Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have been with Chase Evans for a…
We have been with Chase Evans for a very long time. I would like to comment on Amruta Satia. She has been a wonderful agent dealing and advising us on renewals. She's always on the phone and answers quickly, and replies to all of our queries immediately. It's always such a pleasure, and gives us peace of mind. Thank you Amruta!
KLHCustomer · 19 August 2026
Agent replied · 12 June 2024
Hi there, Thank you so much for your lovely review! We’re really happy and grateful to hear that you’ve been so loyal with Chase Evans, and that Amruta Satia has been wonderful in helping with your renewals. We’ll be sure to pass your kind feedback along, her quick responses and supportive advice truly make a difference! Thanks again for taking the time to share your experience and do let us know if you have any additional comments or questions!
★★★★★ 5/5
TrustpilotAbove and beyond
Ginny Pattni was the agent for our purchase. She guided us through the process from start to finish and really did go above and beyond throughout a long and difficult transaction to respond to what we needed and keep everything moving forward - she was understanding and helped to navigate everyone through the many challenges that arose. Ginny was always available when we needed her and communication was regular, prompt and clear.
Lanjbl · 9 May 2026
Agent replied · 4 June 2026
Thank you for your review, glad to hear Ginny could help you.
★★★★★ 5/5
TrustpilotExcellent service from Eric Pang
I had a very positive experience with Chase Evans Property Management. Eric Pang was professional, helpful and responsive throughout my sofa replacement issue. He communicated clearly, kept me updated, liaised with the landlord and helped bring the matter to a satisfactory resolution. I really appreciate his support and the way he handled everything.
MOHAMMED · 7 September 2026
Agent replied · 23 September 2026
Thank you so much for taking the time to write out such a nice review and recommendation of Eric Pang! Were to delighted to hear that he was able to assist you effectively with the replacement of your sofa and that he kept you well in the loop throughout the process. Thanks again - and if you have anything else you wish to share or ask please don't hesitate to reach out!
★★★★★ 5/5
GoogleI had a great experience with Chase Evans during my moving process. Everything was very smooth, well-organized, and easy from start to finish. The team was professional, responsive, and supportive throughout, which made the whole experience stress-free. Mohammed was especially helpful whenever I needed assistance and made sure any questions or concerns were dealt with quickly. Overall, I’m very happy with the service provided by Chase Evans and would highly recommend them to anyone looking for a reliable and efficient letting agency.
Naomi · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review, glad to hear Mohammed could help you.
★★★★★ 5/5
TrustpilotI had a very positive experience with Mint Mok
I had a very positive experience with Chase Evans, and in particular with Mint Mok as my property manager. Mint was always responsive, professional and helpful throughout my tenancy, and made the check-out and deposit return process very straightforward. I really appreciated her support and would happily recommend her.
Abhishek · 3 September 2026
Agent replied · 23 September 2026
Hi Abhishek - Thank you so very much for your review! We are so pleased to hear that you had such a positive experience with Mint Mok and that she was able to help make your tenancy run smoothly from start to finish. Especially great to hear that the end of your tenancy was handled with ease and that the moving out process was clear and stress free. Your recommendation is much appreciated and we are wishing you the best in your next home! If there is anything you wish to share or ask please don't hesitate to reach out
★★★★★ 5/5
GoogleI cannot recommend Ginny at Chase enough! She has been an absolute gem in selling my two properties in London. From start to finish, Ginny went above and beyond to ensure the process was as smooth as possible. Her attention to detail and expertise in the market made a significant difference, especially with the timing of the sales. She was always available to answer my questions and provided invaluable insights throughout the process. If you're looking for a dedicated and knowledgeable estate agent who genuinely cares about her clients, Ginny is your go-to! Thank you, Ginny, for making this experience so positive!
Guy · 21 December 2025
Agent replied · 16 April 2026
Thank you for your review, glad to hear Ginny could help you.
★★★★★ 5/5
GoogleExcellent service from the Team and specifically Aldo and Chloe. From the moment I expressed interest on the property, they were very helpful and most importantly in critical stages such as referencing. The communication was great as Aldo was in touch with me on regular basis through his business WhatsApp. The great service continues now that I live in the property, by the property management team and specifically Matthew. Highly recommend them to find you the right property!
Nikolaos · 16 December 2025
Agent replied · 16 April 2026
Thank you for your review, glad to hear Aldo, Chloe and Matthew could help you.
★★★★★ 5/5
GoogleWe couldn't have asked for better help with our South East property search. Ginny went above and beyond, answering every question and teaching us so much about the process that we didn't know as first-time buyers. She even took the stress out of the logistics by recommending a solicitor and a mortgage broker. If you want someone who handles it all with expertise, Ginny is the one!
