5/5
Googlewe received very good service from Chattertons. Doug was friendly and responded quickly to queries. he proactively chased up issues and helped to make the sale a very straightforward process. Thank you
Trusted Agent profile
Chattertons New Eltham reviews
★★★★★
155 reviews across 3 platforms
405Footscray Road, London SE9 3UL
Chattertons's London office at 405Footscray Road is rated 4.9 out of 5 across 155 reviews on three platforms, including 143 Google reviews rated 4.8. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleJen and Doug are super nice and professional, we were super happy to have them as agents, and the purchase was not easy but handled perfectly well by them. Highly recommended.
5/5
GoogleDoug was extremely helpful with the purchase of our flat, especially with difficulties that arose. We would like to thank him very much for all his help.
5/5
TrustpilotI recently had my will written by a…
I recently had my will written by a partner at Chattertons. I can highly recommend this firm as they are all incredibly nice and helpful. It made what was for me quite a daunting task into an easy, pleasant experience.
5/5
GoogleWe received an outstanding and expert service from Doug and the team at Chattertons and they would be our first call should we move again.
Agent replied · 6 July 2023
Thanks for the great feedback
5/5
GoogleI would definitely recommend Chattertons and especially Doug! They offered endless support and exhibited high professionalism during a rather complicated house purchase process. Their understanding of all the aspects of the process made them invaluable and led to a successful completion.
5/5
GoogleFirst class service from Doug and the team
5/5
GoogleDealt with Doug and Tracy on the sale of my property both of whom were excellent to deal with and very helpful. Would highly recommend Chattertons!
5/5
FacebookFirst class service from Doug and the team.
5/5
GoogleGreat experience - everyone i dealt with was very professional. They helped overcome hurdles in a timely and efficient manner. I would definitely recommend their services. Thank you Doug, Tracy and Mike.
5/5
GoogleThanks very much to Katie and her colleagues for their help with our property search and purchase. Katie was really helpful and kept in regular contact to keep us up to date and ensure the move went smoothly. Many thanks, Lily & SimonPositiveProfessionalism
5/5
GoogleJen and Doug formed an amazing team! They helped me to chase the vendors and solicitors and offered many advises on mortgage ! …
5/5
GoogleVery helpful, always there and called back with questions I had. I would highly recommend to use them. They are very professional, and nothing was too much trouble for them. Tracy & Doug were wonderful. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Googlewe wer delighted with the service we received from Chattertons when selling our house recently, kept updated throught the process.
5/5
GoogleWe recently sold our house with Chattertons and we were very impressed with the service, they took care of everything for us and Doug and Tracy were a pleasure to deal with.
5/5
GoogleDoug at Chattertons was absolutely fabulous in helping and supporting me and my family with the purchase of my new home. I can thoroughly recommend Chattertons if you wish to receive a professional and personalised service- where, as the customer, you are supported and informed every step of the way. My purchase was rather complicated, and it was only the professionalism of Doug and the wider team that enabled me to purchase my dream property.
5/5
GoogleWe can’t praise Chattertons highly enough. We were selling our house at the height of COVID and I honestly believe that without Doug our sale would not have gone through. He was so attentive and reassuring to all parties throughout. We are very grateful and feel that we also got excellent value for money.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 6 July 2023
Hi Rebecca thanks for the lovely review and hope you Ben and the kids are well.
5/5
GoogleI recently had the pleasure of dealing with Doug at Chattertons and honestly can’t praise him enough. Despite various challenges with the sale of our property (including Covid-19) he was always responsive, honest and thorough. Chattertons are highly competitive with their prices but don’t cut corners because of it. Would recommend them to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 26 July 2023
Thanks for the lovely review, thanks so much for letting me look after the sale of what can only be described as a one off house....it is has been a real pleasure
5/5
GoogleGreat work by Doug and the team - would recommend Chatterton's
5/5
GoogleI don’t normally write reviews. Having said that I felt that the service I got from Chattertons estate agents was so exceptionally good that I would have to write a few words. The team at Chattertons, Doug, Janet and Tracy are able to balance friendliness and efficiency. It is very rare these days to have a phone call answered, a promise to call back kept and all questions answered. I cannot recommend this firm more highly.
5/5
GoogleI recently had the pleasure of dealing with Doug at Chattertons and honestly can’t praise him enough. Despite various challenges with the sale of our property (including Covid-19) he was always responsive, honest and thorough. Chattertons are highly competitive with their prices but don’t cut corners because of it. Would recommend them to everyone.
Agent replied · 6 July 2023
Thanks for the lovely review, thanks so much for letting me look after the sale of what can only be described as a one off house....it is has been a real pleasure
5/5
GoogleTracy ,Doug and Mike have been excellent throughout our transaction. Would fully recommend to everyone. Mike and Doug were very quick in selling our property and Tracy was extremely helpful on the progression.PositiveProfessionalism
5/5
GoogleChattertons ( Doug) helped us sell our property at New eltham . Right from the time we approached Doug to sell the property until the completion was done it was a great experience. We were kept updated every stage . The pictures/ videos for marketing the property were taken a very professional level . Chattertons sold the property in the first weekend they marketed it . Also they helped find the solicitors as well Great experience and don’t have second thoughts recommending them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSimply the best Estate Agents locally, Doug and his team are fantastic and a joy to deal with. Tracy in particular is a star.
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Questions about Chattertons New Eltham
How many reviews does Chattertons New Eltham have?
Chattertons's London office has 155 reviews across three platforms: 143 on Google, 7 on Facebook, 5 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Chattertons New Eltham's rating?
Chattertons New Eltham is rated 4.9 out of 5 across all 155 reviews, and 4.8 out of 5 on Google from 143 reviews, checked 9 October 2026.
Where is Chattertons's London office?
Chattertons New Eltham, 405Footscray Road, London SE9 3UL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.