Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my family home 'between the commons' in SW11 with Chelwood Partners and I could not have been more delighted with the experience with Rupert, Gemma, Ben and the entire team behind the scenes.
Chelwood sold my home at asking price within an astonishing five days, despite it being the quiet high summer period. We have lived in the area for some time and know all the local estate agent options quite well. Chelwood's service is miles above all the local competitors. Not only do they have a genuine encyclopedic knowledge of the area but they're immensely practical and on hand to do absolutely anything to get the job done quickly and with minimal hassle and fuss for their customers. Even small touches like establishing a group WhatsApp chat to handle the practical points and offering to let tradespeople in and out in the run up to exchange were greatly appreciated.
I would like to genuinely thank Chelwood for all they have done for us, and I wouldn't hesitate to recommend them to anyone looking to sell, buy or rent in the area. You couldn't be in better hands.
Nicolle · 14 April 2024
★★★★★ 5/5
GoogleCould not recommend Gemma and the team at Chelwood any more highly. They were efficient, professional, easy to deal with, and went the extra mile even over the holiday period. A+ agency.
Jonothan · 14 April 2024
★★★★★ 5/5
GoogleMy husband and I were very pleased with the professional, efficient and friendly service by the team at Chelwood in finding a wonderful tenant for my property in Wandsworth. All went very smoothly, despite the pandemic, and I would have no hesitation in recommending Chelwood to others. A big thank you to Gemma, Ben, Rupert and Veronica.PositiveResponsiveness, Quality, Professionalism, Value
Abby · 27 August 2021
★★★★★ 5/5
GoogleWe were referred to a Chelwood Partners by a friend after being thoroughly let down by one of the well known agents in the area. So glad we went with Gemma and the team - they were responsive and really knowledgeable. Our house was let after the first set of viewings. Would definitely recommend.
Katharine · 23 June 2022
★★★★★ 5/5
GoogleBen and Rupert were the best sellers' agents we dealt with in our home search. They were always really responsive and informative, following up quickly with helpful info when they didn't already know the answer to a question. Throughout the process they kept us up to date, more so than even our own solicitors at times.PositiveResponsiveness, Professionalism
Peet · 27 August 2021
★★★★★ 5/5
GoogleBrilliant experience as buyers with Chelwood. Ben, Gemma, and Rupert, were amazing throughout the entire process. Always available to answer questions, chase down information, and keep things moving forward. We could not recommend them highly enough.
Right now, we can’t wait to move into our new home - but if / when the time comes to sell, we will be back to Chelwood in a heartbeat.
Tom · 23 June 2022
Agent replied · 23 June 2023
Thanks for the very kind works Tom and looking forward to seeing the end-result on a superb purchase.
★★★★★ 5/5
GoogleWe have had a fantastic experience working with Chelwood Partners. Everyone on the team is attentive, responsive and caring. We have been so impressed by the professionalism and availability of the team, as well as their high standards and attention to detail. Chelwood also works with an excellent team of professional contractors who are punctual, thorough, polite, and thoughtful about their work. Hands down the best experience we've had with estate agents in London.
Bora · 14 April 2024
★★★★★ 5/5
GoogleI can't recommend Chelwood Partners enough. They went above and beyond to help us get our flat ready for sale, market it and ensure the sale went through.
Having used other estate agents in South West London before, Chelwood are a breath of fresh air. Ben, Gemma and Rupert make a fantastic team and we were so pleased we used them.
Alexandra · 23 June 2022
Agent replied · 23 June 2023
Thank you Alexandra. We loved selling your property and the sale process ended in a great result for all concerned.
★★★★★ 5/5
GoogleBreath of fresh air dealing with this team when moving to Chelwood to let our house. Thank you Gemma, Andy and Veronica.
Julia · 14 April 2024
★★★★★ 5/5
GoogleCould not recommend Gemma and the team at Chelwood any more highly. They were efficient, professional, easy to deal with, and went the extra mile even over the holiday period. A+ agency.
Jono · 2 September 2023
★★★★★ 5/5
GoogleHad a very positive experience buying a house from Chelwood.
Emanuele · 14 April 2025
Agent replied · 24 October 2024
Thank you Emanuele, we hope you are very happy in your new home.
★★★★★ 5/5
GoogleThe best agents we’ve met, by a wide margin. Found us a great tenant, and been straightforward and very responsive throughout. We subsequently also used Chelwood for the sale of our house; they found us a buyer in the first week, and the sale process was seamless.
CH · 14 April 2023
Agent replied · 23 June 2023
Thanks CH. You were great landlords and then became great sellers. Good luck in your new home.
★★★★★ 5/5
GoogleThe team at Chelwood Partners has gone above and beyond in ensuring that my family and I settled into our new home after a difficult overseas move. We really appreciate their attention detail, intimate knowledge of the community, and great contacts/referrals for all of our needs
Amr · 14 April 2023
Agent replied · 23 June 2023
Thank you Amr. Really appreciate the kind words and glad we could make your overseas move less stressful.
