Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just sold our much loved house of 34 years through Chelwood Partners.
The moment we met Rupert, Gemma and Ben we knew we were in safe hands and trusted them implicitly.
Throughout the process they have been amazingly patient, optimistic and professional and guided us through a tricky time.
We would have no qualms about recommending the fantastic team who offer an incredibly efficient and thoughtful service.
Our heartfelt thanks to them all.
Euan and Ruth
Ruth · 3 August 2024
Agent replied · 22 October 2024
Thank you so much Ruth and Euan. We very much enjoyed working with you both. It was lovely to hear that you are loving living in the countryside so much. Do pop in and see us if you are in London at all.
★★★★★ 5/5
GoogleWe recently sold our house using Chelwood Partners and the process from the very start to finish has been nothing short of spectacular. Rupert and his team were very reactive, they really took our opinion and personal situation into consideration and represented us as if it was their own house to sell. Highly recommended!
Alexis · 30 December 2022
Agent replied · 28 July 2023
Thanks so much to all of you. A beautiful house with a cool apple tree in the garden.
★★★★★ 5/5
GoogleChelwood Partners nailed it from start to finish, right price, perfect buyers and all the in between, especially good at communicating at each and every stage. What a pleasure doing business with you. You made it all very easy and I will definitely continue to encourage people to use CP for selling and buying their homes.
Peter · 1 October 2022
Agent replied · 28 July 2023
Thanks Peter. It was a pleasure to sell your flat and to know you are in an amazing new house as a result. Enjoy!
★★★★★ 5/5
GoogleBen, Gemma & Rupert were absolutely outstanding. They looked after us immaculately and went well beyond what was needed. Nothing was too difficult for them and they took time to carefully advise and guide us. We could not have asked for more and would highly recommend them. Sarah Phelan
Kevin · 30 March 2023
Agent replied · 28 July 2023
Huge thanks Sarah for your kind words. We were so glad to have been able to make it all work for you and we wish you the very best for your new life in the country.
★★★★★ 5/5
GoogleGemma, Ben and the team could not the made it easier for us to sell our house. Within days we had accepted an offer. They made sure that the process ran smoothly and to time. Highly recommend as a company to sell through. The loveliest and most professional people.
Natalie · 8 January 2025
★★★★★ 5/5
GoogleThe most amazing estate agent.... everything so organised and also very friendly.... made the purchase so much easier and truly grateful to Gemma and the team.
Stuart · 25 July 2024
Agent replied · 22 October 2024
Thank you Stuart. We will enjoy running into you lots in SW11.
★★★★★ 5/5
GoogleChelwood Partners is the best agency we have used in SW11 over the years to rent and manage properties. They have very in-depth knowledge of the area and the property market here and have been extremely helpful and genuine with their advice, as well as introducing us to great and reliable tradesmen, which in London is invaluable! The cherry on the cake is how lovely the team is :). Thank you Chelwood Partners.
Kate · 21 August 2023
★★★★★ 5/5
GoogleVery happy with the exemplary service provided by the Chelwood team. They are polished, efficient experienced. Service levels and response times are the same from the first day of the pitch to the end of the process and all times in-between. They understand that the sale process does not end post agreeing a price and help chivvy the chain along. They are always a pleasure to work even during the inevitable minor hiccups in the process. I have already recommended them to others who are equally delighted by their service.
Richard · 26 February 2024
Agent replied · 22 October 2024
Thank you Richard. We hope that you are enjoying your life outside of London. Please do pop in and see us when you are next in London.
★★★★★ 5/5
GoogleGemma and the team have been instrumental in re-establishing our house on Bramfield Rd in London from a multi tenancy to a family rental. There was a lot of work to be done and as we live overseas we could not have transitioned so smoothly without Chelwood Partners . Thank you
Christine · 28 July 2022
Agent replied · 28 July 2023
Thank you Christine. It was super to see the house revert to its proper state and that you have great tenants now looking after it.
★★★★★ 5/5
GoogleWe couldn't have asked for a better experience. Chelwood provided the most personal service for our family and guided us through our house sale every step of the way. They made the process enjoyable and got an amazing result for us. Thank you!
