Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEdmond Cheng from Chase Evans Property…
Edmond Cheng from Chase Evans Property Management has been really helpful and efficient on dealing with the check out matter’s with the previous tenant.
Jennifer · 21 December 2022
Agent replied · 12 June 2024
Thank you for your review Jennifer, glad to hear Edmond could help you.
★★★★★ 5/5
Trustpilot3 years tenant
I was renting through chase evans for 3 years. I had a positive experience. When I was moving out I was a bit concerned that it was going to be difficult to get my deposit back (just because of the reviews I read here). Turned out, the process was quite transparent, fair, and smooth. I got my deposit back within 2 weeks after moving out. The property manager (Lisa) was as well very responsive, can’t recommend enough.
Sophie · 30 May 2022
Agent replied · 12 June 2024
Thank you for your review Sophie, that's great to hear.
★★★★★ 5/5
TrustpilotAll I can say is that the service…
All I can say is that the service provided by Chase Evans was impeccable, flawless. I highly recommended. They are very cordial and reply to you promptly. Very satisfied. My very special congrats to Mr. Minsung and Darnell. You guys rock!!!
Aneesh · 19 November 2024
Agent replied · 22 November 2024
Thank you for your review Aneesh, glad to hear Minsung & Darnell could help you.
★★★★★ 5/5
TrustpilotResponsible and Kind
I rent the property form Chaseevans. It is a really trustworthy agency. Sharlene Richards is really patient and helpful for solving problems. Great experience.
Customer · 20 December 2022
Agent replied · 12 June 2024
Thank you for your review, glad to hear Sharlene could help you.
★★★★★ 5/5
TrustpilotMany thanks
Many thanks to Max Qian for polite, approachable, prompt service. Quick and clear to respond at all times in our moving out process. Pleasure to deal with!
Ruby · 25 August 2022
Agent replied · 12 June 2024
Thank you for your review Ruby, glad to hear Max could help you.
★★★★★ 5/5
TrustpilotExtremely professional & helpful
I wanted to express my sincere appreciation for the exceptional work of Danish Ashraf of Chase Evans. Your expertise & responsiveness have made a significant impact on renting out my apartment recently. Your ability to balance my interests with tenant satisfaction is commendable. Thank you for your advice and efforts.
Ronald · 24 June 2024
Agent replied · 23 August 2024
Thank you for your review Ronald, glad to hear Danish could help you.
★★★★★ 5/5
GoogleHaving recently engaged with Georgia Vitkute from Chase Evans, my mum and I were genuinely impressed by her professionalism and the thoroughness with which she conducted our meeting. Her preparedness and attentiveness were remarkable, and we truly appreciate the effort she invested. Her dedication did not go unnoticed and was greatly valued.
Elle · 16 May 2024
Agent replied · 15 June 2024
Thank you for your review Elle, glad to hear Georgia could help you.
★★★★★ 5/5
GoogleHaving recently engaged with Georgia Vitkute from Chase Evans, my mum and I were genuinely impressed by her professionalism and the thoroughness with which she conducted our meeting. Her preparedness and attentiveness were remarkable, and we truly appreciate the effort she invested. Her dedication did not go unnoticed and was greatly valued.
Prapa · 14 May 2024
Agent replied · 9 December 2024
Thank you for your review Elle, glad to hear Georgia could help you.
★★★★★ 5/5
TrustpilotXiaoyi Fan
My agent is Xiaoyi Fan she is very precessional and responsible, she actively and efficiently handled my rental check-out. Chase Evens is a trustworthy company.
吴天茹 · 29 October 2022
Agent replied · 12 June 2024
Thank you for your review, glad to hear Xiaoyi could help you.
★★★★★ 1/5
TrustpilotRacist
Racist, you will not get your deposit for month and months, they will find all random excuses not to pay, they will try to deduct as much as they can from deposit. They will put 400£ cleaning fees plus on top of that extra for an absolute clean flat. They assume if you are Asian you have money and would not care
Amir · 3 October 2023
Agent replied · 12 June 2024
Thank you Amir for your review of our services. We acknowledge that you are unhappy with the deposit return process and extend our apologies for your current unhappiness. Based on the name used for the review, we are unable to find your details to reach out to you personally. Whilst we have acknowledged that you are unhappy with the deposit return process, this aspect certainly holds no correlation to race. We take this kind of feedback very seriously. Could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter.
★★★★★ 5/5
GoogleShabir was very helpful with the flat search!
