Chase Evans London reviews

★★★★★ 5/5

Trustpilot

Danish Ashraf from the VIP team has…

Danish Ashraf from the VIP team has been my point of contact estate agent throughout my renting experience with Chase Evans. He has been extremely responsive and supportive with all renting related queries and maintenance requests and there's never been any delay or issues with resolving any requests. Always a positive experience interacting with Danish and the team. The entire experience from moving in to moving out has been extremely smooth and easy..

Aditya · 17 February 2024

★★★★★ 5/5

Trustpilot

Good experience

I worked with Amruta and she was very helpful, nice and kind. It was a pleasure working with her throughout the tenancy replacement process and she made sure to address any concerns we had as well as do her best to expedite the process for us. It’s just the referencing process took way longer than we expected but that’s more of a referencing agency issue rather than a letting agency issue.

SR · 29 March 2024

★★★★★ 5/5

Trustpilot

Kimberly Fernandes great service

Kimberly Fernandes has been keeping us updated with repairs following a fire at the flat that Chase Evans manage on our behalf. Kimberly has ensured that the tenants have been looked after as well as expediting the repairs for a new boiler. Kimberly has responded swiftly to any questions asked and has made sure that the contractors carried out the repairs as quickly as possible. Keeping us up to date throughout and ensuring we have peace of mind.

Mark · 19 October 2023

★★★★★ 5/5

Trustpilot

Excellent service from the Renewals team

I’ve been dealing with Abhijit and the Renewals Department for the past 2 years and have always found them very professional, responsive and helpful. Communication is always clear and efficient and they are very easy to deal with. Most recently, Abhijit handled my renewal discussion very smoothly and was very helpful throughout the process. Thank you for the great service over the past two years!

Irina · 28 September 2026

★★★★★ 5/5

Trustpilot

Helpful agent for first time buyer

I’m a first time buyer just starting my property search and Georgia Vitkute has been very helpful, proactive and easy to communicate with to arrange viewings. Georgia answered extra questions I’ve had about properties swiftly and quickly arranged a second viewing for a property I was particularly interested in. It’s been great working with Georgia and I’m sure we’ll be in touch throughout the rest of my search!

HC · 17 May 2024

★★★★★ 5/5

Google

I would highly recommend Ginny Pattni from Chase Evans. She helped us sell our 2 bedroom flat in Lewisham which had EWS1 rating of B2. She gave us helpful advice on how to ensure the process would go smoothly, and she was responsive too - …

Katie · 16 April 2025

★★★★★ 5/5

Trustpilot

Kin Lee was very helpful and responsive…

Kin Lee was very helpful and responsive throughout the process. Kin communicated clearly and always kept us updated. Really appreciate Kin's support!

Fiona · 26 August 2026

★★★★★ 5/5

Google

Great professional service, thanks Ginny

Pete · 11 May 2026

★★★★★ 5/5

Trustpilot

Max Watson is a fantastic property manager

Max Watson is a fantastic property manager. He had brilliant communication skills between us as the tenants and the landlord. He was incredibly understanding, quick to respond and most importantly honest. Out of all the property managers that we had at Chase Evans (all of whom were great!) he was the best! Max only became our property manager later into our tenancy which is such a shame as we really valued him.

Sophie · 22 February 2024

★★★★★ 5/5

Trustpilot

Quick and easy experience

Dainik Sharma was very helpful and patient throughout. Clear communication and a smooth experience. Thank you!

Sharon · 1 October 2026

★★★★★ 5/5

Google

I leased a studio in Woolwich back in Sep 2023 and was assisted by Shabir. London is a competitive market and Shabir was instrumental in ensuring that I get the property beating the competition. He advised me thoroughly throughout the entire process and ensured prompt turnaround. He was also diligent during initial inspection and pointed out certain anomalies in the furniture being handed to me and got it fixed before the handover.

Daljit · 16 February 2024

★★★★★ 5/5

Google

Great exceptional service. Ahmad was very helpful during the process. Absolute pleasure to deal with.

Jonathan · 4 October 2026

★★★★★ 5/5

Google

Ginny Pattni is an exceptionally professional and dedicated sales manager who consistently goes above and beyond to serve her clients’ best interests. Her attention to detail, proactive approach, and unwavering commitment to excellence truly set her apart.

