Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGemma, Ben, Rupert and the Chelwood Team went above and beyond in helping us sell and then purchase our next home. Making what can be an exceptionally stressful process that much easier. What you see is what you get with them (in the best possible way).
Nichola · 14 April 2025
Agent replied · 11 November 2024
Dear Nichola, thank you so much for the positive review. We cannot wait to see the house when you have finished the works. Do keep us updated.
★★★★★ 5/5
GoogleWe bought our house from Chelwood. They were a fantastic agency to deal with - very straightforward, and highly professional and responsive. They did a superb job at progressing the transaction and managing a complex chain. I wouldn’t hesitate to instruct them in the future.
Alex · 14 April 2025
Agent replied · 24 October 2024
Thank you so much Alex. We hope you are enjoying the benefits of the Northcote Road and enjoying your new home.
★★★★★ 5/5
GoogleWe couldn’t have been happier with Chelwood Partners and their service. Ben and the team were on top of everything at all times, bringing in suitable, serious buyers very quickly and getting the house under offer in two weeks. Following this they kept on top of the progress of sale at all times, always ensuring the path for us was as smooth as possible. It really couldn’t have been a better experience, thanks so much!
Isobel · 23 June 2022
★★★★★ 5/5
GoogleChelwood Partners sold our house during the November lockdown and it was sold at a fantastic price within 10 days. Their USP for me is that they are property experts and it’s only them who show your house - so they know it well, which makes a massive difference. They also spend time to invest in the relationship with you so that you are having an honest conversation during negotiations, which you can trust.
Ben is also an experienced buyer and so supported us in acquiring our new house - throughout the whole process he provided us with invaluable advice to ensure the process ran smoothly snd we got a fair deal.
I would highly recommend Chelwood.PositiveResponsiveness, Quality, Professionalism, Value
Rebecca · 27 August 2021
★★★★★ 5/5
GoogleFaultess, personable, blue-chip service leading to successful sale, without the stress. Finally, an estate agent service has arrived that makes it a pleasure to sell / buy a house. Chelwood Partners have decades of experience working in London and have come together to provide a bespoke and personal service that works in the interests for all stakeholders. Their collective local knowledge provided the correct advice when selling our house. All Partners were reachable at all times. The brochure and video of the property was first class for quality. Their flexibility and willingness to be accommodating throughout the viewings (we have young children) made it a pleasure, not a chore. Gemma's advise during the sales process and negotiations was invaluable. Trust and dependence are rare characteristics, especially when dealing with the materiality of selling a home and Chelwood gave us reassurance throughout. Rupert made the technical aspects, including marketing seem simple, but there was a lot of work in the background to make sure our property was advertised across all portals and demonstrable, data-led follow ups, gave us confidence Chelwood was working hard for us. We can’t even begin to explain how diligent and persistent Ben was when kindly helping execute the final stage of the sales process by helping get the legal-side of events across the line. Our solicitor even commented how experienced and how friendly interacting with Ben was during, what often is, the difficult but necessary legal technicalities of closing the transaction. In short, we can’t recommend Chelwood enough. From start to finish our house was successfully sold, with all parties happy, within 9 weeks, which during the pandemic is testament to the professional, trustworthy and experienced service Chelwood delivers. You couldn’t select a better estate agent, don’t look elsewhere, have confidence in selecting Chelwood.PositiveResponsiveness, Quality, Professionalism, Value
Ross · 27 August 2021
★★★★★ 5/5
GoogleWe used Chelwood to sell our 2 bed garden flat between the commons. Gemma, Ben and Rupert were absolutely superb throughout - & we could not recommend them more highly.
They were consummate professionals from start to finish - and put our minds at ease at each step of the process. They know the local area and market intimately and offer a great hands on approach that many of the larger chains simply do not.
They were always punctual and accommodating with regards to viewings and also helped providing references for great solicitors, removals companies etc when it came time to finalising the sale.
We also appreciated the fact that they give back to the local community in a number of different ways.
Thank you Chelwood - we will absolutely use you again in the future and certainly recommend you to any friends or family we can.PositiveResponsiveness, Quality, Professionalism
Michael · 27 August 2021
★★★★★ 5/5
GoogleBought our new home in London through Ben and the team and I cannot fault their service, completely different to any other agents we dealt with. Professional and courteous at all stages. Highly recommended.