LOTTIE · 3 August 2025
Agent replied · 14 April 2026
Thank you Lottie. We already miss seeing you on the Northcote Road. Hope you are settling into life in the countryside. Send our love to the girls.
★★★★★ 5/5
GoogleI cannot speak more highly of the team at Chelwood. Thoughtful, caring and incredibly efficient. The team are clearly experts in the area and totally tuned in to the best opportunities. Thank you Gemma, Rupert and Ben for all your hard work on my behalf.
Tom · 29 January 2023
Agent replied · 28 July 2023
Really glad we could help and thank you for your kind words.
★★★★★ 5/5
GoogleWe recently bought a house in SW11 through Chelwood and couldn’t be happier with the service we experienced. Ben and Rupert were always available to talk, replied to messages immediately and helped with all the different things that come up when part of a chain. Highly recommended.
We looked at a lot of the different estate agents in the area as the level of service was key to us and we are very glad that we found Chelwood, who are the standout company in a crowded corner of the market.
Will definitely use again if buying/ renting/ selling in South London based on the smooth service awe received.PositiveResponsiveness, Quality, Professionalism, Value
Jayne · 25 August 2022
★★★★★ 5/5
GoogleWe’ve had two great experiences with chelwood partners and Gemma in particular. She helped us find our most recent rental and helped us work out a good deal with our new landlord. There were some minor fix ups to be done once we moved in and chelwood quickly worked everything out between the landlord and the contractors who came quickly and also did a great job.
Highly recommend!
Emily · 10 September 2023
★★★★★ 5/5
TrustpilotSuperb agency
I bought my house through CP and it was easy from beginning to end because they have such great experience and communication skills. Nothing is too much trouble for them and they were genuinely thrilled for me when it all went smoothly. They are a small, but perfectly formed agency of people who know the local area incredibly well and go above and beyond in finding you the right house and then making the process as painless as it can be. I have sold through them in the past and they were excellent at selling too. I can’t recommend them highly enough.
Jane · 23 April 2025
★★★★★ 5/5
GoogleGemma, Rupert, Ben and the team behind the scenes did the most fantastic job selling our house last month. Selling a home is a stressful time and they ensured that we were fully up to date with its progress from beginning to end which was enormously reassuring. They are all extremely professional and talented and I would recommend them in a heartbeat. Thank you to you all.
Niki · 21 August 2023
★★★★★ 5/5
GoogleVery impressed from start to finish with everyone at Chelwood, particularly Rupert who responded promptly and with integrity to every enquiry (inc. out of hours). Made a tricky process, including secondary negotiations, that much easier to deal with. Highly recommend.
Richard · 30 March 2023
Agent replied · 28 July 2023
We really appreciate the kind words and recommendation. We hope you are very happy in your fantastic new home.
★★★★★ 5/5
GoogleWe recently sold our cherished home of 14 years and went with Chelwood Partners on a close friend’s strong recommendation. We can honestly attest that dealing with the Chelwood folks was an absolute dream. From the quality of the marketing material to the professionalism and diligence of Rupert, Ben, Gemma and Lucy - the experience went some way beyond our expectations.
Whether you’re looking to buy, sell or rent; we couldn’t recommend Chelwood Partners more highly.
Zoletta77 · 28 December 2023
Agent replied · 22 October 2024
Thank you so much. We hope all is going well.
★★★★★ 5/5
GoogleGemma, Ben, Rupert and the Chelwood Team went above and beyond in helping us sell and then purchase our next home. Making what can be an exceptionally stressful process that much easier. What you see is what you get with them (in the best possible way).
Nichola · 14 April 2025
Agent replied · 9 November 2024
Dear Nichola, thank you so much for the positive review. We cannot wait to see the house when you have finished the works. Do keep us updated.
★★★★★ 5/5
GoogleWe couldn’t have been happier with Chelwood Partners and their service. Ben and the team were on top of everything at all times, bringing in suitable, serious buyers very quickly and getting the house under offer in two weeks. Following this they kept on top of the progress of sale at all times, always ensuring the path for us was as smooth as possible. It really couldn’t have been a better experience, thanks so much!