★★★★★ 5/5
GoogleCouldn't speak highly enough of Ben and the Chelwood team. From first viewing to moving day we felt totally supported and informed throughout the process. We couldn't be happier in the new house and it wouldn't have been possible without Ben and Chelwood. Thank you!
Joshua · 14 April 2023
Agent replied · 23 June 2023
Thanks very much Josh and hope we are settling in well.
★★★★★ 5/5
GoogleAfter growing increasingly frustrated with the level of service provided by my previous lettings agent, a friend recommended Chelwood Partners, and what a breath of fresh air the team at Chelwood Partners have provided. Courteous, professional and pro-active, they have been great to work with. I look forward to a long and rewarding business relationship in the years to come.
Richard · 14 April 2024
★★★★★ 5/5
GoogleGemma, Ben, Rupert & the rest of the team were incredibly helpful and responsive - a much better experience than we have had with any other teams in London. We bought through Chelwood and wouldn’t hesitate to use them for a sale.
Nihara · 14 April 2023
Agent replied · 23 June 2023
Thank you for your kind words. You were exemplory buyers and a joy to deal with. Good luck in your new home and gorgeous garden.
★★★★★ 5/5
GoogleGemma and Ben were so helpful ensuring the sale went through as smoothly as possible. Always answered the phone which makes such a big difference! Thank you guys so much.PositiveResponsiveness, Quality, Professionalism
Laura · 27 August 2022
★★★★★ 5/5
GoogleI have had a property in Knightsbridge for over 20 years and have dealt with almost all the high-end estate agents. Gemma and Rupert at Chelwood Partners have stood out head and shoulders above the rest in their sole commitment to find the most considerate and respectful tenants no matter how many viewings it takes. Renting property in London today is fraught with risk especially with the rise of Airbnb. We have had many situations where the client was willing to pay a year’s rent up front and, on the surface, had great references. However, due to Chelwoods forensic approach to reference checking, they found that these tenants were either a front for Airbnb business or their references in the end were fraudulent. These tenants and or their sub tenants had destroyed previous landlords flats and made other tenants life in the building a misery. I can say with full confidence that if you engage Chelwood Partners you will have the piece of mind that your rent will be paid and your flat will stay pristinePositiveResponsiveness, Quality, Professionalism, Value
Greg · 27 August 2022
★★★★★ 5/5
GoogleChelwood Partners sold our house recently and we couldn’t have asked for better agents. From the get go Rupert and Ben took the time to understood our specific circumstance, were able to find buyers for our house in record time (without even officially listing it!) and guided us through the whole selling (and buying!) process. They continually kept us updated with the progress of our sale and went over and above to unravel bottlenecks further up the chain. The team at CP is small but from our experience they really know what they are doing and proved to be specialists in their market. Would highly recommend CP for anyone who wants an honest fuss free agency and a best in class service.PositiveResponsiveness, Quality, Professionalism
Rebecca · 27 August 2022
★★★★★ 5/5
GoogleWe cannot recommend Chelwood partners enough. Hands down the best estate agents you will find in London!!! Gemma, Rupert and Ben know there stuff and make the process very simple from the start. Deciding which estate agent to choose in …
David · 14 April 2023
Agent replied · 23 June 2023
Thansk for your very kind words David. Glad to hear we are refreshing despite our more mature ages. It was a pleasure to deliver for you.
★★★★★ 5/5
GoogleAt extremely short notice Gemma was able to find and arrange a short-term let, which was nothing short of miraculous. Fast, efficient and very much appreciated. I wouldn't hesitate in recommending Chelwood Partners, or using them again.PositiveResponsiveness, Professionalism
Richard · 27 August 2021
★★★★★ 5/5
GoogleThe Chelwood team was truly first-class from the initial conversation on how to market the property to the day we handed over the keys. The team’s professionalism, knowledge of the local market and attention to detail were faultless and this really helped to take the stress out of the whole process. We would highly recommended Chelwood Partners!
Jessica · 14 April 2024
★★★★★ 5/5
GoogleWithout doubt the best estate agents in London. We used Chelwood Partners to sell our house in SW11 recently and the whole team were incredible. They took the time to understand everything about the property, invested in first rate …
Kathryn · 14 April 2023
Agent replied · 23 June 2023
Many thanks Kathryn. We loved selling your house and love going above and beyond for great clients.
★★★★★ 5/5
GoogleChelwood Partners were fantastic - professional and efficient throughout the whole process. It’s very apparent Gemma, Ben and Rupert have years of property experience. They were all contactable at all times and at every stage, and guided us through carefully, ensuring we were happy throughout. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Jane · 27 August 2021
Agent replied · 23 June 2023
Jane thank you very much for the kind review - it was a pleasure working with you both!
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