Chase Evans London reviews

★★★★★ 5/5

Google

I got in touch with Ginny after sending an enquiry on Rightmove. Ginny has been nothing but super helpful and friendly thought out the process of me finding my first flat! She gives advice about questions to ask and things to look out for, and most importantly she tells it as it is. Im looking forward to keep working with Ginny and Chase Evans to find my perfect flat!

Mathilda · 16 October 2025

★★★★★ 5/5

Trustpilot

Dainik Sharma is so patient and helpful…

Dainik Sharma is so patient and helpful during the process of our renting. He always respond very quickly and willing to solve the issue we confronted at anytime.

Xiaoyu · 2 September 2026

★★★★★ 5/5

Trustpilot

Contract Renewal Support

Justin has been very helfpul through my contract renewal process. His prompt response and clear communication has made the process very smooth.

Hana · 1 September 2026

★★★★★ 5/5

Trustpilot

I’d like to leave a 5-star review for…

I’d like to leave a 5-star review for the lettings team, especially Ginny, who was outstanding throughout the process. Her professionalism, attention to detail, and supportive approach made everything smooth and stress-free from start to finish.

KA · 9 May 2026

★★★★★ 5/5

Trustpilot

Abhijit.Gooptu

Their staff member, Abhijit from the Renewals Department is prompt in responding to my request and his working attitude is professional.

Eliza · 20 August 2026

★★★★★ 5/5

Google

Ahmad made the entire process super easy, stress free and supportive. Often getting a new tenancy sorted can be quite a pain, but this was one of the best services from an agent I've had yet. Always on hand, super quick to answer queries and very friendly. 5 stars!

Alex · 16 January 2026

★★★★★ 5/5

Trustpilot

Renewal with Chase Evans - thanks Kin!

We had a very smooth start of our renewal process, big thanks to Kin. Kin also explained the changes brought about by the Renters Right Bill. Thank you Kin! Very happy!

Jesse · 30 May 2026

★★★★★ 5/5

Trustpilot

Switched to Chase Evans

Chase Evans bought over the previous agency that was managing my apartment and the difference this has made to me has been remarkable. They're very efficient and have great systems, and I spend considerably less time (or perhaps even none) to have to chase people for things like repairs or paperwork. I recently renewed my lease and Abhijit Gooptu from the Renewals Department did an excellent job. He was very knowledgeable and prompt. Would recommend the agency and its people.

Karan · 20 May 2026

★★★★★ 5/5

Trustpilot

Smooth tenancy renewal

The ChaseEvans agency staff Kin Lee was very helpful and responsive. He also provided detailed information about the tenancy renewal considerations. A very good experience in this tenancy renewal process.

E · 25 May 2026

★★★★★ 5/5

Trustpilot

I had the pleasure of working with…Ginny

I had the pleasure of working with Ginny at Chase to sell two properties in London, and I can say without a doubt that she is phenomenal! Ginny's professionalism and dedication truly set her apart from other agents. She handled the intricacies of both transactions with exceptional timing and expertise, which eased my worries during the sales process. Her communication was top-notch, and her commitment to achieving the best outcome for me was evident every step of the way. I highly recommend Ginny as an estate agent, her hard work and dedication are unparalleled! Thank you for everything, Ginny!

Guy · 20 December 2025

★★★★★ 5/5

Google

Estate agents in London get a bad rep and more often than not they deserve it. However, working with Chase Evans was the opposite experience, Ginny Pattni was on the ball right from the get go, from initial negotiations to the completion day. As a first time buyer, having a genuinely good person for this stressful ride was a blessing.

Daniel · 10 August 2025

★★★★★ 5/5

Trustpilot

Review for Chase Evans - Property Manager Minsung Jean

I want to take a moment to express my appreciation for my property manager, Minsung Jean. He has always been incredibly helpful with any issues related to my flat. Whether it's a maintenance concern or a question about the property, Minsung is quick to respond and provides practical solutions with a professional and friendly approach. It's clear that he genuinely cares about the well-being of the tenants and ensures that everything runs smoothly. Having such a reliable and dedicated property manager makes a huge difference, and I highly recommend him to anyone looking for exceptional property management.

Raimbek · 11 December 2024

★★★★★ 5/5

Trustpilot

Great lease renewal service

I recently renewed my lease with the help of Abhijit from the Renewals Department and had an excellent experience. Abhijit was professional and responsive. He clearly explained all terms, addressed my questions promptly, and ensured everything was completed on time.

Ho · 29 September 2026

★★★★★ 5/5

Google

Had a great experience with Mohammed Uddin when viewing properties. He was professional, approachable, and very knowledgeable, making the whole process easy and stress-free. He answered all my questions clearly and never felt pushy. Highly recommend Mohammed to anyone looking for a reliable property agent.