Natalie · 16 February 2024
Agent replied · 15 June 2024
Thank you for taking time to review our services.
Chase Evans
★★★★★ 5/5
GoogleI had a fantastic experience working with Ginny Pattni. She was always highly responsive and just a pleasure to work with. She helped me sell my flat and she went above and beyond to facilitate a quick and smooth completion. I’ll miss dealing with Ginny and hope that we can work together in the future. 100% recommend working with her.
Leo · 18 November 2023
Agent replied · 15 June 2024
Thank you for your review Leo, glad to hear Ginny could help you.
★★★★★ 5/5
TrustpilotKimberly Fernandes
Kimberly is a really diligent property manager, she can always respond my emails very quickly and sort out everything for me, she is very diligent and professional and polite to all her clients, really pleased to have her as a manager
Mike · 24 January 2024
★★★★★ 5/5
TrustpilotEdmond in Chase Evans Property…
Edmond in Chase Evans Property Management is really nice👍 He always reply to my emails promptly and help me to solve my problems, thx a lot
Yyi · 6 September 2022
Agent replied · 12 June 2024
Thank you for your review, glad to hear Edmond could help you.
★★★★★ 5/5
TrustpilotKin Lee was very heplful in getting…
Kin Lee was very heplful in getting contract renewed. Thanks for all your help
Jithesh · 26 September 2023
Agent replied · 12 June 2024
Thank you for your review Jithesh, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotThank you Mylene
Excellent customer service.....highly professional, efficient and friendly... A very positive experience dealing with Mylene at Chase Evans Estate agents.Mylene made the whole process in fact enjoyable.Highly recommended Chase Evans .
Michel · 28 February 2022
Agent replied · 12 June 2024
Thank you for your review Michel, glad to hear Mylene could help you.
★★★★★ 5/5
TrustpilotGeneral Review
Actually my experience is great. My apartment manager Xiaoyi Fan is always helpful and available when i am facing an issue at my new apartment.
Jad · 11 October 2022
Agent replied · 12 June 2024
Thank you for your review Jad, glad to hear Xiaoyi could help you.
★★★★★ 5/5
TrustpilotExtremely satisfied with the services provided
Catarina Camacho is the best property manager a tenant can hope for, professional and considerate. Any ongoing issues are solved in a timely manner and with utmost care.
Aram · 1 June 2022
Agent replied · 12 June 2024
Thank you for your review Aram, glad to hear Catarina could help you.
★★★★★ 5/5
TrustpilotDanish Ashraf and East Property…
Danish Ashraf and East Property Management were amazing and quick when sorting maintenance issues in the flat. Thanks Danish for being very proactive.
Tokunbo · 21 December 2022
Agent replied · 12 June 2024
Thank you for your review Tokunbo, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotDanish was a an excellent property…
Danish was a an excellent property manger he instantly respond to my emails very kind. He is making things easier.
Abdalgader · 31 March 2023
Agent replied · 12 June 2024
Thank you for your review Abdalgader, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotChase Evans Property Management have…
Chase Evans Property Management have generally been very useful for miscellaneous queries associated with renting. Edmond was particularly helpful and courteous recently.
Munir · 21 January 2023
Agent replied · 12 June 2024
Thank you for your review Munir, glad to hear Edmond could help you.
★★★★★ 5/5
TrustpilotHighly recommend Georgia from Chase Evans
Having recently engaged with Georgia Vitkute from Chase Evans, my mum and I were genuinely impressed by her professionalism and the thoroughness with which she conducted our meeting. Her preparedness and attentiveness were remarkable, and we truly appreciate the effort she invested. Her dedication did not go unnoticed and was greatly valued.
Elle · 27 April 2024
Agent replied · 12 June 2024
Thank you for your review Elle, glad to hear Georgia could help you.
★★★★★ 5/5
TrustpilotSpeedy service
Gladys K has recently been handling our contract renewal for the property we are renting. I just want to highlight how fast our queries were answered and how she handled renewing our tenancy in a flexible manner. We appreciate it very much. Thanks.
WV · 30 September 2024
Agent replied · 22 October 2024
Thank you for your review, glad to hear Gladys could help you.
★★★★★ 5/5
TrustpilotMadison and her team were prompt with…
Madison and her team were prompt with responses and gave me exactly what i was looking for! Look forward to working with them in years to come.
Jessel · 27 June 2022
Agent replied · 12 June 2024
Thank you for your review Jessel, glad to hear Madison could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.