Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChelwood Partners were by far the best real estate agents we dealt with in our house purchase process. Gemma was wonderful in coordinating the process, always available and responsive and made sure the entire purchase was smoothly completed and in a fairly short timeline!
You can immediately tell that they are different from the agents from large real estate companies who are competing with each other and have different incentives. In contrast, Gemma, Rupert and Ben work seamlessly as a team together and jump in for each other to provide additional support.
My husband and I also distinctly remember a house viewing with Gemma few months prior to buying the house we ended up with, because she was so warm and different from other agents in enquiring about our needs and providing advice on what kind of property and neighborhood would be the best fit for it.
Chelwood truly went over and above - we bought our house through them and wouldn't hesitate going to them for a sale for whenever we move. Would highly recommend them as agents!
Swetha · 30 November 2022
Agent replied · 28 July 2023
You were possibly the most patient buyers we have had which was exactly what the sellers needed. Enjoy your next chapter and look forward to hearing your news.
★★★★★ 5/5
GoogleHonestly, before using Chelwood, I thought all estate agents were the same and you end up at the same point anyway. But Chelwood provides an extra level of service that ushers the whole process along very smoothly. It helped that they were in the same building as the solicitors we used so they could have conversations between them and see exactly what needed chasing and by whom. You won’t be passed from pillar to post trying to get your sale through, as is the case in other places!
J · 31 March 2026
★★★★★ 5/5
GoogleWe could not recommend the team at Chelwood Partners enough.
From the moment we applied they were prompt in setting up a time to view the apartment.
Gemma was fabulous, letting us and showing us around , informing us of the landlord and also local destinations and the community.
The process has been fast and seamless with nothing being too much trouble.
We are so glad we found and went with this team, they provided us with the perfect space along with some professional and friendly advice along the way
Ang · 1 September 2022
Agent replied · 28 July 2023
Thanks Ang. We certainly benfitted from you both being brilliant to deal with. Its always fun introducing people to local hot spots too.
★★★★★ 5/5
GoogleChelwood Partners are just fantastic. They go above and beyond what normal estate agents do. They explain the whole process of selling your house and all the ways that they can help. Their strategy is flawless and they have really deep knowledge of the house market as well as the local area. The whole team are brilliant and they keep you abreast of any development. They really understood our needs as a client and I could not recommend them enough.
Mahtab · 16 May 2025
Agent replied · 14 April 2026
Thank you for the lovely review Mahtab. We very much enjoyed working with you both and wishing you all the best and many happy years in your new home.
★★★★★ 5/5
GoogleI bought my house through CP and it was easy from beginning to end because they have such great experience and communication skills. Nothing is too much trouble for them and they were genuinely thrilled for me when it all went smoothly. They are a small, but perfectly formed agency of people who know the local area incredibly well and go above and beyond in finding you the right house and then making the process as painless as it can be. I have sold through them in the past and they were excellent then too. I can’t recommend them highly enough.
PJ · 14 May 2025
Agent replied · 14 April 2026
Thank you very much for the kind review. We all apprecaite it and it was lovely working together. Thanks again for your help too and hope you are enjoying your new home!
★★★★★ 5/5
GoogleI recently bought my first house through Chelwood, and I couldn't be happier with the service I received. Rupert, Ben, and the team were amazing, from the initial viewing, through to completion, and everything in between. They were always available to answer questions and guide me through the process, making what could have been a stressful experience feel smooth and manageable. Rupert even offered some great tips on layout, which were incredibly helpful. Gemma even facilitated picking the keys up on a Sunday as I was travelling when we completed. Their professionalism and attention to detail were top class. I would highly recommend using Chelwood for anyone looking to buy or sell a home.
Sean · 14 May 2025
Agent replied · 14 April 2026
Thank you Sean. We hope you are enjoying Fulham and thank you for coming to get the keys. We look forward to seeing the work that you are doing to the house. We hope it is going well.
★★★★★ 5/5
GoogleChelwood were outstanding and a genuine pleasure to work with. I’m not sure our sale and purchase would have happened without their steady involvement from start to finish. They supported every part of the chain and constantly went above and beyond. We recommend Chelwood without hesitation to anyone thinking of selling or buying in their area.
Dominic & Camilla
Dominic · 13 December 2025
Agent replied · 14 April 2026
Thank you both so much. We are so pleased we were able to help and you got your wonderful dream home in the end. It was lovely to see you the other day when you collected the painting and hope to see you both soon.
★★★★★ 5/5
GoogleChelwood and in particular Rupert was fantastic in helping me with every part of my purchase. He was generous with his time, walked me through every concern I had and is clearly dedicated to building a business that really stands out from the industry. Rupert is honest, hard working attentive in his work and genuinely kind. Selling or buying I can not recommend them highly enough. I don’t often write reviews but equally it’s not often a service I receive stands out to this degree.