Chris · 14 April 2023
Agent replied · 23 June 2023
Many thanks again for the review and hope the house is coming along well.
★★★★★ 5/5
GoogleHands down the best agency we have used both for rental and selling. Knowledgeable with a personal touch and none of the hard sell of the bigger chains. Would recommend to anyone without hesitation.
Tim · 14 July 2025
Agent replied · 14 April 2026
We have loved working with you over the last five years - thank you for your support from pretty much day one of us starting. Please keep in touch.
★★★★★ 5/5
GoogleWe recently rented a property through Chelwood Partners and were so pleased with the experience. The whole team, especially Rupert and Veronica who we worked with, have been absolutely amazing! From viewing the property, to signing the lease, and all the logistics in between, the team was extremely helpful and attentive to our needs. Most definitely recommend CP to anyone looking for a friendly and high quality estage agent!PositiveResponsiveness, Quality, Professionalism
Jessie · 27 August 2022
★★★★★ 5/5
GoogleWho knew buying a house could be so fun! The team at Chelwood were brilliant throughout the sales process. Ben and Rupert couldn’t have been more of a pleasure to work with. Our house purchase was a probate sale and a competitive process. They ran the process efficiently and effectively. They were always available to answer any questions we had and helped facilitate negotiations with the seller on a number of points. This ensured the sale was completed at a price that all parties were happy with and on a quick timetable.
Ben and Rupert had a really personal touch which made a big difference throughout the whole process.
We couldn’t recommend them enough and would definitely look to use them again (to buy or sell) when the opportunity arises.
George · 14 April 2023
Agent replied · 23 June 2023
Well we certainly do try to make it as painless as possible so to hit the heights of having made it fun is definitely very gratifying to hear. Thanks for your kind words and we are all very jealous of your new house.
★★★★★ 5/5
GoogleSale of 5 bedroom terraced house Broomwood Road Clapham
Chelwood, which in my case was Rupert and Ben, dealt with the sale of the above property in a superb and highly efficient manner. The whole episode was brought to a conclusion very quickly, and this was down principally, in my opinion, due to the unique method in which Chelwood operate. You deal SOLELY with a mix of the three mature and experienced partners each with a wealth of experience. You are not passed on to junior and inexperienced staff - which they do not employ.
In my case I was passed seamlessly back and forth between Rupert and Ben - who were both always fully up-to-date with every detail of my sale. They gelled perfectly - and in three way telephone conversations exuded the professionalism of an 'Ant and Dec'.
They are the best firm of Estate Agents I have ever dealt with', and I cannot recommend them highly enough.
If you have a property to sell in their locality .... please give them a try. I promise, you will not be disappointed.
Colin Lee
Cambridge
Colin · 14 April 2023
Agent replied · 23 June 2023
Thank you so much Colin for your kind words. It was a real joy to sell a house that had been in the same family since the Blitz in the 40s.
★★★★★ 5/5
GoogleWe recently rented a property through Chelwood Partners and were so pleased with the experience. The whole team, especially Rupert and Veronica who we worked with, have been absolutely amazing! From viewing the property, to signing the lease, and all the logistics in between, the team was extremely helpful and attentive to our needs. Most definitely recommend CP to anyone looking for a friendly and high quality estage agent!
Jessie · 23 June 2022
★★★★★ 5/5
GoogleGemma and the team at Chelwood were absolutely fantastic. Incredibly responsive, attentive and friendly. A real personal touch at every stage. Would thoroughly recommend. Thanks so much!
Sam · 14 April 2023
Agent replied · 23 June 2023
Thanks for this. We hope you will all be very happy in the flat and look forward to seeing you about.
★★★★★ 5/5
GoogleThoroughly professional team that provided highly personalised service at all stages of our sale. Made it extremely easy for us. Thank you Gemma, Rupert and Ben.
Sean · 14 April 2023
Agent replied · 23 June 2023
What a house! Thank you for your hard work and kind comments.
★★★★★ 5/5
GoogleChelwood Partners have been brilliant from start through to completion and made, what can be a torturous process, incredibly easy. They were great at staying in touch to let us know exactly what all viewer feedback was and were professional whilst being friendly and approachable. They also demonstrated great entrepreneurialism which allowed us to successful complete on our sale whilst keeping both parties (and other chain members) happy. I would highly recommend them.