Rana · 16 March 2026
Agent replied · 16 April 2026
Thank you for your review Rana, glad to hear |Ginny) could guide you through the buying process, good luck on your search
★★★★★ 5/5
GoogleGinny from Chase Vans Estate has been absolutely outstanding throughout our home-buying journey. As a first-time investor, I had a lot of questions and concerns, but she was incredibly patient, informative, and reassuring from day one. She took the time to explain complex topics in plain language, even things like cladding, which can be quite daunting, and always made sure I felt confident in every step.
Despite delays in the process, Ginny was consistently proactive, professional, and solutions-focused. She chased responses when needed, kept everyone in the loop, and made the whole experience much smoother than it could have been.
She’s a fantastic communicator, flexible with viewings, and genuinely cares about helping her clients, which really sets her apart. I truly felt like I had someone on my side from beginning to end.
She went above and beyond to support us, and her professionalism truly stood out.
Kwaku · 16 November 2025
Agent replied · 16 April 2026
Dear Kwaku, many thanks for taking the time to review our services. We are delighted to hear that Ginny continue to deliver excellent service securing tenants for your properties. Thank you again.
★★★★★ 5/5
Trustpilotefficiently
I would like to thank Matthew Lung for his good follow-up work in Property Management. Matthew handles tenancy and maintenance issues efficiently and keeps everyone well informed. His consistent and reliable approach helps ensure matters are resolved smoothly and on time.
Carmen · 8 September 2026
Agent replied · 4 June 2026
Thank you for your kind review Carmen! So delighted to hear about your positive experience with Matthew. Providing support and keeping clients informed are very important aspects of our property management service, so its wonderful to know Matthews proactive approach and attention to detail have made a difference. Thank you again for taking the time to share your feedback and note that if you have any other comments or questions please don't hesitate to reach out!
★★★★★ 4/5
Trustpilothad a very positive experience dealing…
had a very positive experience dealing with Kin Lee throughout the renewal of my tenancy. Kin was extremely helpful, professional and responsive, and she did a great job following up with the landlord and helping us reach an agreement that worked for both sides.
Ahmed · 19 August 2026
Agent replied · 23 September 2026
Hi Ahmed,
Thank you so much for your kind review! Really pleased to hear you had a positive experience with Kin Lee during your tenancy renewal.
It’s great that her professionalism, responsiveness, and clear communication helped make the process easier and smoother for you, and that she was able to work closely with the landlord to reach an agreement that suited both sides. We really appreciate your recommendation as well! Please don't hesitate to let us know if you have any additional comments or questions.
★★★★★ 5/5
TrustpilotOur flat purchase was really…
Our flat purchase was really straightforward helped by Ginny who could not have been more helpful. She was very knowledgeable about the flats and the area and went out of her way to help us complete on time. Would highly recommend.
Consumer · 1 September 2026
Agent replied · 12 June 2024
Hello - Thank you so much for your review! So happy to hear you had an effortless experience with Ginny and that she was able to make the process as straightforward as possible. Always makes such a difference speaking to someone who knows exactly what they're talking about and its great to know Ginny was able to deliver just that! Wishing you the best of luck and know we are always here if you have anything else you wish to share or ask.
★★★★★ 5/5
TrustpilotChase Evans Docklands Branch E14 - sale of flat
Chase Evans Docklands Branch E14 were carefully chosen by us to sell our nearby flat. Anj. Hussain was the agent who guided us through the process with a combination of tenacity and polite, good humour. Additional help was also available from Immanuel Teferi. Their local knowledge was impressive and yielded results. Thank you.
Barry · 23 May 2026
Agent replied · 4 June 2026
Thank you for your review, glad to hear Anj and Immanuel could help you.
★★★★★ 5/5
TrustpilotGreat Customer Experience
It has been a great experience being with Chase Evans for a long time now. Kin has been looking at our renewals management for a few years now and has been very diligent, thorough and helpful. I highly recommend Kin and Chase Evans for its high quality of service and friendly associates.
Dhawal · 11 May 2026
Agent replied · 12 June 2024
Thank you for your review, glad to hear Kin could help you.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Ginny. She was incredibly responsive and always went the extra mile to ensure our completion date was met within the agreed timeframe. Thanks to her dedication, the whole process felt smooth and stress-free. I honestly don’t think it would have been the same without her support. She also recommended a solicitor she trusts, which turned out to be a great choice and helped everything progress efficiently. I’d highly recommend Ginny to anyone. Her professionalism and commitment made all the difference. Thank you, Ginny!
Danilo · 26 August 2025
Agent replied · 9 September 2025
Thank you for your review Danilo, glad to hear Ginny could help you. Hope you will be very happy in your new home.
★★★★★ 5/5
GoogleI had an excellent experience with Chase Evans Estate & Letting Agents. The process of finding and securing my new rental home was smooth and professional. A special thanks to Mohammed Uddin . who was extremely helpful, responsive, and supportive throughout the whole process. He patiently answered all my questions, guided me step by step, and made sure everything was handled efficiently. His professionalism and friendly approach really made a difference. I truly appreciate his effort and highly recommend Chase Evans, especially Mohammed Uddin. for anyone looking for a reliable letting service.