UncrowndKing · 24 December 2025

★★★★★ 5/5

Trustpilot

Noel has been super empathetic and responsive

Chase Evans have been professional, responsive and very supportive in helping me find a flat. There were some issues that needed to be sorted upon my move, resulting from previous use of the flat and Noel Ng, the Property Manager has continuously tried their best to help resolve them in a timely fashion. In cases where this was difficult to do in terms of getting approval from the landlord, Noel worked hard to find a resolution that would work for both parties. I continue to be impressed by Noel's responsiveness, fairness, empathy and support in ensuring I have a good experience as a tenant. I would highly recommend Chase Evans based on my experience with Noel.

Y · 20 November 2024

★★★★★ 5/5

Google

Ginny played a pivotal role in the successful sale of our flat. After months of no viewings with a previous agent, Ginny secured a strong offer within just a few weeks. Her professionalism and dedication were evident throughout the entire process. She consistently went above and beyond her responsibilities, offering to speak with us even on her days off, assisting with repairs in our flat before completion, and keeping us thoroughly updated at every stage. What truly sets Ginny apart is her personable approach; she doesn’t treat you like just another client but strives to build meaningful, long-term relationships. Having dealt with numerous agents in recent months, I can confidently say that Ginny is a rare find, a true gem who stands head and shoulders above the rest.

R · 18 November 2024

★★★★★ 5/5

Trustpilot

I had a great experience with Mint Mok…

I had a great experience with Mint Mok as my property manager. She was always helpful and quick to respond whenever I needed anything. Moving out can be quite stressful, but she made the whole process feel much easier and handled everything smoothly and efficiently. I really appreciate all her help and effort throughout my time there.

Wasan · 14 September 2026

★★★★★ 5/5

Google

Ginny Pattni did a fantastic job selling my buy-to-let flat. She arranged an open day, and secured multiple offers on the same day, including a full asking price offer, which I accepted. Throughout the sales process, she provided exceptional guidance, kept me well-informed, and was always professional and focused. Ginny made herself available and responded to my queries even on her days off. She went above and beyond by helping with furniture disposal and liaising with contractors to fix some minor issues that the buyers wanted addressed. When the buyers tried to reduced their offer by 5% just before exchange, Ginny never pressured me to accept anything less than the originally agreed asking price and eventually convinced them to stick to their original offer. I was so impressed with her that I gave her an instruction for another property, which I already had on with a different agent. Would highly recommend!

B16tupacMnM · 5 November 2024

★★★★★ 5/5

Trustpilot

Positive experience

I had a very positive experience working with Dainik Sharma. Dainik was professional, responsive, and helpful throughout the renewal process, making everything clear and straightforward. I really appreciate the support and would happily recommend his service.

Mr · 9 October 2026

★★★★★ 5/5

Google

Everyone who has ever been through the process of either buying or selling a property knows how daunting and stressful the whole process can be. Well, thank Goodness for me I had Ginny Pattni of Chase Evans on my side. She took me under her wings took care of the whole process and available to answer any questions even off office hours. She has been very instrumental in getting the solicitors move quicker. Thanks you so much. You saved me a lot of stress.

Lamin · 17 October 2024

★★★★★ 5/5

Google

Really nice viewing and rental experience with the Chase Evans team, especially Mohammed Uddin. He’s been very helpful and responds quickly. Would be happy to work with him again if I need to move next year.

Zoe · 16 February 2026

★★★★★ 5/5

Google

The entire process has been amazing and Mohammed is incredibly responsive and helpful whenever I had questions. Thank you for making our house moving process so much easier, we will definitely let with Chase Evans again.

Chang · 16 February 2026

★★★★★ 5/5

Trustpilot

Professional service by Chase Evans…

We have been supported by Chase Evans for years. I appreciate their professional service. The letting procedure, repair service are in time. The communication is smooth even over different timezone. Thanks to Shahid Miah, Mohan Huang, Grant Walker.

Chen · 19 September 2026

★★★★★ 1/5

Google

I rented a property (IG11 7GT) through Chase Evans Lettings from October 2022 until the end of November 2025. Throughout the tenancy, I dealt directly with them for rent payments, the initial deposit, and all property-related matters. Unfortunately, their service was not consistently up to standard. Shortly after moving in, we experienced a bed bug issue which required repeated follow-ups and escalation before it was properly addressed. Communication during such matters was often slow and required unnecessary chasing. What is most disappointing is the handling of our deposit after vacating the property at the end of November 2025. Despite multiple follow-ups, we have not received our deposit back. We are being told they are “chasing the landlord” and awaiting a response. However, to my understanding, the property has already been re-let and rent is being collected, which suggests there is active communication with the landlord. It is frustrating that when it comes to returning our deposit, we are being directed elsewhere and advised to contact the deposit scheme ourselves. When the deposit was taken, payment was made directly to the agency, and communication was prompt and efficient. It is disappointing that the same level of support is not being provided now. I sincerely hope the CEO and senior management team review this case and ensure it is resolved promptly and fairly. Kind regards Hirok

Hirok · 16 March 2026