantastic agency to deal with - very straightforward, and highly professional and responsive. They did a superb job at progressing the transaction and managing a complex chain. I wouldn’t hesitate to instruct them in the future.
Alex · 21 August 2024
Agent replied · 22 October 2024
Thank you so much Alex. We hope you are enjoying the benefits of the Northcote Road and enjoying your new home.
★★★★★ 5/5
GoogleI stayed in my last flat 9years because of disliking the process of finding a new place etc. Gemma, Katie and Veronica helped me so much, they went above and beyond to make it easy and painless. I love my new home and am so thankful to the whole team.
Adam, Victoria Rise
Adam · 26 February 2024
Agent replied · 22 October 2024
Thanks Adam. We hope you are still very happy in your flat and enjoying being so close to the common.
★★★★★ 5/5
TrustpilotThe best estate agency experience I have had
I was recommended Chelwood Partners by a colleague who had an excellent experience with them.
Suzanne · 29 May 2026
★★★★★ 5/5
GoogleChelwood recently sold our terraced home in Clapham and sourced our new home completely off market - they were a different class to any other agents we have worked with or interacted with in the past especially when it came to managing the chain and ensuring we got to completion successfully
Georgina · 26 February 2024
Agent replied · 22 October 2024
Thank you Georgina. We hope that you are loving the new house, we are still very jealous.
★★★★★ 5/5
GoogleWe were referred to a Chelwood Partners by a friend after being thoroughly let down by one of the well known agents in the area. So glad we went with Gemma and the team - they were responsive and really knowledgeable. Our house was let after the first set of viewings. Would definitely recommend.
Katharine · 28 July 2022
★★★★★ 5/5
GoogleMy husband and I were very pleased with the professional, efficient and friendly service by the team at Chelwood in finding a wonderful tenant for my property in Wandsworth. All went very smoothly, despite the pandemic, and I would have no hesitation in recommending Chelwood to others. A big thank you to Gemma, Ben, Rupert and Veronica.PositiveResponsiveness, Quality, Professionalism, Value
Abby · 25 August 2021
★★★★★ 5/5
TrustpilotHighly recommended
Working with Gemma and the team is a genuinely enjoyable experience. They know their market very well. Very efficient in handling queries and organising site visits. Nothing is too much trouble. They do everything they can to smooth the process for you. Thank you for everything you’ve done for us to date. We look forward to working with you again in the further.
Simon · 13 November 2020
★★★★★ 5/5
GoogleThe team at Chelwood did a great job during the purchase of my flat. Thanks Rupert, much appreciated!
Lukas · 1 September 2022
Agent replied · 28 July 2023
Thanks for the kind words Lukas and we are still really jealous of the views from your new property.
★★★★★ 5/5
TrustpilotVery happy with the exemplary service
Very happy with the exemplary service provided by the Chelwood team. They are polished, efficient experienced. Service levels and response times are the same from the first day of the pitch to the end of the process and all times in-between. They understand that the sale process does not end post agreeing a price and help chivvy the chain along. They are always a pleasure to work even during the inevitable minor hiccups in the process. I have already recommended them to others who are equally delighted by their service.
Richard · 3 February 2024
★★★★★ 5/5
GoogleBen and Rupert were the best sellers' agents we dealt with in our home search. They were always really responsive and informative, following up quickly with helpful info when they didn't already know the answer to a question. Throughout the process they kept us up to date, more so than even our own solicitors at times.PositiveResponsiveness, Professionalism
Peet · 25 August 2021
★★★★★ 5/5
GoogleBrilliant experience as buyers with Chelwood. Ben, Gemma, and Rupert, were amazing throughout the entire process. Always available to answer questions, chase down information, and keep things moving forward. We could not recommend them highly enough.
Right now, we can’t wait to move into our new home - but if / when the time comes to sell, we will be back to Chelwood in a heartbeat.
Tom · 28 July 2022
Agent replied · 28 July 2023
Thanks for the very kind works Tom and looking forward to seeing the end-result on a superb purchase.
★★★★★ 5/5
GoogleI recently sold my family home 'between the commons' in SW11 with Chelwood Partners and I could not have been more delighted with the experience with Rupert, Gemma, Ben and the entire team behind the scenes.