Jeralyn · 16 July 2025

★★★★★ 5/5

Google

I've just rented a flat which I loved since the moment I viewed it. Aldo is the agent I was dealing with, he booked the viewing within 24 hours, being incredible polite, explained me the whole process and was always keeping me updated about the reference check progress. I've now moved in, and couldn't be more grateful about the great customer service, the conditions of the property and how quick it has been. I'd highly recommend you this agency, and specially Aldo, who also speaks Spanish and was really helpful to me.

Daniela · 21 July 2023

★★★★★ 5/5

Trustpilot

Helpful and friendly team

I was renting through Chase Evans in London. I hadn't had very good experience with letting agents but Chase Evans changed my impression.The team was very helpful and responsive from onboarding to maintenance of the property:- Office administrator Lisa Tang made sure I didn't miss out anything before move in.- Letting negotiator Kevin Chidi ensured everything had been alright before I moved in. He even rolled up his sleeves to clean the flat up a bit (which he's not supposed to).- Property manager Danish Ashraf/Vip team has been quick to address any maintenance issues. I got a faulty oven and he arranged for contractor to attend to it next day. Very efficient.I was able to move with as little fuss as possible. A big thanks from me to the amazing team they have!

Thomas · 12 July 2023

★★★★★ 5/5

Google

Mohammed was very responsive, and offered several options for viewing that met my criteria.

Kaliman · 16 February 2026

★★★★★ 5/5

Google

didn't manage to find a property but Mohammed was great during the viewing process

Nitesh · 16 February 2026

★★★★★ 5/5

Trustpilot

Amazing experience with Chase Evans and Danish!

I got assigned a new property manager just a few days before my move and was quite worried on the processes. However, Danish Ashraf was super informative and helpful. He immediately called me as he received my email and cleared any queries I had regarding the flat, making me super confident with having Chase Evans and Danish managing my new rented property. He really listened to all my concerns and offered advice where he could and told me what next steps I should take in regards to moving in. He is also very helpful as I can reach out to him whenever there is an issue and get a prompt response. Can’t really ask more from my property manager!

Sambhav · 6 July 2023

★★★★★ 5/5

Trustpilot

Our experience as a buyer of a property…

Our experience as a buyer of a property marketed by Chase Evans was really pleasant, and we found the estate agents to be upfront and helpful throughout the buying process. Matthew Moloney in particular went above and beyond at multiple stages to keep us informed and advised, which was much appreciated!

John · 14 May 2026

★★★★★ 1/5

Trustpilot

Extremely poor communication and unprofessional service

Our experience with Chase Evans has been extremely disappointing from the beginning. As tenants, we have experienced consistently poor communication and an unacceptable standard of professionalism in the way our concerns and issues have been handled.

Jude · 24 August 2026

★★★★★ 5/5

Google

Great experience selling our property with Ginny and Chase Evans. We'd been on the market for a while with other agents previously, but it wasn't until Ginny took on the property that we really saw a huge growth in viewings and received multiple offers. Ginny helped steer us through a complicated process and we're really grateful to her for all the work she did to get it to completion. She was so responsive, communicative and helpful - she'd even bring treats round for our little dog! Thank you Ginny.

Sophia · 16 June 2023

★★★★★ 5/5

Trustpilot

Mint Mok was very helpful and…

Mint Mok was very helpful and supportive all the time of my tenancy via ChaseEvans :)

Jegak · 16 September 2026

★★★★★ 5/5

Google

Ginny Pattni writing to express my heartfelt gratitude for your outstanding work in selling my apartment in London. From our initial consultation to the successful completion of the sale, your professionalism and dedication were truly exceptional. I particularly appreciated your proactive communication, expert advice on pricing, skilled negotiation tactics, effective marketing strategies, and thorough handling of the paperwork. Your availability to answer my questions and your patience throughout the process made everything much smoother and less stressful than I had anticipated.

Yi · 19 August 2025

★★★★★ 5/5

Trustpilot

Danish is always quick to answer emails…

Danish is always quick to answer emails and to respond to calls. He is friendly and very helpful - when I was without hot water Danish very quickly found a repair team to fix my boiler.In the check out process of my rental, Danish sent clear communications and next steps so that I could get my deposit back fairly and quickly.

Elom · 26 July 2024