Isobel · 28 July 2022
★★★★★ 5/5
GoogleWe moved into one of their properties yesterday in Clapham Junction and we have never had such a smooth experience with an agent. The property was spotless, the inventory clerk was on time and great to deal with and the team at Chelwood …
Phoebe · 14 April 2025
Agent replied · 14 April 2026
Thank you Phoebe, we hope you are loving living in your new flat and are enjoying all the Northcote Road has to offer.
★★★★★ 5/5
GoogleChelwood Partners sold our house during the November lockdown and it was sold at a fantastic price within 10 days. Their USP for me is that they are property experts and it’s only them who show your house - so they know it well, which makes a massive difference. They also spend time to invest in the relationship with you so that you are having an honest conversation during negotiations, which you can trust.
Ben is also an experienced buyer and so supported us in acquiring our new house - throughout the whole process he provided us with invaluable advice to ensure the process ran smoothly snd we got a fair deal.
I would highly recommend Chelwood.PositiveResponsiveness, Quality, Professionalism, Value
Rebecca · 25 August 2021
★★★★★ 5/5
GoogleWe used Chelwood to sell our 2 bed garden flat between the commons. Gemma, Ben and Rupert were absolutely superb throughout - & we could not recommend them more highly.
They were consummate professionals from start to finish - and put our minds at ease at each step of the process. They know the local area and market intimately and offer a great hands on approach that many of the larger chains simply do not.
They were always punctual and accommodating with regards to viewings and also helped providing references for great solicitors, removals companies etc when it came time to finalising the sale.
We also appreciated the fact that they give back to the local community in a number of different ways.
Thank you Chelwood - we will absolutely use you again in the future and certainly recommend you to any friends or family we can.PositiveResponsiveness, Quality, Professionalism
Michael · 25 August 2021
★★★★★ 5/5
GoogleFaultess, personable, blue-chip service leading to successful sale, without the stress. Finally, an estate agent service has arrived that makes it a pleasure to sell / buy a house. Chelwood Partners have decades of experience working in London and have come together to provide a bespoke and personal service that works in the interests for all stakeholders. Their collective local knowledge provided the correct advice when selling our house. All Partners were reachable at all times. The brochure and video of the property was first class for quality. Their flexibility and willingness to be accommodating throughout the viewings (we have young children) made it a pleasure, not a chore. Gemma's advise during the sales process and negotiations was invaluable. Trust and dependence are rare characteristics, especially when dealing with the materiality of selling a home and Chelwood gave us reassurance throughout. Rupert made the technical aspects, including marketing seem simple, but there was a lot of work in the background to make sure our property was advertised across all portals and demonstrable, data-led follow ups, gave us confidence Chelwood was working hard for us. We can’t even begin to explain how diligent and persistent Ben was when kindly helping execute the final stage of the sales process by helping get the legal-side of events across the line. Our solicitor even commented how experienced and how friendly interacting with Ben was during, what often is, the difficult but necessary legal technicalities of closing the transaction. In short, we can’t recommend Chelwood enough. From start to finish our house was successfully sold, with all parties happy, within 9 weeks, which during the pandemic is testament to the professional, trustworthy and experienced service Chelwood delivers. You couldn’t select a better estate agent, don’t look elsewhere, have confidence in selecting Chelwood.PositiveResponsiveness, Quality, Professionalism, Value
Ross · 25 August 2021
★★★★★ 5/5
GoogleI can't recommend Gemma and Chelwood Partners enough. They were recommended to me by a friend and from the very first moment I had contact with them, they have been responsive, friendly, professional, have given good advice, worked really hard to find me a tenant (which they did in less than a week) and have gone above and beyond to help me (I'm a landlord abroad so it was limited with what I could do in person!). They helped supervise painters, the new carpet going down and have arranged pick ups. They even washed something for me! After 6+ years with another local agent I'm so happy I moved to Chelwood and wouldn't hesitate to recommend them to others. To feel like someone is looking out for you and your property gives great peace. A top agent!
Femke · 28 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.