Sangeeth · 26 August 2025
Agent replied · 16 April 2026
Dear Sangeeth, Many thanks for taking the time to review our services. We are delighted to hear that Mohammed continue to deliver excellent service securing tenants for your properties. Thank you again.
★★★★★ 5/5
TrustpilotWe recently renewed our tenancy through…
We recently renewed our tenancy through this estate agent, and the whole process was handled smoothly and professionally. Communication with Abhijit Gooptu from Renewals Department was clear and timely throughout, and any questions we had were answered quickly and helpfully. Abhijit explained everything in a simple and transparent way.
Tanzi · 18 May 2026
Agent replied · 4 June 2026
Thank you for your review, glad to hear Abhijit could help you.
★★★★★ 5/5
GoogleWe had an excellent experience with Chase Evans moving into our new flat. Mohammed Uddin was a massive help when we needed to move on an extremely shortened timeline, and we couldn’t be happier with our new home. After having a previous negative experience with another agency, it was nice to have a good experience with strong communication to help us find a place.
Tristen · 16 January 2026
Agent replied · 16 April 2026
Thank you for your review, glad to hear Mohammed could help you.
★★★★★ 5/5
TrustpilotMany thanks to the entire Chase Evans…
Many thanks to the entire Chase Evans team for their excellent support in securing a tenant. Special thanks to Lauren Houlihan for her guidance throughout, to Andy Weeranitikun, and especially to Kevin Chidi for organising and finalising everything. Thanks also to Joynal Iftekhar Rahat and Tereza Simkova. Everyone has been exceptionally helpful, kind, and willing to go the extra mile.
AM · 22 September 2026
★★★★★ 5/5
GoogleReviewing Chase Evans viewing experience as a renter: Mohammed Uddin has been helping with viewing and contracting prep for 2 flats in a row and he is super responsive and proactive in offering suggestions to navigate the challenging process of finding accommodation in London. Would like to work with him again if I need to move next year.
Alice · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review, glad to hear Mohammed could help you.
★★★★★ 5/5
GoogleI must say, if you are considering purchasing a property, I would strongly recommend Ginny Pattni.
Why do I say this?
Throughout our entire home-buying process, Ginny Pattni was consistently responsive and provided us with sound and practical advice.
Buying a property is never an easy decision, and having a reliable and professional agent can make all the difference.
Don’t let such an important life decision be accompanied by regret or uncertainty, Ginny Pattni is someone who can truly support and guide you through it.
P. S.
I have not received any form of compensation, this is a sincere recommendation from the heart.
Chun · 16 July 2025
Agent replied · 16 April 2026
- Thank you for your review Chun Ming glad to hear Ginny could help you. We hope you will be happy in your new home
★★★★★ 5/5
TrustpilotI would like to say a big thank you to Max Watson
I would like to say a big thank you to Max for his excellent help and support. He was incredibly kind, understanding and professional throughout the whole situation.
Iwona · 10 September 2026
Agent replied · 22 October 2024
Hi Iwona, Thank you so much for taking the time to share your experience and for your kind words about Max! We're delighted to hear that he was able to support you during what was understandably a stressful situation. We know how important it is to feel listened to and supported when concerns arise, and it's wonderful to hear that Max's patience, responsiveness, and reassuring approach helped make a difficult situation easier to navigate. Providing clear communication and keeping our customers informed every step of the way is something we take great pride in, so it's especially rewarding to know that Max made you feel heard and that your concerns were taken seriously. Thank you again for your recommendation and for recognising Max's dedication and professionalism. We truly appreciate your feedback and are always here if you need any assistance in the future!
★★★★★ 5/5
GoogleI got in touch with Ginny after sending an enquiry on Rightmove. Ginny has been nothing but super helpful and friendly thought out the process of me finding my first flat! She gives advice about questions to ask and things to look out for, and most importantly she tells it as it is. Im looking forward to keep working with Ginny and Chase Evans to find my perfect flat!
Mathilda · 16 October 2025
Agent replied · 16 April 2026
Thank you for your review Mathilda, that’s great to hear that Ginny is assisting you with your property search, lets hope you find your perfect home soon. Good luck!
★★★★★ 5/5
TrustpilotDainik Sharma is so patient and helpful…
Dainik Sharma is so patient and helpful during the process of our renting. He always respond very quickly and willing to solve the issue we confronted at anytime.
Xiaoyu · 2 September 2026
Agent replied · 23 September 2026
Thank you, Xiaoyu, for all your kind words! We're delighted to hear that Dainik Sharma provided such patient, responsive, and helpful support throughout your rental journey. We understand that renting a property can sometimes come with challenges, so it's fantastic to know that Dainik was always on hand to respond quickly and help resolve any issues you encountered. Thank you for choosing us, and wishing you all the best in your new home!
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