Steven · 28 July 2022
Agent replied · 28 July 2023
Thanks Steven. You were an absolute gentleman in the transaction and a pleasure to deal with. Hope you are enjoying the best view in South West London.
★★★★★ 5/5
GoogleWe cannot recommend Chelwood partners enough. Hands down the best estate agents you will find in London!!! Gemma, Rupert and Ben know there stuff and make the process very simple from the start. Deciding which estate agent to choose in London is one of those tasks no one really wants to embark on as typically it will mean having a sub par conversation with a chump who’s spent more time increasing the size of his tie not than working out how to sell your property. Chelwood are not this. In fact they are as refreshing as it comes and it was such a relief to meet them and start the process. Their experience selling property is clear from the outset and they do everything to get the job done. Our experience was excellent from the first meet right up to the day the keys changed hands and I would recommend them to anyone. They are honest and they want to get the will get you the best deal on the table. Thanks guys! We really appreciate what you did to sell out flat for us - David & Liz
David · 28 July 2022
Agent replied · 28 July 2023
Thansk for your very kind words David. Glad to hear we are refreshing despite our more mature ages. It was a pleasure to deliver for you.
★★★★★ 5/5
GoogleWithout question the best real estate agents we have ever dealt with! Ben, Gemma and Rupert made sure the sale process ran smoothly from start to close. They were always to hand to guide and provide us with real-time updates. It was a real pleasure to deal with them. Three true professionals who all bring extensive experience, outstanding commitment and strong local expertise. We cannot recommend Chelwood Partners enough. Fantastic result for all parties involved! Thank you -
Alessandra · 1 October 2022
Agent replied · 28 July 2023
Huge thanks Alessandra. It was a pleasure to work with you to achieve the result desired. As you say, a great result for all involved.
★★★★★ 5/5
GoogleWe had a brilliant experience with Chelwood and would highly recommend the team. Ben, Rupert and Gemma were supportive and encouraging from start to finish, always pragmatic, positive and offered a solution to any hurdle that presented itself. We are so grateful for their help with everything related to our sale and can’t thank them enough for how smooth they made what could have been a very stressful process. They truly went above and beyond on multiple occasions.
Charlotte · 1 October 2022
Agent replied · 28 July 2023
It was an absolute pleasure to work with you on selling your great flat and glad we could make it as stress-free as possible.
★★★★★ 5/5
GoogleThe team did a great job of bringing potential buyers through the door and finding the buyers that suited the house. They were also on top of the process once the sale was agreed and assisted all sides in making the transaction as painless as it can be in our system. We highly recomend Chelwood to others selling a property in SW London.
Ben · 14 October 2025
Agent replied · 14 April 2026
Thank you Ben. We loved working with you both and were very lucky to be able to spend so lovely time in the wonderful garden over the summer. Hope you are settled and are enjoying living so close to the river.
★★★★★ 5/5
GoogleFrom initial meeting to Completion Chelwood Partners were amazing. Our sale was complex with a chain of 7 and Chelwood (especially Ben) was professional, amiable and calm through the process. I would definitely recommend this small independent estate agents if you want an excellent service.
ROSEMARY · 22 September 2024
Agent replied · 22 October 2024
Thank you Rosemary - it was indeed a very complex chain. We hope you are enjoying your new house and everything that the countryside has to offer.
★★★★★ 5/5
GoogleWe found a world of difference between Chelwood and the supposed bigger agents. Richard was our main contact but the whole team were helpful and friendly. Most importantly they delivered.
Graham · 15 April 2025
Agent replied · 14 April 2026
Thank you Graham. We hope you are well and enjoying your new home. It was lovely to work with both, getting the right outcome and delivering.
★★★★★ 5/5
GoogleGemma, Rupert and the team at Chelwood Partners have been instrumental in helping manage my property as an overseas owner - From project managing a 3 month refit, to advising on best materials and time to rent, to securing wonderful new tenants. The trust, two-way communication and expertise, make them a phenomenal team and one I would recommend to anyone looking for agents in South London.
Peta · 29 April 2023
Agent replied · 28 July 2023
Thank you for your generous review Peta which we really appreciate. It was great to have been able to help get your flat back to a super condition and to have found you good new tenants.