Olivia · 14 April 2023
Agent replied · 23 June 2023
Thank you Olivia. It was certainly a sale that presented the odd challenge but you were patient all the way through which made it all the more possible.
★★★★★ 5/5
GoogleSome may argue that, at the right price, a property will sell itself but during a year-long search we experienced both ends of the real estate agents spectrum and everything in between: from Chelwood Partners' impeccable service to the downright unscrupulous behaviour from another small, local firm.
Chelwood Partners resurrected the sale of our home a year after we were gazumped elsewhere -then more than made up for that disappointment by finding us a fabulous and rare opportunity exactly in our search area.
Our sale was handled efficiently, immediately getting us several offers, then helping sort though those to find us the best buyer. They were always respectful of our home and very accommodating. They also kindly offered advice on potential purchases even if through other agents, were always responsive when we had questions and stayed on top of the entire process.
Rupert, Ben and Jemma are professional and incredibly patient. They are above all decent, caring people who are an absolute pleasure to do deal with. In a business where reputation is everything, Chelwood Partners are definitely good guys.
CRG · 23 June 2022
Agent replied · 23 June 2023
What a lovely review CRG. We are all really excited to see how your new house will look and it was an absolute pleasure to work to deliver the result you needed.
★★★★★ 5/5
Google“A big thank you to team at Chelwood Partners. Professional and courteous at all stages. Their knowledge on the area and communication between seller and buyer was fluid in every way. Highly recommended!
David · 14 April 2025
Agent replied · 24 October 2024
Thank you so much David. It was lovely working with you.
★★★★★ 5/5
GoogleWe can’t recommend Chelwood Partners enough! Even though they were acting for the sellers they offered great guidance and support which allowed us to move from offer to completion in about 4 weeks. If we ever came to sell; they would be top of the list to help us, big shout out to Gemma and the team.PositiveResponsiveness, Quality, Professionalism
Richard · 27 August 2022
★★★★★ 5/5
GoogleI stayed in my last flat 9years because of disliking the process of finding a new place etc. Gemma, Katie and Veronica helped me so much, they went above and beyond to make it easy and painless. I love my new home and am so thankful to the whole team.
Adam, Victoria Rise
Adam · 14 April 2024
Agent replied · 24 October 2024
Thanks Adam. We hope you are still very happy in your flat and enjoying being so close to the common.
★★★★★ 5/5
GoogleWe had a great experience working with Chelwood. They were professional, attentive, and made the home buying process smooth and stress-free. Highly recommend!
Pbeckfriis · 14 June 2025
Agent replied · 14 April 2026
Thank you Peder - we hope that the newest addition is not keeping you awake all night and you have settled into Broomwood Road. Do pop in if you are passing as would love to meet your newest family member.
★★★★★ 5/5
GoogleChelwood Partners were the agent on the property we were buying in sw11. Rupert, Gemma and Ben were highly knowledgeable, very responsive and nothing was too much trouble. Fantastic agents that I would highly recommend
Joe · 14 April 2024
★★★★★ 5/5
GoogleChelwood recently sold our terraced home in Clapham and sourced our new home completely off market - they were a different class to any other agents we have worked with or interacted with in the past especially when it came to managing the chain and ensuring we got to completion successfully
Georgina · 14 April 2024
Agent replied · 24 October 2024
Thank you Georgina. We hope that you are loving the new house, we are still very jealous.
★★★★★ 5/5
GoogleThe team at Chelwood did a great job during the purchase of my flat. Thanks Rupert, much appreciated!
Lukas · 14 April 2023
Agent replied · 23 June 2023
Thanks for the kind words Lukas and we are still really jealous of the views from your new property.
★★★★★ 5/5
GoogleWe feel so lucky to of stumbled across Chelwood Partners during our rental property search! After being pressured to no end by other estate agent branches, Gemma and her colleagues were a breath of fresh air, they didn't try to rush us into a decision and held the property for us a lot longer than most agencies would've done in the current market.
I can't recommend them enough, for the first time in our search we felt treated like actual people rather than just a number contributing to monthly target. The property we've moved into is everything we were looking for and more - truly our dream home!
Alex · 14 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.