Chelwood sold my home at asking price within an astonishing five days, despite it being the quiet high summer period. We have lived in the area for some time and know all the local estate agent options quite well. Chelwood's service is miles above all the local competitors. Not only do they have a genuine encyclopedic knowledge of the area but they're immensely practical and on hand to do absolutely anything to get the job done quickly and with minimal hassle and fuss for their customers. Even small touches like establishing a group WhatsApp chat to handle the practical points and offering to let tradespeople in and out in the run up to exchange were greatly appreciated.
I would like to genuinely thank Chelwood for all they have done for us, and I wouldn't hesitate to recommend them to anyone looking to sell, buy or rent in the area. You couldn't be in better hands.
Nicolle · 19 November 2023
★★★★★ 5/5
GoogleChelwood Partners were the agent on the property we were buying in sw11. Rupert, Gemma and Ben were highly knowledgeable, very responsive and nothing was too much trouble. Fantastic agents that I would highly recommend
Joe · 7 July 2023
★★★★★ 5/5
GoogleI can't recommend Chelwood Partners enough. They went above and beyond to help us get our flat ready for sale, market it and ensure the sale went through.
Having used other estate agents in South West London before, Chelwood are a breath of fresh air. Ben, Gemma and Rupert make a fantastic team and we were so pleased we used them.
Alexandra · 28 July 2022
Agent replied · 28 July 2023
Thank you Alexandra. We loved selling your property and the sale process ended in a great result for all concerned.
★★★★★ 5/5
Google“A big thank you to team at Chelwood Partners. Professional and courteous at all stages. Their knowledge on the area and communication between seller and buyer was fluid in every way. Highly recommended!
David · 27 July 2024
Agent replied · 22 October 2024
Thank you so much David. It was lovely working with you.
★★★★★ 5/5
GoogleWe feel so lucky to of stumbled across Chelwood Partners during our rental property search! After being pressured to no end by other estate agent branches, Gemma and her colleagues were a breath of fresh air, they didn't try to rush us into a decision and held the property for us a lot longer than most agencies would've done in the current market.
I can't recommend them enough, for the first time in our search we felt treated like actual people rather than just a number contributing to monthly target. The property we've moved into is everything we were looking for and more - truly our dream home!
Alex · 1 September 2023
★★★★★ 5/5
GoogleCould not recommend Gemma and the team at Chelwood any more highly. They were efficient, professional, easy to deal with, and went the extra mile even over the holiday period. A+ agency.
Jonothan · 25 August 2023
★★★★★ 5/5
GoogleCould not recommend Gemma and the team at Chelwood any more highly. They were efficient, professional, easy to deal with, and went the extra mile even over the holiday period. A+ agency.
Jono · 21 August 2023
★★★★★ 5/5
GoogleHad a very positive experience buying a house from Chelwood.
Emanuele · 14 April 2025
Agent replied · 22 October 2024
Thank you Emanuele, we hope you are very happy in your new home.
★★★★★ 5/5
GoogleWe have had a fantastic experience working with Chelwood Partners. Everyone on the team is attentive, responsive and caring. We have been so impressed by the professionalism and availability of the team, as well as their high standards and attention to detail. Chelwood also works with an excellent team of professional contractors who are punctual, thorough, polite, and thoughtful about their work. Hands down the best experience we've had with estate agents in London.
Bora · 17 September 2023
★★★★★ 5/5
GoogleThe team at Chelwood Partners has gone above and beyond in ensuring that my family and I settled into our new home after a difficult overseas move. We really appreciate their attention detail, intimate knowledge of the community, and great contacts/referrals for all of our needs
Amr · 29 January 2023
Agent replied · 28 July 2023
Thank you Amr. Really appreciate the kind words and glad we could make your overseas move less stressful.
★★★★★ 5/5
GoogleBreath of fresh air dealing with this team when moving to Chelwood to let our house. Thank you Gemma, Andy and Veronica.
Julia · 21 August 2023
★★★★★ 5/5
GoogleThe best agents we’ve met, by a wide margin. Found us a great tenant, and been straightforward and very responsive throughout. We subsequently also used Chelwood for the sale of our house; they found us a buyer in the first week, and the sale process was seamless.PositiveResponsiveness, Quality, Professionalism
CH · 25 August 2022
Agent replied · 28 July 2023
Thanks CH. You were great landlords and then became great sellers. Good luck in your new home.
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