★★★★★ 5/5
GoogleChelwood Partners have recently assisted me with letting out my home in London. Gemma, Rupert and Veronica were extremely helpful and always on hand to answer any queries that I had. They took on board my views and found solutions that suited both me and my new tenants. It is clear that the team at Chelwood have a great knowledge of the London market and their collective experience in this market is applied throughout the process to make it as smooth as possible. I would highly recommend Chelwood Partners to manage to sale and/or let of your property.PositiveResponsiveness, Professionalism
Maria · 25 August 2021
Agent replied · 28 July 2023
Thank you very much Maria for your review. Really appreciate it and we hope to work together again in the future.
★★★★★ 5/5
GoogleReally enjoyed working with Chelwood Partners to buy our house. Buying a house can be stressful but they were highly professional and attentive throughout and as the inevitable questions came up were quick to provide answers and evidence.
You get a very dedicated personal service, typical of a small firm run by experienced experts in their field.
We would definitely recommend using Chelwood to buy, sell or rent a house.
Alexander · 19 May 2025
Agent replied · 30 May 2025
Alex thank you so much for the kind review. It's been a pleasure working with you and we apprecaited all of your help too.
★★★★★ 5/5
GoogleWe just completed on the sale of our house and couldn't have been happier with Chelwoods. Their entire team was fantastic, going above and beyond at every turn from start to finish. I didn't know agents like this existed, what a breath of fresh air. I would wholeheartedly recommend them and use them in the future. Thank you all.
Suzann · 3 August 2025
Agent replied · 14 April 2026
Thank you Suzann for trusting us with your wonderful house. The attention to detail you had put into it was the reason that it sold so quickly.
★★★★★ 5/5
GoogleWe moved into one of their properties yesterday in Clapham Junction and we have never had such a smooth experience with an agent. The property was spotless, the inventory clerk was on time and great to deal with and the team at Chelwood Partners had left us a lovely welcome pack and moving in card.
In particular, I have been dealing with Gemma, Katie and Veronica who have bent over backwards to support our viewings prior to move in for measurements, any questions we had and made us feel at ease from start to finish.
We are so happy in our new home, and will certainly be using Chelwood Partners again for our next move!
Would highly recommend.
Phoebe · 15 October 2024
Agent replied · 22 October 2024
Thank you Phoebe, we hope you are loving living in your new flat and are enjoying all the Northcote Road has to offer.
★★★★★ 5/5
GoogleCould not recommend Chelwood Partners more. They are extremely professional, attentive, and truly work with you to get to the finish line. My partner Alex and I experienced a myriad of different estate agents and there is no comparison. We have since recommended them to our friends as they truly stand by their description of being bespoke and personal. Thank you Ben & Rupert!
Jennifer · 28 July 2022
Agent replied · 28 July 2023
Thanks Jennifer for your kind words. We pride oursleves on being bespoke and personal so its great to hear that was your experience.
★★★★★ 5/5
GoogleLook no further! If you want an honest, loyal respectful partner - Chelwood are your guys! The team = fabulous! All of them!!! … They are with you every step of the challenging/ stressful way… Offering good advice from the outset and being on top of everything in a calm, diplomatic way!
I work in sales and i know we get a bad rep but I pride myself with playing with an honest, straight bat and these guys echoed me perfectly! I also work in a boutique environment and can promise you with that comes an ‘exclusive’ experience! Go Chelwood!!!
Victoria · 22 September 2024
Agent replied · 22 October 2024
Thank you Victoria, it was lovely seeing you the other day when you came in to collect your painting. We hope you are enjoying your new house.
★★★★★ 5/5
GoogleIt's hard to imagine a better team to get you through what is well documented to be one of life's more stressful events.
Through Chelwood's three partners you benefit from a huge amount of industry experience, but their USP is their personal touch. We felt very well looked after at all stages of the sale process - Ben, Gemma and Rupert are, as well as extremely professional, thoroughly nice people.
We had a couple of complications on both sides of our sale, but they smoothly navigated them to the satisfaction of both parties. Chelwood Partners go above and beyond.
Highly recommend.
Nicole · 22 September 2024
Agent replied · 22 October 2024
Thank you so much Nicole. We miss seeing you all in the area. Hope its going well, please pop in and see us when you are back in London.
★★★★★ 5/5
GoogleChelwood were great to work with. They are a small but dynamic team. They are always very quick to respond, and helpful at providing a genuine, human experience. No bs. Very good suggestions on who else to work with to make the experience as easy as possible. Would highly recommend and would not hesitate to work with them.
Thomas · 23 March 2026
★★★★★ 5/5
GoogleChelwood Partners did a fantastic job on renting my property. I would like to thank Katie for her professionalism and efficiency regarding the search for a tenant as well as Veronica who ensured the process was quick and well ordered. Chelwood provided me with a fantastic service, the team were kind and professional making the ordeal of finding a suitable tenant and renting a property quick and simple. It was a genuine pleasure to work with you all.
Cyrus · 10 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.